Hopadef(!)lnk

[Dendiik]

Hello!
I've got a little problem with some kind of virus/malware/spyware named Hopadef(!)lnk. It is probably auto opening new tabs in chrome with some weird russian sites. Not sure how much can it affect my ntb but I was unable to remove it so far. Tried malwarebytes, spybot, smadav and microsoft security essentials. The last named is the only software who can find it, but it is unable to remove it as you can see on this screenshots. Can anyone of you help me?

Thank you very much for any response!

[attachment deleted by admin to conserve space]

[SuperDave]

Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Please download AdwCleaner by Xplode onto your Desktop.

Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.



If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
When the AdwCleaner program will open, click on the Scan button as shown below.



AdwCleaner will now start to search for malicious files that may be installed on your computer.
To remove the files that were detected in the previous step, please click on the Clean button.



AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the OK button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.
Please click on the OK button to allow AdwCleaner reboot your computer.A log will be produced. Please copy and paste this log in your next reply.
*********************************************
Please download Malwarebytes Anti-Malware from here.
Double Click mbam-setup.exe to install the application.

• It should update automatically if the computer is connected to the internet.
• Click on Threat Scan and click on Scan Now.
  
• The scan may take some time to finish,so please be patient.
• When the scan is complete make sure all the infections have "quarantine" selected in the Action box.
  
• Click on "Apply actions" You may be asked to Restart your computer to completely remove the infections.
  
• When disinfection is completed you can click on "Copy to Clipboard".
  
• Paste the log in you next reply (CTRL+ V)

*************************************************
Please download Junkware Removal Tool to your desktop.

•Warning! Once the scan is complete JRT will shut down your browser with NO warning.

•Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
*************************************************
Download Security Check by screen317 from the following link and save it to your

desktop.

Security

Check

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to

access the Internet, allow it to do so.

[Dendiik]

AdwCleaner:
# AdwCleaner v5.201 - Logfile created 08/08/2016 at 22:09:46
# Updated 30/06/2016 by ToolsLib
# Database : 2016-08-08.2 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (X64)
# Username : Dendik - DENDIKPC
# Running from : C:\Users\Dendik\Downloads\adwcleaner_5.201 (2).exe
# Option : Clean
# Support : https://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****


***** [ Files ] *****


***** [ DLLs ] *****


***** [ WMI ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****

[-] [C:\Users\Dendik\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : spybot-search-destroy.en.softonic.com

*************************

:: "Tracing" keys deleted
:: Winsock settings cleared

*************************

C:\AdwCleaner\AdwCleaner[C1].txt - [1727 bytes] - [31/07/2016 12:12:48]
C:\AdwCleaner\AdwCleaner[C2].txt - [1809 bytes] - [07/08/2016 15:22:13]
C:\AdwCleaner\AdwCleaner[C3].txt - [1034 bytes] - [08/08/2016 22:09:46]
C:\AdwCleaner\AdwCleaner[S1].txt - [1733 bytes] - [31/07/2016 12:07:09]
C:\AdwCleaner\AdwCleaner[S2].txt - [1611 bytes] - [07/08/2016 15:21:06]
C:\AdwCleaner\AdwCleaner[S3].txt - [1237 bytes] - [08/08/2016 22:08:40]

########## EOF - C:\AdwCleaner\AdwCleaner[C3].txt - [1326 bytes] ##########

Malwarebytes:
Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 8/8/2016
Scan Time: 10:17 PM
Logfile:
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.08.08.10
Rootkit Database: v2016.05.27.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Dendik

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 346866
Time Elapsed: 16 min, 57 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 1
PUP.Optional.Bundler, C:\ProgramData\Microsoft\Windows Defender\Scans\FilesStash\59C463F8-44FA-74E5-05B7-4C53F81C641E_1d1f1801879df7c, Quarantined, [cbdf9eaa9dfdb87e5c620dabdc280bf5],

Physical Sectors: 0
(No malicious items detected)


(end)

JRT:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.7 (07.03.2016)
Operating System: Windows 7 Professional x64
Ran by Dendik (Administrator) on Mon 08/08/2016 at 22:42:36.21
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 45

