Ad-Aware SE Personal Update probs

[pantherman]

For the last couple of years I have been able to update Ad-Aware SE Personal without problems. But now "Error retrieving file" comes up when I try to update it after 5%. All other programs update ok. Is there a problem with Lavasoft, or something I should do? I have tried uninstalling and reinstalling the program.
I did not know whether to post this here or on the software forum. So if it is in the wrong forum please just let me know.

[patio]

Lavasoft's servers tend to get bogged down from time to time...

[kick9_soccer]

I have had that happen before on an old computer of mine.  Im not sure how it got fixed though.  I just kept trying over and over again.  I would reboot and then try again.  I dont know I could have just gotten lucky,  you could try that until someone with more experience in the matter comes along.  Sorry I couldnt be more help.

-Melissa-

[pantherman]

Still no luck. Tried rebooting. Did download update file from MajorGeeks, but I don't know how to get the program to accept it, it just keeps trying to update on line?

[Calum]

OK, go here and click "download current definition file".
Within the zip file you download is a file called defs.ref.
Extract that to C:\Program Files\Lavasoft\Ad-Aware SE Personal replacing any defs.ref file already there.
This will update your program, there is nothing more you need to do.
Hope this helps.

[pantherman]

Thanks Callum, that seems to have worked!

[Calum]

You're welcome, glad to have helped.