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Author Topic: Infected laptop  (Read 6840 times)

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Seer98

    Topic Starter


    Greenhorn
    Infected laptop
    « on: September 11, 2010, 11:21:07 AM »
    Hey guys,

    My lady's laptop had been acting funny so I told her I'd take a look at it. Turns out she's got multiple viruses that Hirens/AVG have so far been unable to fix (Though granted I'm not an expert with all of the programs in Hirens).

    As to details of it, it will hijack email and send spam, and seems to run when an internet browser is opened.

    Logs:
    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 09/10/2010 at 03:23 PM

    Application Version : 4.42.1000

    Core Rules Database Version : 5486
    Trace Rules Database Version: 3298

    Scan type       : Complete Scan
    Total Scan Time : 02:56:43

    Memory items scanned      : 726
    Memory threats detected   : 0
    Registry items scanned    : 9381
    Registry threats detected : 0
    File items scanned        : 164450
    File threats detected     : 2

    Adware.Tracking Cookie
       C:\Users\Whitney\AppData\Roaming\Microsoft\Windows\Cookies\whitney@atdmt[2].txt

    Adware.Unknown Origin
       C:\PROGRAM FILES\HEWLETT-PACKARD\HP ADVISOR\COMPSHOP\TEMPLATES\AD.HTML




    Malwarebytes' Anti-Malware 1.46
    www.malwarebytes.org

    Database version: 4052

    Windows 6.0.6002 Service Pack 2
    Internet Explorer 8.0.6001.18943

    9/11/2010 1:52:33 AM
    mbam-log-2010-09-11 (01-52-33).txt

    Scan type: Full scan (C:\|D:\|)
    Objects scanned: 288267
    Time elapsed: 2 hour(s), 8 minute(s), 49 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 1
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    C:\ProgramData\407057728 (Rogue.WindowsSmartSecurity) -> No action taken.

    Files Infected:
    (No malicious items detected)





    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 10:32:59 AM, on 9/11/2010
    Platform: Windows Vista SP2 (WinNT 6.00.1906)
    MSIE: Internet Explorer v8.00 (8.00.6001.18943)
    Boot mode: Normal

    Running processes:
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Windows\System32\hkcmd.exe
    C:\Windows\System32\igfxpers.exe
    C:\Windows\system32\igfxsrvc.exe
    C:\Program Files\Hp\QuickPlay\QPService.exe
    C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
    C:\Program Files\Common Files\AOL\1182913076\ee\aolsoftware.exe
    C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    C:\Program Files\AVG\AVG9\avgtray.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Pando Networks\Media Booster\PMB.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Windows\system32\wbem\unsecapp.exe
    C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqgpc01.exe
    C:\Program Files\Hewlett-Packard\HP Advisor\SSDK04.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\iTunes\iTunes.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
    C:\Program Files\Common Files\Apple\Apple Application Support\distnoted.exe
    C:\Windows\System32\mobsync.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
    C:\Program Files\Trend Micro\HiJackThis\sniper.exe.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
    O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
    O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
    O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1182913076\ee\AOLSoftware.exe
    O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
    O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSRMon.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
    O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
    O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRun
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [Pando Media Booster] C:\Program Files\Pando Networks\Media Booster\PMB.exe
    O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\Hewlett-Packard\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
    O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Basic) - https://www.corestaff.com/application/ScriptX.cab
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
    O16 - DPF: {226ACC34-3194-40E2-9AE8-834FCFE9E80D} (CPlayFirstmsiControl Object) - http://aolsvc.aol.com/onlinegames/free-trial-mystery-of-shark-island/MysteryOfSharkIslandWeb.1.0.0.8.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
    O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
    O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqnbk/downloads/sysinfo.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/VistaMSNPUplden-us.cab
    O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/FacebookPhotoUploader3.cab
    O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-US/a-UNO1/GAME_UNO1.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
    O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
    O16 - DPF: {8C63DABA-CBA8-4B5D-A0F7-AE00F2920929} (Bridge Installer) - http://cdn2.zone.msn.com/Bingame/BRDG/dataFiles/heartbeat.cab
    O16 - DPF: {8FA2192F-B95D-40E3-898F-8D7ABB8E00D0} (SpinTop Games Launcher) - http://aolsvc.aol.com/onlinegames/free-trial-mystery-pi-the-lottery-ticket/SpinTopGamesLauncher.cab
    O16 - DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader2.cab
    O16 - DPF: {A3256902-51FA-45A0-8A97-FC1143C169D9} (Diagnostics ActiveX WebControl) - http://support.microsoft.com/mats/DiagWebControl.cab
    O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
    O16 - DPF: {DA758BB1-5F89-4465-975F-8D7179A4BCF3} (WheelofFortune Object) - http://messenger.zone.msn.com/binary/WoF.cab57176.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/VistaMSNPUplden-us.cab
    O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
    O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
    O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
    O23 - Service: Com4Qlb - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4Qlb.exe
    O23 - Service: CVGWULIWOJ - Unknown owner - C:\Users\Whitney\AppData\Local\Temp\CVGWULIWOJ.exe (file missing)
    O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
    O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
    O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
    O23 - Service: SupportSoft Listener Service (sprtlisten) - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
    O23 - Service: stllssvr - Unknown owner - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe (file missing)
    O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
    O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

