Itunes and Iphone Trouble

[raujla]

Everytime I plug my iphone into my computer to sync with iTunes, it shuts iTunes down. Just got it back from geek squad...they couldn't fix it. They ran a diagnostic and found nothing. Upgraded my 1 gb to 2.5 gb...didn't fix the problem. Itunes works fine until I plug in the phone....it had the same reaction even with other iPhones plugged in and used other usb cords.

Does anyone have any suggestions for what I should do next, or if I could try something else?

Thanks,
Rachel

[evilfantasy]

Try reinstalling or updating iTunes. Also try different a USB port and don't use a hub.

[raujla]

I have uninstalled and reinstalled itunes several times, I've tried different ports and usb cables.

I'm not sure I understand what you mean by don't use a hub, but if someone can tell me i'll try it!

[Allan]

You might also want to post your question on the Apple support forum. It's possible someone there has had the same problem.

[macabdul]

A USB hub is a device that allows many USB devices to be connected to a single USB port on a host computer or another hub.

Basically, don't connect your iPhone to anything else but plug it straight into your computer is what was meant.

Good luck.