Successfully deleted: C:\ProgramData\mntemp (File)
Successfully deleted: C:\Users\Dendik\AppData\Local\Google\Chrome\User Data\Default\Local Storage\chrome-extension_gkojfkhlekighikafcpjkiklfbnlmeio_0.localstorage (File)
Successfully deleted: C:\Users\Dendik\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\worldoftanks.lnk (Shortcut)
Successfully deleted: C:\Users\Dendik\AppData\Roaming\worldoftanks (Folder)
Successfully deleted: C:\Users\Dendik\Start Menu\Programs\worldoftanks (Folder)
Successfully deleted: C:\Users\Dendik\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0PS72R2M (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dendik\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\62AXOPQ5 (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dendik\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\CGJEQ9NE (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dendik\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\D2TYB45U (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dendik\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FZG8CKJ5 (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dendik\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\H166R2KO (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dendik\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\IDY1E5CC (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dendik\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\IGJGFLWP (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dendik\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KG8SB6BD (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dendik\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LIXMVQOA (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dendik\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\MNHIUR9G (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dendik\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\O5X6B76P (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dendik\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\R3NY37AR (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dendik\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\RT2PJ2M3 (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dendik\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SFCK8ES6 (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dendik\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TY5SLVJV (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dendik\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TYVU0LCZ (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dendik\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WJMH5GD2 (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dendik\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\X4PTGPLA (Temporary Internet Files Folder)
Successfully deleted: C:\Users\Dendik\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YZNDYQP3 (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0PS72R2M (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\62AXOPQ5 (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\CGJEQ9NE (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\D2TYB45U (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\FZG8CKJ5 (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\H166R2KO (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\IDY1E5CC (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\IGJGFLWP (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\KG8SB6BD (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LIXMVQOA (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\MNHIUR9G (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\O5X6B76P (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\R3NY37AR (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\RT2PJ2M3 (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SFCK8ES6 (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TY5SLVJV (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\TYVU0LCZ (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WJMH5GD2 (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\X4PTGPLA (Temporary Internet Files Folder)
Successfully deleted: C:\Windows\System32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\YZNDYQP3 (Temporary Internet Files Folder)



Registry: 0





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 08/08/2016 at 22:44:23.13
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 SecurityChecku:
 Results of screen317's Security Check version 1.014 --- 12/23/15 
 Windows 7 Service Pack 1 x64 (UAC is disabled!) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````[/u]
 Windows Firewall Enabled! 
Microsoft Security Essentials   
  (On Access scanning disabled!)
 Error obtaining update status for antivirus! 
`````````Anti-malware/Other Utilities Check:`````````[/u]
 SpyHunter 4   
 Spybot - Search & Destroy
 Java version 32-bit out of Date!
 Adobe Flash Player 22.0.0.209 
 Google Chrome (52.0.2743.82)
 Google Chrome (SetupMetrics...)
````````Process Check: objlist.exe by Laurent````````[/u] 
 Spybot Teatimer.exe is disabled!
`````````````````System Health check`````````````````[/u]
 Total Fragmentation on Drive C: 4%
````````````````````End of Log``````````````````````[/u]

[SuperDave]

Please check MicroSoft Security Essentials to make sure it's enabled.

Update Your Java (JRE)

Old versions of Java have vulnerabilities that malware can use to infect your system.

First Verify your Java Version

If there are any other version(s) installed then update now.

Get the new version (if needed)

If your version is out of date install the newest version of the Sun Java Runtime Environment.

Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Be sure to close ALL open web browsers before starting the installation.

Remove any old versions

1. Download JavaRa and unzip the file to your Desktop.
2. Open JavaRA.exe and choose Remove Older Versions
3. Once complete exit JavaRA.

Additional Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and reboot your computer.
****************************************************************
I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan

•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

• Click on to download the ESET Smart Installer. Save it to your desktop.
  
• Double click on the icon on your desktop.
  

•Check
•Click the button.
•Accept any security warnings from your browser.

• Leave the check mark next to Remove found threats.
  

•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

[Dendiik]

I don't know how to start mse.

[attachment deleted by admin to conserve space]

[SuperDave]

Go Start, All programs and open MSE. Click on Settings, Real time protection and click the box to turn on MSE