The laptop in question is an HP compaq nx7010. Running Windows XP Pro service pack 2, Office Pro suite, and Office Project. Its been sitting in my office for six months not being used. I don't believe it was connected to the internet before a couple of days ago when I turned it on. Internet works fine, the company intranet works fine, and accessing Outlook over the web also works. We have a Microsoft Exchange Server we use as a mail server. We don't like to use Outlook over the web. Instead we use Microsoft Office Outlook from our laptops or desktops through our exchange server. The laptop in question was able to connect to Outlook via the server for a couple of days. This is at the main office where I was also hardwired to the network. Today I'm at a remote office and I'm connected wirelessly to the network. Outlook is not connecting anymore. It says its trying to connect but ultimately it fails and says disconnected. I hardwired my laptop into the wall thinking maybe that had something to do with it, but it didn't help. I can still access the internet, the intranet, and Outlook over the web. When the connection fails, I get this message: Task 'Microsoft Exchange Server' reported error (0x8004011d): 'The server is not available. Contact your administrator is this condition persists.
I've been researching this along with my IT department but have come up short on a solution so far.