older version still installed

[Ocha]

have a problem installing my digital camera software. had it on before and uninstalled it because the pc didn't recognize or whatever the program. now that I want to try it again I get the message that there is an older version installed which has to be uninstalled first. trouble is, there IS no older version loaded. can't find anything remotely similar to the word "Nikon" anywhere. how do I fix this problem. Oh yes, being a real antique myself, I'm still running Windows 98.

[Flame]

I suggest that you download and run CCleaner. http://www.download.com/CCleaner/3000-2144_4-10507755.html?tag=lst-0-1 ... When you install it, open the program, and click on the registry blocks. If necessary, specify what it needs to look for, and run the tool. Becuase it is VERY likely that it will find at least one error, it will prompt you to fix these errors. When you tell it to fix all of the selected, you need to backup the registry (it will do it for you if you accept it). I hope this helps...

Flame

[infoseeker]

Flame
is it really safe to use CCleaner?
actually i use it one time but in safe mode and im really scared to use it normal mode because one time i used System Mechanic 5, i think it clean one my sysstem iconand it happen my pc wont boot anymore in windows, always asking "NTDLR is missing" (i got only the fix here in this website)
how to use it properly?

[Fed]

ccleaner is safe, trust me.
Only 2 things to remember...

Ccleaner
(During install, uncheck the Yahoo Toolbar option)
(After install, set Options>Advanced> 'Uncheck the 48 hour box')

Unless you want a Yahoo Toolbar.
Unless you want to save temp files more recent than 48 hours.

[dl65]

infoseeker..... You mentioned using the cleaning part of system mechanic 5 .......  Unless you know what your doing when using that program ,you could easily have removed items which are critical to startup and run.
CCLeaner on the other hand is safe and very easy to use ........ just set it up as Fed has outlined , or if you wish step by step details.......... follow these instructions...   http://www.computerhope.com/cgi-bin/yabb/YaBB.cgi?num=1144186359

dl65  

[Flame]

I use CCleaner on a daily basis. As long as you backup your registry information as it prompts you to, then the operation is very easily reversed. I've never heard of CCleaner causing any problems however.

Flame

[infoseeker]

does it clean, as it cannot be trace or retrieve?

[Fed]

does it clean, as it cannot be trace or retrieve?

Can anyone explain this?

[infoseeker]

FEd
try to read the Reply #2 on this thread
i ask regarding the CCleaner
does it clean, as it cannot be trace or retrieve?

[Ocha]

Thanks for all the adivce. Have tried CCleaner but problems persists. Am going to Nikon and see what they say.

[Ocha]

problem fixed. Nikon said to do: "staart" - "run" - "regedit" - and look in both "HKEY_local machine"  and then "HKEY_current user" for any leftover dirs or files with the name and simply delete them. worked wonders  

[GX1_Man]

Good problem solving demonstrated!  

Thanks for posting back.