BSoD interpretation

[wolfgang2080]

Hello guys!
My friend has a big problem with his laptop, he encountered a BSoD issue, the bluescreen flashed these details: IRQL_NO_LESS_OR_EQUAL, together with this is a tech info: ***STOP 0X0000000A (0XFF1711F1,0X00000002,0X0000000,0X804D9B64. Actually, I already visited the BSoD section of the computer hope, but then I only understand few explanations. What we need now is the interpretation of the details above. We hope you can help us guys. Thank you so much! More power to the gurus and experts of this valuable site!

[ale52]

Need...more...info...gasp 

Operating system / antivirus & antispyware protection / service packs installed / when did it start happening / did it ever work right / installed any new software?

Alan <>< 

[wolfgang2080]

actually, some other details says like this: hardware or software problem. but i don't really know what specific hardware or software. that is why i'm asking if what is the interpretation of the error message. my friend is using win xp service pack 3. thanks allan for asking some of this details. it may really help... thanks again we hope guys you can make it. 

[BC_Programmer]

There is no "interpretation". The only thing one could gather from that is that there is probably something wrong with a driver of some sort, but it could just as easily be a issue with hardware. No way to tell, at least not without some more information.

[Broni]

If the computer is bootable...

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.