Nasty trojan(s) redirecting, came from facebook, followed evilfantasy's steps

[mongerlane]

Here is the otllog . thanks

OTL logfile created on: 20/07/2010 21:26:41 - Run 1
OTL by OldTimer - Version 3.2.9.1     Folder = C:\Users\Joyce\Downloads
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18928)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy
 
3.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 39.00% Memory free
6.00 Gb Paging File | 4.00 Gb Available in Paging File | 69.00% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files
Drive C: | 222.88 Gb Total Space | 129.24 Gb Free Space | 57.98% Space Free | Partition Type: NTFS
Drive D: | 9.00 Gb Total Space | 1.21 Gb Free Space | 13.43% Space Free | Partition Type: NTFS
E: Drive not present or media not loaded
Drive F: | 1021.00 Mb Total Space | 1018.75 Mb Free Space | 99.78% Space Free | Partition Type: FAT32
Drive G: | 386.02 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS
Drive H: | 389.15 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS
Drive I: | 389.09 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: CDFS
 
Computer Name: JOYCE-PC
Current User Name: Joyce
Logged in as Administrator.
 
Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard
 
========== Custom Scans ==========
 
 
 
< MD5 for: RDPENCDD.SYS  >
[2008/01/21 03:24:50 | 000,006,144 | ---- | M] (Microsoft Corporation) MD5=9D91FE5286F748862ECFFA05F8A0710C -- C:\Windows\System32\drivers\rdpencdd.sys
< End of report >

[mongerlane]

Please check my last couple of posts because i was out of sync with you, and posted a reply whilst you were posting instructions. Thanks

[Dr Jay]

Ok. No biggie.

If there are no more issues, then it is time to clean up.

To manually create a new Restore Point

• Go to Control Panel and select System and Maintenance
  
• Select System
  
• On the left select Advance System Settings and accept the warning if you get one
  
• Select System Protection Tab
  
• Select Create at the bottom
  
• Type in a name i.e. Clean
• Select Create

Now we can purge the infected ones

• Go back to the System and Maintenance page
  
• Select Performance Information and Tools
  
• On the left select Open Disk Cleanup
  
• Select Files from all users and accept the warning if you get one
  
• In the drop down box select your main drive i.e. C
• For a few moments the system will make some calculations
• Select the More Options tab
  
• In the System Restore and Shadow Backups select Clean up
  
• Select Delete on the pop up
  
• Select OK
• Select Delete

You are now done

To remove all of the tools we used and the files and folders they created, please do the following:
Please download OTC.exe by OldTimer:

• Save it to your Desktop.
  
• Double click OTC.exe.
  
• Click the CleanUp! button.
  
• If you are prompted to Reboot during the cleanup, select Yes.
  
• The tool will delete itself once it finishes.

Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

==

Please download TFC by OldTimer to your desktop

• Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  
• It will close all programs when run, so make sure you have saved all your work before you begin.
  
• Click the Start
  button to begin the process. Depending on how often you clean temp
  files, execution time should be anywhere from a few seconds to a minute
  or two. Let it run uninterrupted to completion.
  
• Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

==

Download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

[mongerlane]

Hi, I cant download OTC    so await further instructions.
 403 Forbidden
Access to this resource on the server is denied! Powered By LiteSpeed Web Server
LiteSpeed Technologies is not responsible for administration and contents of this web site!

I tried various links from a google search and used another computer in case it was being blocked , but no joy.

Is the file that there was an error in trying to clean a problem? shown as a sys file in ESET, but there was a dll of the same name in the same location.

This one
C:\Windows\winsxs\x86_microsoft-windows-t..llaboration-drivers_31bf3856ad364e35_6.0.6001.18000_none_06cf4b56d5c130dc\RDPENCDD.sys   Win32/Olmarik.ZC trojan (error while cleaning)   00000000000000000000000000000000   

or do i not need to worry about it? Thanks

[Dr Jay]

It must have been a false positive, because the code was fine.

Skip OTC and TFC, and just delete all the tools we worked with.

To uninstall ComboFix

• Click the Start button. Click Run. For Vista: type in Run in the Start search, and click on Run in the results pane.
  
• In the field, type in ComboFix /uninstall

(Note: Make sure there's a space between the word ComboFix and the forward-slash.)

• Then, press Enter, or click OK.
• This will uninstall ComboFix, delete its folders and files, hides System files and folders, and resets System Restore.

[mongerlane]

Ok that's me uninstalled everything and I have rebooted the computer. Thanks. What next?

