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Author Topic: BSOD Please help  (Read 3639 times)

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bsmart000

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    • OS: Windows 7
    BSOD Please help
    « on: February 15, 2014, 05:26:39 PM »
    I have owned this computer for 5 years and have always had this problem, although now is much worse.  Randomly, my computer will either reboot or BSOD.  When I get the BSOD, it performs a crash dump, with photo attached. I have not noticed much of a pattern - sometimes it happens multiple times a day, sometimes once a week.  It is extremely annoying and I am about to buy a new computer to replace it if I cannot figure out how to fix it.  It may happen more often when I am watching video on the internet, or I may be making that up.  I have tried switching the ram sticks, and using each one alone, with no change.  I keep my computer very updated and I use AVG antivirus, CCleaner, and antispyware programs. 

    Any help would be greatly appreciated. Thanks.

    Computer Specs:

    Windows 7 Pro SP1 64-bit
    Intel Core i7 940 @ 2.93GHz
    6 GB RAM
    NVIDIA geforce GTX 295, driver 331.82


    [recovering disk space, attachment deleted by admin]

    Geek-9pm


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    Re: BSOD Please help
    « Reply #1 on: February 15, 2014, 05:59:24 PM »
    You say you had this for a lung time. Therefore it must be something that was always wrong.
     First guess, the CPU is not right for that motherboard.
    What is the model of the motherboard? Documentation?

    Does the documentation really say the Intel Core i7 940 is good on that particular motherboard?

    bsmart000

      Topic Starter


      Greenhorn

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      Re: BSOD Please help
      « Reply #2 on: February 15, 2014, 06:08:20 PM »
      The motherboard is MSI X58 PLATINUM CROSSFIRE.  It is compatible, I just checked the website: http://us.msi.com/product/mb/X58-Platinum.html#/?div=CPUSupport. I bought it at cyberpowerpc, so it is supposedly well built.

      Allan

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      Re: BSOD Please help
      « Reply #3 on: February 16, 2014, 06:27:26 AM »
      Download BlueScreenView:
      http://www.nirsoft.net/utils/blue_screen_view.html
      unzip downloaded file and double click on BlueScreenView.exe to run the program.
      when scanning is done, go to EDIT - Select All
      Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
      Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply


      If there are a whole lot, just post the ten most recent and delete the rest.

      bsmart000

        Topic Starter


        Greenhorn

        • Experience: Familiar
        • OS: Windows 7
        Re: BSOD Please help
        « Reply #4 on: February 16, 2014, 07:16:04 AM »
        When I open the program it says 0 crashes with no dump files.  Do I have to do anything to scan?  Otherwise, I probably deleted it when I ran CCleaner last night.  I also updated some motherboard drivers and flashed my BIOS, which I've never done before.  If it crashes again, I will try BlueScreenView again.  Thanks.

        patio

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        Re: BSOD Please help
        « Reply #5 on: February 16, 2014, 07:27:55 AM »
        What was the BIOS flash for ? ?
        " Anyone who goes to a psychiatrist should have his head examined. "

        bsmart000

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          Greenhorn

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          • OS: Windows 7
          Re: BSOD Please help
          « Reply #6 on: February 16, 2014, 07:30:59 AM »
          I downloaded an update utility for the motherboard and it said I had v 3.0 and should update to 3.9. I don't know much about flashing the BIOS, except it can risk destroying your computer forever.

          Allan

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          Re: BSOD Please help
          « Reply #7 on: February 16, 2014, 08:50:18 AM »
          While it's true that the bios should only be upgraded if there is a specific reason or need to do so, 3.0 to 3.9 is a big jump and there were likely a number of fixes introduced that may be of benefit to your system.  If the bios flash failed your system wouldn't boot, so you're good there.

          I look forward to seeing the bsod report if there are future crashes.

          patio

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          Re: BSOD Please help
          « Reply #8 on: February 16, 2014, 11:35:50 AM »
          The static #'ring of the BIOS doesn't neccessarily mean it's a big jump...
          " Anyone who goes to a psychiatrist should have his head examined. "

          bsmart000

            Topic Starter


            Greenhorn

            • Experience: Familiar
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            Re: BSOD Please help
            « Reply #9 on: February 16, 2014, 12:17:57 PM »
            FYI:
            3.0 release date 12/4/08
            3.9 release date 1/28/11

            Since sometimes my computer will reboot without BSOD, or video games will crash often, I downloaded Open Hardware Monitor to check temps.

            Motherboard x3 (max): 38, 64, 48
            CPU x4 (max): 53, 55, 54, 53
            GPU x4 (max): 63, 54, 64, 52

            There are some temps in the 60s, is that too hot?  Could that be a separate problem I am having?  I am going to try some stress tests later today.

            No BSOD yet, unfortunately I have gone as long as a week without having one.