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Author Topic: Problem opening files with microsoft word  (Read 2465 times)

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liverpoolthebest

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Problem opening files with microsoft word
« on: February 13, 2007, 06:46:08 AM »
Hello all. I am new here. I hope I posted this topic at the correct place.  :)

I am having problem opening a few files sent through email by my lecturer. Anyway here is the error stated:

Quote
Word experienced an error trying to open the file. Try these suggestions:
*Check the files permissions for the document or drive
*Make sure there is sufficient free memory and disk space
*Open the file with Text Recovery converter

Apart from that, under the help this is roughly the message I get:
Quote
This error message can appear for several reasons.

The document may be corrupt or damaged.
File permissions may be set so you cannot access the file. (read denied)
It is possible that you have run out of system resources.
There may be a read lock on the file you are trying to open.


There is sufficient memory and disk space with my pc so that shouldn't be a problem.
I opened the file with Text Recover, I could recover the text but I could not recover the graphs in the lecture notes.

The strange thing is that some of my classmates who received the emails could open the file but quite a lot people couldn't as well.  :-? So I reckon the problem is not with the files sent but probably with the settings on my pc or something else.

I am using Microsoft Office Word 2003 and I think my lecturer's pc is also using Word 2003. Nonetheless I have installed Compability Pack but still couldn't open the files.

Any help would be greatly appreciated. Thank you.  :)


soybean



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Re: Problem opening files with microsoft word
« Reply #1 on: February 14, 2007, 10:47:14 AM »
Since other people, "quite a lot people", are having the same problem, why not join with them in telling the instructor about the problem?  Seems like something's not right at his/her end.

patio

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Re: Problem opening files with microsoft word
« Reply #2 on: February 14, 2007, 11:08:16 AM »
Agreed ...how long has he been an instructor ? ?
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liverpoolthebest

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Re: Problem opening files with microsoft word
« Reply #3 on: February 15, 2007, 05:49:45 AM »
Actually I was under the same lecturer last year and all the files sent that time was working well. Anyway my firends and I have spoken to him recently, and he decided to send the files in pdf format instead. And it works, so the mystery remains but the problem is solved.  ;)

Thanks anyway.