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Author Topic: 3 month old PC randomly cutting power and restarting  (Read 3051 times)

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Assassinguy2623

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    3 month old PC randomly cutting power and restarting
    « on: December 05, 2017, 11:32:37 AM »
    Hi, I have recently been having problems with my newish 3 month gaming rig,
    the pc shuts down as if power has been cut to it, and turns back on 2-3 seconds later.

    The one thing I have tried is turning off system restart on fatal error and that has not worked.

    System Specs
    https://pcpartpicker.com/user/Assassinguy2623/saved/vjgqkL

    lostcoast



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    Re: 3 month old PC randomly cutting power and restarting
    « Reply #1 on: December 05, 2017, 12:32:10 PM »
    this post is resolved due to max overclocking
    I am  Moderator of Computerhope Chat, for live help and assistance please use/click Free Help in the upper forum toolbar.

    DaveLembke



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    Re: 3 month old PC randomly cutting power and restarting
    « Reply #2 on: December 05, 2017, 12:33:22 PM »
    erased post.... overclock caused I guess

    Assassinguy2623

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      Re: 3 month old PC randomly cutting power and restarting
      « Reply #3 on: December 10, 2017, 03:20:34 AM »
      nope, im afraid overclocking is not the issue here. I underclocked and I am still having the same issue

      DaveLembke



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      Re: 3 month old PC randomly cutting power and restarting
      « Reply #4 on: December 10, 2017, 06:00:47 AM »
      If covered by warranty then I'd exercise the warranty ability to get a replacement vs doing something that could void warranty.

      VintronNZ



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        Re: 3 month old PC randomly cutting power and restarting
        « Reply #5 on: December 14, 2017, 09:43:35 PM »
        It seems as the parts are from different suppliers you will need to  diagnose the exact component/s so they can be returned .

        Are you sure the power supply stops like does the power light go out?

        If the computer is just resetting , when it does fault press delete to enter the bios and check the voltages and temps. is anything out of the ordinary?

        Is there any way you can get the computer to always do this . I mean like say " every time I plug my cellphone in to the front usb port it restarts."

        Also check windows logs at the time to see if there is anything logged.

        Assassinguy2623

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          Re: 3 month old PC randomly cutting power and restarting
          « Reply #6 on: December 28, 2017, 03:46:48 AM »
          Issue resolved: mobo wasn't plugged in properly xD

          DaveLembke



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          Re: 3 month old PC randomly cutting power and restarting
          « Reply #7 on: December 28, 2017, 05:15:23 AM »
          Curious what was improperly plugged and how?  :-\

          Assassinguy2623

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            Re: 3 month old PC randomly cutting power and restarting
            « Reply #8 on: December 29, 2017, 05:27:55 AM »
            The 24 pin plug was half in - only 12 pins where connected