    --
    End of file - 13503 bytes

    Let me know what, if any, other information you need and I'll get it posted. Thanks!

    evilfantasy

    • Malware Removal Specialist
    • Moderator


    • Genius
    • Calm like a bomb
    • Thanked: 493
    • Experience: Experienced
    • OS: Windows 11
    Re: Infected laptop
    « Reply #1 on: September 12, 2010, 01:24:16 PM »
    Quote
    Folders Infected:
    C:\ProgramData\407057728 (Rogue.WindowsSmartSecurity) -> No action taken.

    Did you let Malwarebytes fix this after copying the log? If not then please update and run it again letting MBAM fix/remove that file.

    ----------

    You have Viewpoint installed.

    Viewpoint Media Player/Manager/Toolbar is considered as Foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad".

    More information:

    * ViewMgr.exe - Useless
    * Viewpoint to Plunge Into Adware

    It is suggested to remove the program now. Go to Start > Control Panel > Add/Remove Programs - (Vista & Win7 is Programs and Features) and remove the following programs if present.

    * Viewpoint
    * Viewpoint Manager
    * Viewpoint Media Player
    * Viewpoint Toolbar
    * Viewpoint Experience Technology

    ----------

    Right click HijackThis and choose Run as Administrator

    Next select Do a system scan only

    Place a check mark next to the following entries: (if there)

    • R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5555
    • O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    .
    Important: Close all open windows except for HijackThis and then click Fix checked.

    Once completed, exit HijackThis.

    ----------

    Go to Start > Run and type Notepad.exe then click OK.

    Copy and paste the following text within the code box into the new Notepad file.

    Code: [Select]
    @ECHO OFF
    sc stop "CVGWULIWOJ"
    sc delete "CVGWULIWOJ"
    exit

    In Notepad select File and Save as
    Choose the Save to location to be the Desktop and for the File name: type in fixme.bat making sure that the Save as type field says All files.

    Next double click fixservice.bat to run it.
    A black box should open and close after a short time, this is normal.
    Do not continue until the black box has closed
    Delete fixservice.bat from the Desktop.

    ----------

    If you already have ComboFix be sure to delete it and download a new copy.

    Download ComboFix© by sUBs from one of the below links. Be sure to save it to the Desktop.

    Link #1
    Link #2

    **Note:  It is important that it is saved directly to your Desktop

    Close any open Web browsers. (Firefox, Internet Explorer, etc) before starting ComboFix.

    Temporarily disable your antivirus and any antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.
     
    Double click combofix.exe & follow the prompts.

    When finished ComboFix will produce a log for you.
    Post the ComboFix log in your next reply.

    Important: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.

    Remember to re-enable your antivirus and antispyware protection when ComboFix is complete.

    If you have problems with ComboFix usage, see How to use ComboFix

    Seer98

      Topic Starter


      Greenhorn
      Re: Infected laptop
      « Reply #2 on: September 12, 2010, 03:43:34 PM »
      Aye on Malware, I had it clean all of the files that got flagged. Removed Viewpoint, and deleted both 'R1' and 'O2' with HijackThis.  Notepad ran fine, then followed with ComboFix. Here's the log it generated.

