Windows 2000 crash AFTER autoupdate from MS.

[Umpireboss]

Yesterday we accepted an auto update from MS. After the update our desktop pc running on Windows 2000 crashed and burned. We spent almost 6 hours on the phone with a MS tech yet were not able to resolve the issue.  We tried to re-install the W2000 OS, but it would not work.  Kept getting a 'cant find file' error code (NT5.cat). Needless to say, it's very frustrating.  Has anyone else run into this problem? Found a solution? Please send HELP!!

[Raptor]

or the full oem..

Is there such a thing as a half OEM then? Or even a quarter of an OEM? I'd love to see it. Do you cut the disk in half or do they only copy half of the software onto the disk?

See the following article for information on how to reformat and reinstall: How to erase my hard disk drive and start over

[merlin_2]

Is there such a thing as a half OEM then? Or even a quarter of an OEM? I'd love to see it. Do you cut the disk in half or do they only copy half of the software onto the disk raptor.
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Yes they do! Its called a recovery cd...
......

[Raptor]

That certainly is creative thinking! And a quarter of an OEM must be a boot diskette...

Someone's fantasy has run amok..

[merlin_2]

bavk to the posters : QUESTION........what win2k disk have you got......boot pc to safe mode.....hold down the f8 on boot.....goto the the control panel/add/remove....and uninstall windows quick fix updates....and re-boot........but disconnect from the net.....now the hassle or re-installing winupdates.....you could slipsteam them.....or ask mSoft for the spi/2 disks...

[Mac]

Yesterday we accepted an auto update from MS. After the update our desktop pc running on Windows 2000 crashed and burned. We spent almost 6 hours on the phone with a MS tech yet were not able to resolve the issue.  We tried to re-install the W2000 OS, but it would not work.  Kept getting a 'cant find file' error code (NT5.cat). Needless to say, it's very frustrating.  Has anyone else run into this problem? Found a solution? Please send HELP!!

Is your 2000 CD clean?

"You can wash them in luke-warm water with two drops of mild soap solution mixed in and a soft sponge, then gently dry with a clean linen cloth. Doing this simple task very often solves the problem of read errors from the CD and ensures a smooth install."

You should take a look at the CD and see if NT5.CAT shows as NT5.CA_

Does the CD have service pack 4?

[Umpireboss]

yes the cd says nt5.ca_

[merlin_2]

Does it boot to safe mode....?