Author Topic: Malware Causes System Restore (Read 3522 times)

drnosh1 · « **on:** August 30, 2009, 12:55:05 PM »

I had a really bad Malware hit which kept crashing me computer so I had to do a restore. I backed up all of files and driversto a back up file. Now I have scanned the file and removed all of the trojans but now I am locked of of the folder to retrieve important documents. I am running XP and it is saying I dont have the privlages to access or delete file.

Any suggestions?

harry 48 · « **Reply #1 on:** August 30, 2009, 01:08:04 PM »

http://www.computerhope.com/forum/index.php/topic,46313.0.html

go to above , complete and post 3 logs here , an expert will see them

Allan · « **Reply #2 on:** August 30, 2009, 01:09:21 PM »

You need to take ownership of the folder (http://support.microsoft.com/kb/308421)

drnosh1 · « **Reply #3 on:** August 31, 2009, 12:35:35 PM »

Thanks ADG. I took ownership of the folder and was able to recover all my important files and delete the rest. Though when when I did take ownership some of the sub folders didnt change. Is there a reason why some changed and some didnt?

Allan · « **Reply #4 on:** August 31, 2009, 12:40:07 PM »

No idea, but you can take ownership of the subfolders individually.

harry 48 · « **Reply #5 on:** August 31, 2009, 01:32:17 PM »

why not do as i said to see of your pc is clear

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Author Topic: Malware Causes System Restore (Read 3522 times)

drnosh1

Malware Causes System Restore

harry 48

Re: Malware Causes System Restore

Allan

Re: Malware Causes System Restore

drnosh1

Re: Malware Causes System Restore

Allan

Re: Malware Causes System Restore

harry 48

Re: Malware Causes System Restore