      (Quick note, after running CF I couldn't open my internet explorer. I kept getting a message that the registry key was marked for deletion. I restarted the laptop and it opened fine. Not sure if that was expected or not but thought I'd at least mention it.)


      ComboFix 10-09-12.01 - Whitney 09/12/2010  14:32:48.2.2 - x86
      Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.2037.921 [GMT -7:00]
      Running from: c:\users\Whitney\Desktop\ComboFix.exe
      SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
      SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
      .

      (((((((((((((((((((((((((   Files Created from 2010-08-12 to 2010-09-12  )))))))))))))))))))))))))))))))
      .

      2010-09-12 21:45 . 2010-09-12 21:45   --------   d-----w-   c:\users\Public\AppData\Local\temp
      2010-09-12 21:45 . 2010-09-12 21:45   --------   d-----w-   c:\users\Default\AppData\Local\temp
      2010-09-11 17:20 . 2010-09-11 17:20   388096   ----a-r-   c:\users\Whitney\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
      2010-09-11 17:20 . 2010-09-11 17:20   --------   d-----w-   c:\program files\Trend Micro
      2010-09-10 18:58 . 2010-09-10 18:58   63488   ----a-w-   c:\users\Whitney\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10006.dll
      2010-09-10 18:58 . 2010-09-10 18:58   52224   ----a-w-   c:\users\Whitney\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
      2010-09-10 18:58 . 2010-09-10 18:58   117760   ----a-w-   c:\users\Whitney\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
      2010-09-10 18:58 . 2010-09-10 18:58   --------   d-----w-   c:\users\Whitney\AppData\Roaming\SUPERAntiSpyware.com
      2010-09-10 18:58 . 2010-09-10 18:58   --------   d-----w-   c:\programdata\SUPERAntiSpyware.com
      2010-09-10 18:58 . 2010-09-10 18:58   --------   d-----w-   c:\program files\SUPERAntiSpyware
      2010-09-10 18:27 . 2010-09-10 18:27   56   ---ha-w-   c:\windows\system32\ezsidmv.dat
      2010-09-09 03:13 . 2010-09-09 03:14   --------   d-----w-   c:\programdata\PrevxCSI
      2010-09-07 17:06 . 2010-09-07 17:06   314880   ----a-w-   c:\programdata\comsnap32.dll
      2010-09-06 23:00 . 2010-09-06 22:59   53632   ----a-w-   c:\users\Whitney\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
      2010-09-06 22:59 . 2010-09-06 22:59   --------   d-----w-   c:\programdata\Electronic Arts
      2010-09-06 22:58 . 2010-09-06 22:59   53632   ----a-w-   c:\users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
      2010-09-06 22:58 . 2010-09-06 23:00   --------   d-----w-   c:\program files\Common Files\Adobe AIR
      2010-09-06 22:56 . 2010-09-06 22:56   --------   d-----w-   c:\program files\Electronic Arts
      2010-09-06 22:45 . 2010-09-06 22:45   1180   ----a-w-   c:\windows\system32\ealregsnapshot1.reg
      2010-09-06 22:04 . 2010-09-06 22:04   --------   d-----w-   c:\program files\EA Games
      2010-09-06 18:04 . 2010-09-06 18:04   --------   d-----w-   c:\programdata\Media Center Programs
