I am having problems with getting an internet browser to work on my desktop (writing this from my laptop). It is a Dell using Wondows XP. I was running IE8 and now when I try to open it, it says it is connecting, but the screen is white and nothing ever comes up now. I tried downloading Firefox to my laptop, putting the install file on a flash drive, and putting it on my desktop. I installed it and it won't even open when I double click on the icon. I go to the task manager and Firefox isn't listed as something that is running, it isn't listed at all. Some things worth noting:
- I ran Malware Bytes and one item came up in the search and I deleted it - no help.
- I use Webroot for virus protection - I did a sweep and nothing came up.
- I know I have internet, because IM clients function.
- I added some DWORDS to my registry per advice on a google search that did not work. I have since did a system resore to 2 days ago, so those DWORDS are now gone.
- I tried running without add-ons per another suggestion I found, it did not work.
- I tried asking the computer nicely to work properly, that did not work either, go figure.
If anyone can please help me, I would be beyond grateful. Thanks ahead of time.
