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Author Topic: programs close for no reason. :S :( Need help!  (Read 11922 times)

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Dr Jay

  • Malware Removal Specialist


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  • OS: Windows 10
Re: programs close for no reason. :S :( Need help!
« Reply #15 on: August 04, 2010, 01:06:16 PM »
ESET Online Scan

Please run a free online scan with the ESET Online Scanner
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • When asked, allow the ActiveX control to install
  • Click Start
  • Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  • Click Scan (This scan can take several hours, so please be patient)
  • Once the scan is completed, you may close the window
  • Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic
~Dr Jay

nomputer coob

    Topic Starter


    Rookie
    Re: programs close for no reason. :S :( Need help!
    « Reply #16 on: August 08, 2010, 08:37:01 PM »
    ESETSmartInstaller@High as CAB hook log:
    OnlineScanner.ocx - registred OK
    # version=7
    # iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
    # OnlineScanner.ocx=1.0.0.6211
    # api_version=3.0.2
    # EOSSerial=4cc7483854806345a03a64acb250f7bd
    # end=finished
    # remove_checked=true
    # archives_checked=false
    # unwanted_checked=true
    # unsafe_checked=false
    # antistealth_checked=true
    # utc_time=2010-08-07 02:38:48
    # local_time=2010-08-07 08:08:48 (+0530, India Standard Time)
    # country="United States"
    # lang=1033
    # osver=5.1.2600 NT Service Pack 3
    # compatibility_mode=512 16777215 100 0 795555 795555 0 0
    # compatibility_mode=1280 16777175 100 0 20360950 20360950 0 0
    # compatibility_mode=8192 67108863 100 0 94219 94219 0 0
    # scanned=75585
    # found=0
    # cleaned=0
    # scan_time=16627

    Dr Jay

    • Malware Removal Specialist


    • Specialist
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    • Thanked: 119
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    • OS: Windows 10
    Re: programs close for no reason. :S :( Need help!
    « Reply #17 on: August 09, 2010, 11:19:10 PM »
    Any more signs of infection?
    ~Dr Jay

    nomputer coob

      Topic Starter


      Rookie
      Re: programs close for no reason. :S :( Need help!
      « Reply #18 on: August 11, 2010, 02:54:42 AM »
      signs?
      if you mean the programs not closing thing?
      its gone. :D
      but a folder named recycler sometimes appears in drive F. :S
      its not there today, maybe its gone as well. :)
      i delete the folder whenever i see it.

      Dr Jay

      • Malware Removal Specialist


      • Specialist
      • Moderator emeritus
      • Thanked: 119
      • Experience: Guru
      • OS: Windows 10
      Re: programs close for no reason. :S :( Need help!
      « Reply #19 on: August 11, 2010, 01:38:29 PM »
      That folder is the Recycle Bin on that drive. It should be hidden, correct?

      Clean up System Restore

      Now, to get you off to a clean start, we will be creating a new Restore Point, then clearing the old ones to make sure you do not get reinfected, in case you need to "restore back."
      • Select Start > All Programs > Accessories > System tools > System Restore.
      • On the dialogue box that appears select Create a Restore Point
      • Click NEXT
      • Enter a name e.g. Clean
      • Click CREATE
      You now have a clean restore point, to get rid of the bad ones:
      • Select Start > All Programs > Accessories > System tools > Disk Cleanup.
      • In the Drop down box that appears select your main drive e.g. C
      • Click OK
      • The System will do some calculation and the display a dialogue box with TABS
      • Select the More Options Tab.
      • At the bottom will be a system restore box with a CLEANUP button click this
      • Accept the Warning and select OK again, the program will close and you are done
      Run OTC to remove our tools

      To remove all of the tools we used and the files and folders they created, please do the following:
      Please download OTC.exe by OldTimer:
      • Save it to your Desktop.
      • Double click OTC.exe.
      • Click the CleanUp! button.
      • If you are prompted to Reboot during the cleanup, select Yes.
      • The tool will delete itself once it finishes.
      Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

      Purge old temporary files

      Please download TFC by OldTimer to your desktop
      • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
      • It will close all programs when run, so make sure you have saved all your work before you begin.
      • Click the Start
        button to begin the process. Depending on how often you clean temp
        files, execution time should be anywhere from a few seconds to a minute
        or two. Let it run uninterrupted to completion.
      • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.
      Security Check

      Please download Security Check by screen317 from SpywareInfoforum.org or Changelog.fr.
      • Save it to your Desktop.
      • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
      • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
      Tell me in your next reply, if you have completed these tasks:
      • Cleaned System Restore
      • Ran OTC
      • Ran TFC
      • Ran Security Check
      Also, let me know how your computer is running, and don't forget to post the contents of the Security Check log.
      ~Dr Jay