      2010-09-06 17:53 . 2010-09-06 17:53   --------   d-----w-   c:\program files\Codemasters
      2010-09-02 01:29 . 2010-09-02 01:29   --------   d-----w-   c:\program files\iPod
      2010-09-02 01:21 . 2010-09-02 01:21   73000   ----a-w-   c:\programdata\Apple Computer\Installer Cache\iTunes 9.2.1.5\SetupAdmin.exe
      2010-08-29 07:07 . 2010-08-29 07:07   --------   d-----w-   c:\users\Whitney\AppData\Roaming\LolClient
      2010-08-29 04:42 . 2008-07-31 17:41   68616   ----a-w-   c:\windows\system32\XAPOFX1_1.dll
      2010-08-29 04:42 . 2008-07-31 17:40   509448   ----a-w-   c:\windows\system32\XAudio2_2.dll
      2010-08-29 04:42 . 2008-07-12 15:18   467984   ----a-w-   c:\windows\system32\d3dx10_39.dll
      2010-08-29 04:42 . 2008-07-12 15:18   1493528   ----a-w-   c:\windows\system32\D3DCompiler_39.dll
      2010-08-29 04:42 . 2008-07-12 15:18   3851784   ----a-w-   c:\windows\system32\D3DX9_39.dll
      2010-08-29 04:36 . 2010-08-29 04:36   --------   d-----w-   C:\Riot Games
      2010-08-27 07:03 . 2010-08-27 07:31   --------   d-----w-   c:\program files\SWGANH Client
      2010-08-27 06:32 . 2010-08-27 06:32   --------   d-----w-   c:\users\Whitney\AppData\Local\LaunchpadEnhanced
      2010-08-26 08:26 . 2010-08-27 07:05   --------   d-----w-   C:\SWGEmu
      2010-08-26 08:26 . 2010-08-26 08:26   --------   d-----w-   c:\users\Whitney\AppData\Roaming\LPECommon
      2010-08-26 08:25 . 2010-08-26 08:26   --------   d-----w-   c:\program files\Launchpad Enhanced
      2010-08-26 08:24 . 2010-09-06 22:44   --------   d-----w-   c:\users\Whitney\AppData\Local\Downloaded Installations
      2010-08-26 08:12 . 2010-08-27 07:25   --------   d-----w-   c:\program files\StarWarsGalaxies
      2010-08-25 21:27 . 2010-08-25 21:27   --------   d-----w-   c:\program files\Sony
      2010-08-19 07:31 . 2010-08-19 07:31   --------   d-----w-   C:\$AVG
      2010-08-19 07:17 . 2010-09-12 19:41   --------   d-----w-   c:\windows\system32\drivers\Avg
      2010-08-19 07:17 . 2010-08-19 07:17   12536   ----a-w-   c:\windows\system32\avgrsstx.dll
      2010-08-19 07:15 . 2010-08-19 07:15   216400   ----a-w-   c:\windows\system32\drivers\avgldx86.sys
      2010-08-19 07:15 . 2010-08-19 07:15   29584   ----a-w-   c:\windows\system32\drivers\avgmfx86.sys
      2010-08-19 07:14 . 2010-08-19 07:14   --------   d-----w-   c:\program files\AVG
      2010-08-19 07:13 . 2010-09-09 04:29   --------   d-----w-   c:\programdata\avg9
      2010-08-19 06:51 . 2010-08-19 06:51   0   ----a-w-   c:\users\Whitney\AppData\Roaming\FrostWire\.NetworkShare\Incomplete\T-4506256-LimeWireWin4.16.6.exe
      2010-08-19 06:48 . 2010-08-19 17:05   --------   d-----w-   c:\users\Whitney\AppData\Roaming\FrostWire
      2010-08-17 08:43 . 2010-08-17 08:50   --------   d-----w-   c:\program files\Spybot - Search & Destroy
      2010-08-17 08:22 . 2007-11-07 02:15   1140056   ------w-   c:\programdata\HP\Installer\Temp\hpzmsi01.exe
      2010-08-16 17:00 . 2010-08-16 17:00   --------   d-----w-   c:\program files\Common Files\Skype

