I'm not good with tech. issues of computer.
Recently I switched from a 6 MB DSL Service to 4 MB DSL service, same co. just slower connection rate. The day they changed it, my internet explorer slowed to a crawl. To connect to the internet it took me 15 minutes. Once on in flows ok, except when it's loading a separate browser window (you know like a link requires a browser page of it's own.) My hotmail account is unaccessable, I'm not able to download anything I get page not available/unaccessable messages.
I contacted my internet provider, they had me disconnect my modem for a minute (unplug), they tried a reboot, neither affected the performance of Explorer.
I thought it was a virus, realizing that my Norton subscription was expired, I called them to rid me of virus, they found none.
I downloaded Firefox, it's works fine. I tried downloading the Internet eplorer 7 took forever to download and install. Tried to turn it on, did same thing. Works in "safe mode". So now I've already paid a tech $100 to resolve a problem I don't have.
Any thoughts?