Optical drive woes

[grabiakml]

hope someone can help me out ...i bought a pioneer-112d dvd/cd writer with no instructions... i properly installed the drive physically into my computer... i know this because when i first booted the system up after the installation, the computer recognized new hardware for a short while. After this I attempted to use the drive, which will open and close, but it will not read the disk and I am unsure of the problem. I have attempted to install the proper drivers to make it work, but this has not worked either.

P.S. I know a little about computers, but not a whole lot and have been attempting to fix this for quite a while now. Any help by someone with some step by step advice would be very greatly appreciated. Thanks in advance!

[honvetops]

IF  your  running  Mcafee/ Norton   or  any other  anti  virus program during your installation - while downloading...turn them off....* 

(if running  windows of course)

Go into your bios  if  comfortable and make sure it is recognized there as well.
do google search on that topic if not sure*

stupid, but simple..double check your connections,  open up  case  and tweak  wires/  make sure tight one  more time.

check all your connections including  monitor

post  back  ~
 

[Broni]

Did you try to get a firmware from here:
HERE

[patio]

What OS ? ?
Anything after Win2K should not need drivers.
Is this a used drive ? ?
I would also try another IDE cable and hook it up as the only drive on that cable jumpered as master...

[GX1_Man]

Yes, check the jumpers. If you don't know what that is, then it's a rime suspect.

A new drive with no instructions of any sort always is a crapshoot. Do you have a warranty of some type? If it really is new, then there can be problems anyway. If it is a refurb or used, your chances of problems increase.

Can you try it on another machine to see if it functional?

[grabiakml]

Alright, thanks so far everyone for your help! Now when I try to add new hardware in begins to recognize as a new CD-ROM drive, then says an error occurred while installing. Your new hardware may not work properly.

[patio]

I would also try another IDE cable and hook it up as the only drive on that cable jumpered as master...

Have you done this with a NEW cable ? ?
If so try the drive in another machine...if it does the same thing it is junk.

[GX1_Man]

hope someone can help me out ...i bought a pioneer-112d dvd/cd writer with no  I have attempted to install the proper drivers to make it work, but this has not worked either.

That and updating the firmware is never the place to start. Windows has drivers for optical devices built in, and unloess you have a SPECIFIC problem that a firmware update specifically addresses, then just like a BIOS flash, it does NOT need to be done.