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Author Topic: Desktop background locked  (Read 3403 times)

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earmic

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    Desktop background locked
    « on: April 03, 2009, 08:34:31 PM »
    Running Windows XP SP3.  The desktop background is locked on a picture and I can't get in to change it.  When I click on the display tab  there is supposed to be an icon for the background but it's missing.  How can I fix this please?

    Geek-9pm


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    Re: Desktop background locked
    « Reply #1 on: April 03, 2009, 09:07:05 PM »
    My gut feeling is that you got hit by something bad, like a virus.

    This may be a ruse to get you to buy a product to fix your computer.
    Try creating a new user account and see if the new account has the same problem.

    iamtonsoffun247



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      Re: Desktop background locked
      « Reply #2 on: April 03, 2009, 09:49:50 PM »
      Is it a background picture that you chose? Or does it say something along the lines of "you are infected. get a fix ASAP!"?  IF its the latter, you probably have a virus.

      Broni


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      Re: Desktop background locked
      « Reply #3 on: April 03, 2009, 10:49:12 PM »
      Download HijackThis:
      http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
      by clicking on Download HijackThis Installer
      Install, and run it.
      Post HijackTHis log.

      NOTE. If you're using Vista, right click on HijackThis, and click Run as Administrator

      earmic

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        Re: Desktop background locked
        « Reply #4 on: April 04, 2009, 05:21:31 AM »
        I can't swap users, it's been disabled.  Here is the HJthis log.

        [attachment deleted by admin]

        Broni


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        Re: Desktop background locked
        « Reply #5 on: April 04, 2009, 10:34:33 AM »
        Your computer is infected, and on a top of it, you don't use any AV program.

        Read here: http://www.computerhope.com/forum/index.php/topic,46313.0.html
        Start new topic here: http://www.computerhope.com/forum/index.php/board,7.0.html
        Do NOT post any logs in THIS thread.

        earmic

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          Re: Desktop background locked
          « Reply #6 on: April 04, 2009, 11:02:27 AM »
          This is an older machine that I have for my 5 year old daughter to use non- internet.  She just plays barbie games and such.  Thank you, I will read and start there.