Fed & merlin_2
Thanks to both of you for your help with my scanner problems once again:)
However, I tried all that you suggested and it just won't come to the aid of the party, so have invested in a u-beaut all-in-one HP 2355 scanner.
I've had no problems installing it and it's working like a dream, so I do think my older scanner had had its day.
We tried my old one again on the Dell computer and it worked 4 times then gave up the ghost.
Anyway, you tried your very best to help and I'm very grateful to you, so thank you again:)
judy