When I try to scan using Photoshop CS2, I get an error message which says[Generic Error]. I have a Plustek ST64+ scanner. When I click and close the error box, I then will click on prescan or scan and the scanning software will freeze up. I have uninstalled the scanner and its scanning software and then reinstall and I get the same error message[ Generic Error]. The scanner is installed because it is in the Device Manager and it shows it is working. I hope someone can help me resolve this problem. My PC specs are below.
Windows XP Pro SP2
Proccessor: 2.6 GHz
Ram: 1 gig
Hard drive: 160 Gig
