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Author Topic: Shuts down  (Read 4326 times)

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Broken

    Topic Starter


    Greenhorn

    • Experience: Experienced
    • OS: Windows 7
    Shuts down
    « on: August 15, 2014, 01:45:07 PM »
    So my pc suddenly shuts it self down then right away starts it self again, there is no error message or anything, it stays on for 20-30 mins then does this, it does it about 2 times, then it starts doing it before it gets even on desktop, but it runs just fine in safemode. It has new parts, (Motherboard MSI 970A-G43, Processor AMD FX(tm)-4350 Quad-Core Processor 4.2GHZ, GPU Nvidia Ge Force GTX 750ti 2GB GDDR5, 1TB Caviar Green, 3.5", Sata3, IntelliPower, 64MB Hdd and a 600W Chieftec Powersupply (4 years old.) ). Any help? I also have a Windows 7 ultimate 64bit OS. It did it after even re-installing windows when it didnt have any drivers.
    « Last Edit: August 15, 2014, 02:45:57 PM by Broken »

    Allan

    • Moderator

    • Mastermind
    • Thanked: 1260
    • Experience: Guru
    • OS: Windows 10
    Re: Shuts down
    « Reply #1 on: August 15, 2014, 02:05:54 PM »
    Download BlueScreenView:
    http://www.nirsoft.net/utils/blue_screen_view.html
    unzip downloaded file and double click on BlueScreenView.exe to run the program.
    when scanning is done, go to EDIT - Select All
    Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
    Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

    Broken

      Topic Starter


      Greenhorn

      • Experience: Experienced
      • OS: Windows 7
      Re: Shuts down
      « Reply #2 on: August 15, 2014, 02:40:24 PM »
      It does not even blue screen. It just goes black.

      Allan

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      Re: Shuts down
      « Reply #3 on: August 15, 2014, 03:13:28 PM »
      Please do what I asked.

      Broken

        Topic Starter


        Greenhorn

        • Experience: Experienced
        • OS: Windows 7
        Re: Shuts down
        « Reply #4 on: August 15, 2014, 03:52:46 PM »
        It's pointless because it crashes before it even manages to go on desktop.

        Allan

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        Re: Shuts down
        « Reply #5 on: August 15, 2014, 04:21:23 PM »
        You said it runs in safe mode.

        Broken

          Topic Starter


          Greenhorn

          • Experience: Experienced
          • OS: Windows 7
          Re: Shuts down
          « Reply #6 on: August 15, 2014, 04:36:46 PM »
          Well the thing shows nothing.

          Allan

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          Re: Shuts down
          « Reply #7 on: August 15, 2014, 04:47:37 PM »
          I'll have to take you at your word.

          Since it works in safe mode and not in regular mode, you can try the following. It's time consuming.

          Open msconfig and on the General tab choose "selective startup" (uncheck all three items) and reboot. Does the problem still occur? If not, start adding items back to msconfig one or two at a time, rebooting after each change, until the problem reappears and you'll have identified the offending process. This is clearly a time consuming procedure, but it is the best way to determine if some process loading with the system is the cause of your problem.

          After you've isolated the cause, do not use msconfig to permanently disable the process. Instead, if it is a service go to START - RUN and type: services.msc (then press enter) and disable the service OR, if it a program, you can download & run a simple app such as Mike Lin's Startup Control Panel (http://www.majorgeeks.com/files/details/startup_cpl.html) to enable, disable, or otherwise manage startup programs.

          Broken

            Topic Starter


            Greenhorn

            • Experience: Experienced
            • OS: Windows 7
            Re: Shuts down
            « Reply #8 on: August 16, 2014, 06:46:38 AM »
            Cant uncheck last one

            Broken

              Topic Starter


              Greenhorn

              • Experience: Experienced
              • OS: Windows 7
              Re: Shuts down
              « Reply #9 on: August 16, 2014, 06:50:41 AM »
              So i uncheked the two that i was able but it still does it.

              Allan

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              Re: Shuts down
              « Reply #10 on: August 16, 2014, 09:08:54 AM »
              If the problem persists with a selective startup it is either a hardware problem or malware (probably hardware). Here are a couple of basic tests to run:

              1) To check the ram, download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.

              2) Hard Drive Diagnostics:
              http://www.tacktech.com/display.cfm?ttid=287 

              Make sure you select the tool which is appropriate for the brand of your hard drive.
              Depending on the program, it'll create bootable floppy, or bootable CD.
              If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), to make the CD bootable.
              For Toshiba drives, see here: http://sdd.toshiba.com/main.aspx?Path=ServicesSupport/FujitsuDrivesUSandCanada/SoftwareUtilities#diagnostic

              Broken

                Topic Starter


                Greenhorn

                • Experience: Experienced
                • OS: Windows 7
                Re: Shuts down
                « Reply #11 on: August 18, 2014, 03:39:56 AM »
                Could the problem be powersupply? Since reading other pages it would seem that the problem is in the powersupply.

                Broken

                  Topic Starter


                  Greenhorn

                  • Experience: Experienced
                  • OS: Windows 7
                  Re: Shuts down
                  « Reply #12 on: August 18, 2014, 04:11:40 AM »
                  I also used an old HDD before, with windos in it, i didnt run setup or so and it didnt quite like it, the old HDD was about 6-8 years old so i think it messed up everything.

                  Allan

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                  Re: Shuts down
                  « Reply #13 on: August 18, 2014, 05:17:32 AM »
                  I also used an old HDD before, with windos in it, i didnt run setup or so and it didnt quite like it, the old HDD was about 6-8 years old so i think it messed up everything.
                  I have no idea what you're trying to say here.

                  As for whether or not it could be the power supply, since it runs okay in safe mode that wouldn't be my first guess.