Application Error message - Please help

[pottie]

OS: Windows XP Home.

I'm running a online poker program (South African site) but if anyone is familiar with Poker software it's based on the Prima Poker network software.

The software has an option to export previous hand histories and I use this function every day. Suddenly I get the following error message when trying to do the export:

Application Error: The instruction at "0x00c91073" referenced memory at "0x00ca3594". The memory could not be "read". Click on OK to terminate the program.

I emailed the poker support they said it's not a problem on their side and they I should ask a computer technician to look into the problem.

I have not installed or removed any software or made any changes to hardware or any settings before this happened.

I would appreciate any advice on what this error message means and what I can do to solve it.

Thank you

[GX1_Man]

What are you using for adware/spyware/virus protection? You can also test your RAM with free software at www.memtest86.com

Check each stick at a time, let it run for an hour or so, then then test the next (if more than one), then test all RAM together.

[pottie]

Hi thx for the reply. I am using Norton Internet Security.

[GX1_Man]

Let us know about the RAM test.