Need to install Compaq Driver Updates, PLEASE HELP!

[dairyman]

Hello Everyone...

I am using a Compaq Presario M2000 Notebook with Windows XP Home Edition SP2.
I just visited the Compaq website and searched for driver updates for a Compaq Presario M2045AP Notebook PC. I choose Windows XP Home Edition and there is a long list of driver updates that I haven't installed yet. Downloaded an update for Conexant AC-Link Audio, but when I install the update, it takes a long time to install and then says "FAILED". I've tried the same update twice and it still doesn't work.

Any ideas on how to install the following update:

Conexant CX20468-31 AC97 Audio driver

Any help much appreciated. Thanks. 

[quaxo]

In some cases, you may need to uninstall the previous driver before installing an updated one. Have you tried that?

[Broni]

If quaxo's advice doesn't work, try different site:
Link Edit

[dairyman]

Hi Broni, I think that was the wrong driver. That driver was for Conexant AC-97 Audio, the driver I have installed is Conexant AC-Link Audio. After installation of the driver and rebooting the computer, there was no sound and the computer would beep instead of making a sound. Don't worry, I managed to "roll back" the driver in Device Management.

In some cases, you may need to uninstall the previous driver before installing an updated one. Have you tried that?

No. I'll try that.

[dairyman]

Broni, please ignore what I said above.
That was the correct driver, but after installing I do have problems with the sound driver. In device manager I receive Code 10 after installing the driver.

[dairyman]

Oh, one more thing I forgot to mention.

When I use the installation application to install the driver, it shows FAILURE under results. I have never had this problem the last time I updated my drivers...

[Broni]

Did your sound work at all, before you started all that update procedure?

[dairyman]

Yes.

[dairyman]

OK, I've done some more research. The drivers that are required are:

Conexant CX20468-31 AC97 Audio driver
Conexant CX20468-31 AC97 Audio driver EQ

So I have the right installation file, but every time I install the driver update, it says FAILED.

Screenshot attached.

[saving disk space - old attachment deleted by admin]

[Broni]

If your sound works OK, why do you need updates, then?

[dairyman]

If your sound works OK, why do you need updates, then?

There were so many installation files for the driver. Most of them said "No Fixes or Enhancements", but one of the installation files said that it does fix something.

So there. I was confused.

[Broni]

I live by:
If it's not broken, don't fix it.

[quaxo]

Try installing it in safe mode. This sometimes helps. It may be failing because the files are in use, they won't be in safe mode.