Partially deleted printer file

[JohnD.]

Thank you in advance for your help.
I’m running XP home edition ver.2002 w/Spack2. I have HP710 for printer. Tried to update the HP software witch I have to remove previous version, Window froze up prior to complete de-install; now I can’t install new.
   HP software indicates that I need to de-install previous version.
   XP Indicates “Unable to locate the installation log file’C:\program
      files\etc\etc\700\uninst.isu’. Uninstallation will not continu.
I’m stuck-- What do I need to do to get out of this mess?.

[patio]

How did you de-install it ? ?
Were you using Add/Remove programs ? ?

Do you still have internet access ? ?
If so check HP's site for an uninstaller utility. Their software is fairly bloated and writes itself to a lot of places. A manual uninstall will take some doing.

You could also DLoad and install CCleaner and see if it will remove the remnants...