Dead wireless mouse

[springbok]

The wireless mouse on my 2nd pc died a few days ago, so I bought a new wireless keyboard / mouse combo to replace it and now find that this one isn't working either.
The keyboard works, not the mouse.
My PC runs xp professional, version 2002 - pack1
AMD athlon xp2000=, 1.67ghz
512 ram
40gb hard drive

When I installed the new mouse I also installed the drivers that came with it - using the arrow keys to navigate.
Sadly, I find this method very limited, like I can't get to Control, Mouse to check settings.
I also tried plugging in a couple of older cord type mouses (mices?) but nothing worked.
All help / advice will be very much appreciated
Thanks in advance,
Springbok.  

[MyMyMy]

Have you tried both types, usb and ps2 mice? Or is it just one particular type of mouse that doesnt work?

[springbok]

Yep, both types, but still no luck.

[GX1_Man]

Delete ALL mice in Control Panel/System/Device Manager and reboot with a real PS/2 mouse until you get everything loaded, etc.

A real mouse is always a handy thing to have when the "gadgets" break.    

[springbok]

Hi GX1_Man, thanks for the info, but just one problem.

I already tried to get into control panel using the arrow keys, but with no joy. So, how is it done?  

Someone suggested I might have wiped the mouse drivers off. Could that be my prob?

Springbok.  

[GX1_Man]

Even with the wireless mouse drivers removed or whatever, a PS/2 mouse should be recognized if connected before Windows starts (unless for some reason it is inactivated in the BIOS). You may want to check there.

[springbok]

Ok, I plugged a ps2 mouse in and booted up, the mouse worked! Huge relief that.
I noticed a Spyware Doctor window (small) come up with "Error while creating the log: Class not registered" message. Do you think this could be anything to do with the mouse prob?

I deleted the driver for the wireless mouse, then re-installed and re- booted. No joy.

Springbok

[springbok]

Hi GX1_Man, I just noticed something.
In Mouse Properties/hardware/Driver it shows the Driver as a
Microsoft PS/2 Mouse

File details -
(C:WINDOWS\System32\DRIVERS\i8042prt.sys) - highlighted

also

(C:WINDOWS\System32\DRIVERS\mouclass.sys)

Wondering what happened to the driver I just installed from the CD.

[GX1_Man]

Did you reboot the machine after the installation?

[springbok]

Yes, and I also closed it down overnight, today it is just as it was in my last post above. (I'm on GMT)

The ps2 mouse works fine, and so does the wireless keyboard in usb socket.

The sender for keyboard and wireless mouse use the same usb socket, but only keyboard works.

At least I have some control now, but there's obviously something wrong somewhere.

Your help / time is appreciated by the way  

Springbok

[GX1_Man]

You can try the keyboard in the mouse's previous socket to see if it works there. I would be looking at a defunct mouse, rather than a bad USB port, but who knows.

I use PS/2 peripherals and plan to continue. Not cutting edge gizmos, but they ALWAYS work.

Glad you are functional again.  

[springbok]

I think you might be right GX1_Man, anyway, I'll stick with the ps/2 mouse 'til I find the problem.

Can't swap mouse to another socket - keyboard and mouse use the same socket.

There are a few niggling probs with this PC, so might do a full restore!
Thanks a lot for your help/advice - very much appreciated.