Deleting a DOS file

[Boot62]

I tried to delete the "iolo" program file through DOS.  It tells me access is denied
and gives prior to this C:CLDMA.LOG

The "Iolo" stuff has really messed up my computer.

[Carbon Dudeoxide]

Why didn't you uninstall it normally?

[Boot62]

The "iolo" program was originally installed on WINXP the normal way.
After awhile I uninstalled it the normal way through the control panel.
I tried to install XP service pack 3 and it came up with errors due to the
"iolo" program that was supposedly completely uninstalled.  I thought I
might be able to delete the leftover files through DOS since it didn't work through
windows.

[Carbon Dudeoxide]

You cannot simply delete the programs files. It needs to be uninstalled normally.

I suggest doing this in Safe Mode.

[Boot62]

Thank you for your help.