bizarre connection issues...

[midnightfire]

lately, i haven't been able to connect to the steam store. i'm able to play games online through steam, have them update, and even download/install games that i own through steam. i've also updated steam to the latest build. i'm also not able to connect to the interwebs through internet explorer, but i can use firefox just fine. i can download things and post on forums, etc. then just a minute ago, i downloaded and installed google earth, but i get 3 errors when i start it:

error 1: We were unable to connect to the Google Earth servers to activate your account.
then it tells me it can connect to the help page to try and resolve the issue, but theres nothing on the page.

error 2: Google Earth could not contact http://kh.google.com:80/. Please check your network connection and try again in 15 minutes.
that message gives me another link to a support page, which shows the same result as the first error.

error 3: Google Earth could not establish a new session with the EarthServer.
it goes on to say it will only display data from cache and will notify me if it connects.

i've determined that all of these issues are caused by some weird network problem. not sure what it could be, as i can play online games and download things and stuff. any insight would be terrific. i'll provide more info if needed. thanks in advance.

edit: all these programs are allowed through windows firewall.
edit 2: itunes can't connect to the store/genius/what have you, either. forgot that one lol.

[midnightfire]

kay, almost 24 hours and no replies, so this is a bamp and i think i may have figured out the issue, but am confused still. it seems i don't have an external ip address, as shown in the screencap. what could have caused this? how can i fix it? thanks in advance.

[recovering disk space - old attachment deleted by admin]

[Salmon Trout]

bamp? What language is that?

[Sid]

bamp? What language is that?

4chan?

[Salmon Trout]

Let nobody say that "bamping" doesn't get results...

[Sid]

i've determined that all of these issues are caused by some weird network problem. not sure what it could be, as i can play online games and download things and stuff. any insight would be terrific. i'll provide more info if needed. thanks in advance.

When did you last run a virus/malware scan?

[midnightfire]

yes, bamp is 4chanese. and i did a full virus scan about a week ago along with a fully spyware/adware scan.

[Salmon Trout]

yes, bamp is 4chanese

Could you please try to use ordinary English in future?

[midnightfire]

Commencing shutdown of multilingual processing procedures. Anyway, did a quick scan of my system with Avast!, and it found nothing. Moved on to a full system scan, will post results when finished, which may be quite a while.

[midnightfire]

kay just finished the full scan and restart of my system, with one piece of malware found on my external hdd. had avast move it to the chest, restarted the system, and still no external i.p.

any ideas, chaps?

[Ryder17z]

Does windows show a message about "limited access" or any other issue/warning regarding networking ?

Have you done a "simple data packet loss" check?

^ To check that: Click Start->Run and type "cmd" without the quotes (the " -'s) and press enter, after that type "ping google.com", also without the quotes
If you would like to do a bigger test, you could use "ping google.com -n 10" to test 10 times instead of the usual 4, also in cmd

[midnightfire]

Windows hasn't given me any errors related to networking, and ill try the packet loss test when i get home.

[midnightfire]

okay, just did the ping test, with no packet loss.

[yogesh_230]

what is exact

[midnightfire]

Exact packet loss? Well that would be 0%. If you need all the text from the ping test I can post it later, because I'm at work right now.