Salmon Trout, you mean this part?:Do downloads of electronic books or music from a website,or the purchase of ring tones and screen savers for mobile
phones fall within the cancellation exceptions referred
to above?
3.39 We consider that these examples are likely to constitute services,
rather than goods as the consumer does not receive physical goods.
The right to cancel are therefore those that apply to services.
That's the world now a days for some.
I did eventually contact Germany HQ for the NERO software and they are considering a refund to me or I might even go with NERO SmartSense Essentials that we have on another computer we use a lot for photo work. And that's fair of them.