      .
      ((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
      .
      2010-09-12 21:24 . 2007-06-27 03:02   --------   d-----w-   c:\programdata\Viewpoint
      2010-09-12 19:43 . 2008-02-19 03:31   --------   d-----w-   c:\users\Whitney\AppData\Roaming\Skype
      2010-09-12 19:43 . 2008-02-19 03:33   --------   d-----w-   c:\users\Whitney\AppData\Roaming\skypePM
      2010-09-11 06:11 . 2007-04-19 19:43   --------   d-----w-   c:\program files\Common Files\Java
      2010-09-11 06:11 . 2007-04-19 19:43   --------   d-----w-   c:\program files\Java
      2010-09-10 18:55 . 2008-01-01 01:17   --------   d-----w-   c:\programdata\Spybot - Search & Destroy
      2010-09-08 07:30 . 2009-07-08 07:06   --------   d-----w-   c:\program files\Microsoft Silverlight
      2010-09-06 22:57 . 2007-04-19 18:17   --------   d--h--w-   c:\program files\InstallShield Installation Information
      2010-09-06 18:18 . 2010-01-07 20:20   --------   d-----w-   c:\program files\AGEIA Technologies
      2010-09-06 18:18 . 2010-01-07 20:20   --------   d-----w-   c:\program files\Common Files\Wise Installation Wizard
      2010-09-06 18:06 . 2010-01-07 20:36   107888   ----a-w-   c:\windows\system32\CmdLineExt.dll
      2010-09-02 01:30 . 2010-06-28 03:33   --------   d-----w-   c:\program files\iTunes
      2010-09-02 01:28 . 2007-09-21 02:35   --------   d-----w-   c:\program files\Common Files\Apple
      2010-08-30 02:28 . 2010-08-30 02:28   0   ----a-w-   c:\users\Whitney\AppData\Roaming\E337.tmp
      2010-08-30 02:28 . 2010-08-30 02:28   0   ----a-w-   c:\users\Whitney\AppData\Roaming\E336.tmp
      2010-08-29 04:00 . 2008-12-29 05:09   --------   d-----w-   c:\programdata\PMB Files
      2010-08-22 09:52 . 2010-08-22 09:52   0   ----a-w-   c:\users\Whitney\AppData\Roaming\5022.tmp
      2010-08-21 03:44 . 2010-08-21 03:44   0   ----a-w-   c:\users\Whitney\AppData\Roaming\2043.tmp
      2010-08-21 03:44 . 2010-08-21 03:44   0   ----a-w-   c:\users\Whitney\AppData\Roaming\1F39.tmp
      2010-08-18 15:10 . 2009-01-08 08:57   --------   d-----w-   c:\program files\Malwarebytes' Anti-Malware
      2010-08-16 17:00 . 2008-02-19 03:30   --------   d-----r-   c:\program files\Skype
      2010-08-16 17:00 . 2008-02-19 03:30   --------   d-----w-   c:\programdata\Skype
      2010-08-13 10:03 . 2007-04-19 18:46   --------   d-----w-   c:\programdata\Microsoft Help
      2010-08-13 10:02 . 2006-11-02 11:18   --------   d-----w-   c:\program files\Windows Mail
      2010-08-05 21:04 . 2010-03-22 05:51   765952   ----a-w-   c:\programdata\NexonUS\NGM\NGMDll.dll
      2010-08-05 16:52 . 2007-04-19 18:14   --------   d-----w-   c:\program files\Hewlett-Packard
      2010-07-17 12:00 . 2010-06-28 04:47   423656   ----a-w-   c:\windows\system32\deployJava1.dll
      2010-06-27 20:49 . 2007-09-23 00:31   680   ----a-w-   c:\users\Whitney\AppData\Local\d3d9caps.dat
      2010-06-26 06:05 . 2010-08-12 22:17   916480   ----a-w-   c:\windows\system32\wininet.dll
      2010-06-26 06:02 . 2010-08-12 22:17   71680   ----a-w-   c:\windows\system32\iesetup.dll
      2010-06-26 06:02 . 2010-08-12 22:17   109056   ----a-w-   c:\windows\system32\iesysprep.dll
      2010-06-26 04:25 . 2010-08-12 22:17   133632   ----a-w-   c:\windows\system32\ieUnatt.exe
      2010-06-21 13:37 . 2010-08-12 22:17   2037760   ----a-w-   c:\windows\system32\win32k.sys
      2010-06-18 17:31 . 2010-08-12 22:17   36864   ----a-w-   c:\windows\system32\rtutils.dll
      2010-06-18 15:04 . 2010-08-12 22:17   302080   ----a-w-   c:\windows\system32\drivers\srv.sys
      2010-06-18 15:04 . 2010-08-12 22:17   144896   ----a-w-   c:\windows\system32\drivers\srv2.sys
      2010-06-16 16:04 . 2010-08-12 22:17   905088   ----a-w-   c:\windows\system32\drivers\tcpip.sys
      .

