virus??? help please

[melissa01]

ok..so i have a laptop and it's about 21/2 years old. and boy does it have problems.If i shut it down and start it back up it says configuring updates 3 of 3 0% complete and it stays that way for like 3 or 4 hours untill the screen saver come up and then i can put my password in??? lol i dont know much about computers but im really want to learn! BTW this is a gateway not real sure what the model is i can look it up if needed it has vista.
thanks soooo much! 

[mike1945]

down load norton 360 for free trial

[Allan]

Don't bother with Norton 360

http://news.softpedia.com/news/Get-Vista-Out-of-the-Infinite-Reboot-Loop-Configuring-Updates-Stage-3-of-3-0-with-Vista-SP1-78933.shtml


http://www.google.com/search?sourceid=navclient&ie=UTF-8&rlz=1T4GGLL_enUS326US326&q=configuring+updates+

[rooskie94]

get cccleaner from http://www.ccleaner.com/ that will clear out any unwanted files from you HDD  (free)

next get superantispyware and download it and do updates and run full scans http://www.superantispyware.com/ (Free)

there all free! hope this helps 

[melissa01]

ok... so can i call windows or maybe gateway...or would they do anything at all to fix it or can they fix it cause that BS lol i paid like 900 dollars for this thing lol

[patio]

You need to run the update process all over....be patient and NEVER interrupt it.
This is a good way to hose a Windows install.

[melissa01]

ok tyvm but how do i do that? lol i would love to get this crap fixed lol

[patio]

In Vista it's Start/All Programs....Windows Updates.

Check all updates and let it do it's thing.
It will require a re-boot...go ahead.

NOTE: One of the recent Vista updates issued had an abnormal startup period upon re-boot...again just be patient and let it finish. Grab a coffee or Adult beverage of your choice.

I believe i timed it on my system and it was 8 + minutes or so...this could be longer depending on your system.

[melissa01]

ok i did that and it keeps saying error (S) found code 8008005 windows update encountered an unknown error. wow this sucks  i have a another question....i use AVG virus protection...is it any good i have alot of family and friends that use it and love it. but i play world of warcraft and im online alot and just want to protect both of my computers lol

[cruisin702]

ok i did that and it keeps saying error (S) found code 8008005 windows update encountered an unknown error.

If you have a 3rd party firewall you may have to turn it off

[Allan]

Did you click on the links in my post above?

[melissa01]

ok so i need to get a windows disk and reboot it from that and repair im soo lost lol i think i just want to get a new computer lol