SiS Audio Driver Help

[martinturner]

I think its an onboard card, part of the motherboard. I used the Belarc Advisor Profile of my computer and this is the motherboard spec:

Board: SiS-651
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 04/08/2003

I did a google search for the audio drivers for that, and got SiS 7018 audio driver. I use the installation wizard and it goes halfway then the wizard closes with no error message. In device manager the 7018 has a yellow exclamation mark next to it, and when i try to update or re-install, I get the error message "the hardware was not installed becuase the wizard cannot find the necessary software".

I've now tried downloading the ZIP file for the 7018 drivers. I used the "WINXP" folder, and selected the driver in there. The PC copied the files over, but then I got the error message "The device cannot start (Code 10)" Any idea why?

[The Saviour]

Please visit the following page to look for the correct driver for your motherboard:

http://support.gateway.com/s/Mobile/Q106/Bishop/4006148R/4006148Rsp2.shtml

Let us know if this helped at all...

[martinturner]

My PC isn't a Gateway, its a Q-Tech

[The Saviour]

I'm sorry...I don't know how that happened...

Anyway...visit the following page for the correct driver for your audio:

http://www.sis.com/download/

[martinturner]

I tried these recently.

With the 7012, I use the installation wizard, and it closes itself everytime, halfway through installation.
And with the 7018 (which is installed on my PC but no drivers) I use that, go through device manager and get the Device cannot be started Code 10 error message.

[The Saviour]

Please visit the following page to let SiS scan your system to determine the proper driver(s) for your motherboard:

http://www.sis.com/support/support_prodid.htm

[martinturner]

Just tried it, and got back with this.

Audio       Not SiS Audio device.  Provided by board maker.

Belarc said my board is SiS. What am I doing wrong?

[The Saviour]

Well then, we know the audio chip on the motherboard is not an SiS chip...

Also...I did some research and found that the SiS-651 is not a motherboard but a graphics chip.

We know the manufacturer of your computer is a Q-Tech...now if you could only supply us with the model of the Q-Tech...we may be in business or at least pointed in the right direction for the proper audio driver for your notebook computer.

[patio]

What does Belarc report for audio devices ? ?

[martinturner]

This is what I get from Belarc

Multimedia
SiS 7018 Audio Driver
USB Audio Device


And where would I find the model usually?

[The Saviour]

Maybe you could help us a little further and tell us what Belarc says is the installed motherboard.

[martinturner]

I get this under "Main Circuit Board":

Board: SiS-651
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 04/08/2003


I did a "SiS-651 audio drivers" search on google, and from driverguide, downloaded a ZIP file entitled "a12111c". I used the setup.exe and it completed. Restarted my computer, nothing changed. I then went through device manager, and updated the 7018 driver with the 7012, and still get the same error code "This device cannot start (code 10)".