[Dr Jay]

Security Check

[mongerlane]

Sorry, what exactly do you mean by security check. I am planning to install all the recommended software when we are finished.
Thanks

[mongerlane]

Oops, it was a step in your previous post. Here is the log.  i had to disable ad-aware to run it as it said it was a trojan.  Thanks

 Results of screen317's Security Check version 0.99.4 
 Windows Vista Service Pack 2 (UAC is disabled!)
 Internet Explorer 8 
``````````````````````````````
Antivirus/Firewall Check:
 Windows Firewall Enabled! 
 AVG Free 9.0   
 Antivirus up to date! 
```````````````````````````````
Anti-malware/Other Utilities Check:
 Ad-Aware
 Malwarebytes' Anti-Malware   
 CCleaner     
 Java(TM) 6 Update 20 
 Java(TM) 6 Update 6 
 HP JavaCard for HP ProtectTools
 Out of date Java installed!
 Adobe Flash Player 10.1.53.64 
 Mozilla Firefox (3.6.7)
````````````````````````````````
Process Check: 
objlist.exe by Laurent
 Ad-Aware AAWService.exe is disabled!
 Ad-Aware AAWTray.exe is disabled!
 AVG avgrsx.exe
 AVG avgemc.exe
````````````````````````````````
DNS Vulnerability Check:
 GREAT! (Not vulnerable to DNS cache poisoning)

``````````End of Log````````````

[Dr Jay]

Java Update!

Please download the newest version of Java from Java.com.

Before installing: it is important to remove older versions of Java since it does not do so automatically and old versions still leave you vulnerable.
Go to the Control Panel and enter Add or Remove Programs (Programs and Features in Vista/7).
Search in the list for all previous installed versions of Java. (J2SE Runtime Environment). Please uninstall/remove each of them.

Once old versions are gone, please install the newest version.



Please read the following information that I have provided, which will help you prevent malicious software in the future. Please keep in mind, malware is a continuous danger on the Internet. It is highly important to stay safe while browsing, to prevent re-infection.

Software recommendations

Firewall

• Tallemu Online Armor: the free version is just as good as the premium. I have linked you to the free version.
  
• Comodo Firewall: the free version is just as good as the premium. I have linked you to the free version. The optional security suite enhances the firewall by 40% increase. If you would like to install the suite that includes antivirus, then remove your old antivirus first.
  
• PC Tools Firewall Plus: free and excellent firewall.

AntiSpyware

• SpywareBlaster
  SpywareBlaster is a program that prevents spyware from installing on your computer. A tutorial on using SpywareBlaster may be found here.
  
• Spybot - Search & Destroy.
  Spybot - Search & Destroy is a spyware and adware removal program. It also has realtime protection, TeaTimer to help safeguard your computer against spyware. (The link for Spybot - Search & Destroy contains a tutorial that will help you download, install, and begin using Spybot).
  

NOTE: Please keep ALL of these programs up-to-date and run them whenever you suspect a problem to prevent malware problems.

Resident Protection help
A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall, and scanning anti-spyware program at a time. Passive protectors such as SpywareBlaster can be run with any of them.

Securing your computer

• Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft.  To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  
• hpHosts file replaces your current HOSTS file with one containing well known ad sites and other bad sites. This prevents your computer from connecting to those sites by redirecting them to 127.0.0.1, which is your local computer's loopback address, meaning it will be difficult to infect your computer in the future.
  

Please consider using an alternate browser
Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScript, can make it even more secure. Opera is another good option.

If you are interested:

• Firefox may be downloaded from here: http://www.getfirefox.com
  
• Opera is available here: http://www.opera.com/download/
  

See this page for more info about malware and prevention.

[mongerlane]

Hi,I removed old java and updated, but the security check still showed a java problem. I updated the hp software as it seems attached to this. log still shows a problem, not sure what to do. i never use any of the hp stuff, but some of it probably auto installs. what should i do? Thanks.

 Results of screen317's Security Check version 0.99.4 
 Windows Vista Service Pack 2 (UAC is disabled!)
 Internet Explorer 8 
``````````````````````````````
Antivirus/Firewall Check:
 Windows Firewall Enabled! 
 AVG Free 9.0   
 Antivirus up to date! 
```````````````````````````````
Anti-malware/Other Utilities Check:
 Ad-Aware
 Malwarebytes' Anti-Malware   
 CCleaner     
 Java(TM) 6 Update 21 
 HP JavaCard for HP ProtectTools
 Out of date Java installed!
 Adobe Flash Player 10.1.53.64 
 Mozilla Firefox (3.6.7)
````````````````````````````````
Process Check: 
objlist.exe by Laurent
 Ad-Aware AAWService.exe is disabled!
 Ad-Aware AAWTray.exe is disabled!
 AVG avgtray.exe
 AVG avgrsx.exe
 AVG avgemc.exe
````````````````````````````````
DNS Vulnerability Check:
 GREAT! (Not vulnerable to DNS cache poisoning)

``````````End of Log````````````

[Dr Jay]

Try to uninstall old Java software.

[mongerlane]

I cant find any other java software, I searched the computer for Java and only  found the following.
Programs: Java (vers 6.0.210.6)
Files jre-6u21-windows-i586-iftw-rv



it seems that it is related to HP protect tools. I tried to uninstall this, but it would not go.

-------------------------
This application cannot be removed. The following applications must be removed first

Bios protection for HP protect tools

File sanitizer for hp protect tools uninstall string
--------------------------

Im just a bit scared to remove these, although i dont use this program

Sorry I know this be getting a bit off subject, but just want to be sure all is ok. Thanks

[Dr Jay]

Should be fine. As long as you have the newest Java, and don't see the old one, everything is good.

[mongerlane]

Dragonmaster Jay,

Your help has been fantastic and is very much appreciated. Spending your own time to help strangers is very noble, and I salute you. I will follow your advice regarding security software, so will hopefully be ok from now.

As always thanks.
Best wishes, Neil.