      (((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
      .
      .
      *Note* empty entries & legit default entries are not shown
      REGEDIT4

      [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
      "Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
      "HPAdvisor"="c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2007-03-20 1773568]
      "ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
      "Pando Media Booster"="c:\program files\Pando Networks\Media Booster\PMB.exe" [2010-03-22 2937528]

      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
      "Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-19 1008184]
      "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-01-13 827392]
      "IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-02-26 138008]
      "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-02-26 154392]
      "Persistence"="c:\windows\system32\igfxpers.exe" [2007-02-26 133912]
      "QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2007-03-29 176128]
      "QlbCtrl"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2007-02-13 159744]
      "HostManager"="c:\program files\Common Files\AOL\1182913076\ee\AOLSoftware.exe" [2006-09-26 50736]
      "Symantec PIF AlertEng"="c:\program files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-13 517768]
      "AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-09-04 111936]
      "HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-10-09 75008]
      "hpqSRMon"="c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqSRMon.exe" [2007-08-22 80896]
      "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-19 421888]
      "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
      "hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2007-10-03 480560]
      "AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2010-08-19 2065760]
      "Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2010-04-29 1090952]
      "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-07-21 141608]
      "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-05-14 248552]

      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
      "Launcher"="c:\windows\SMINST\launcher.exe" [2006-11-08 44128]

      c:\users\Whitney\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
      OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]

      c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
      HP Digital Imaging Monitor.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe [2008-3-25 214360]

      [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
      "EnableUIADesktopToggle"= 0 (0x0)

      [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
      @="Service"

      [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
      "DisableMonitoring"=dword:00000001

      [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
      "DisableMonitoring"=dword:00000001

      [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
      "DisableMonitoring"=dword:00000001

      [HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
      "AntiVirusOverride"=dword:00000001

      R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
      R3 AhnRptTfFRegFNT;AhnRptTfFRegFNT;c:\users\Whitney\AppData\Local\Temp\nsb66F5.tmp\TfFRegNt.sys

      R3 CVGWULIWOJ;CVGWULIWOJ;c:\users\Whitney\AppData\Local\Temp\CVGWULIWOJ.exe

      R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
      S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\Drivers\avgldx86.sys [2010-08-19 216400]
      S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2010-02-17 12872]
      S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2010-05-10 67656]
      S2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [2010-08-19 308136]
      S2 sprtlisten;SupportSoft Listener Service;c:\program files\Common Files\supportsoft\bin\sprtlisten.exe [2008-01-08 1213728]


      [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
      HPZ12   REG_MULTI_SZ      Pml Driver HPZ12 Net Driver HPZ12
      hpdevmgmt   REG_MULTI_SZ      hpqcxs08 hpqddsvc
      LocalServiceAndNoImpersonation   REG_MULTI_SZ      FontCache
      .
      Contents of the 'Scheduled Tasks' folder

      2010-08-24 c:\windows\Tasks\HPCeeScheduleForWhitney.job
      - c:\program files\hewlett-packard\sdp\ceement\HPCEE.exe [2007-04-19 21:23]

      2010-09-12 c:\windows\Tasks\User_Feed_Synchronization-{B03C6987-6114-4E67-AC33-138A9BE347B4}.job
      - c:\windows\system32\msfeedssync.exe [2010-08-12 04:24]
      .
      .
      ------- Supplementary Scan -------
      .
      uStart Page = hxxp://www.hotmail.com/
      mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
      uInternet Settings,ProxyOverride = <local>;*.local
      IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
      DPF: {226ACC34-3194-40E2-9AE8-834FCFE9E80D} - hxxp://aolsvc.aol.com/onlinegames/free-trial-mystery-of-shark-island/MysteryOfSharkIslandWeb.1.0.0.8.cab
      DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab
      .

      **************************************************************************

      catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
      Rootkit scan 2010-09-12 14:46
      Windows 6.0.6002 Service Pack 2 NTFS

      scanning hidden processes ... 

      scanning hidden autostart entries ...

      scanning hidden files ... 


      c:\users\Whitney\AppData\Local\Temp\catchme.dll 53248 bytes executable

      scan completed successfully
      hidden files: 1

      **************************************************************************
      .
      --------------------- LOCKED REGISTRY KEYS ---------------------

      [HKEY_USERS\S-1-5-21-141832275-3565902227-3691053196-1000\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
      "??"=hex:3b,17,8f,e3,71,c2,6e,70,b4,80,33,b5,11,0a,d4,4d,48,8d,aa,1e,18,09,21,
         8a,6b,57,89,24,26,5d,93,8e,99,5c,ff,ed,74,b8,da,8f,8d,04,3e,23,96,94,f7,81,\
      "??"=hex:ec,5c,64,33,3e,25,07,8d,a9,be,f0,f5,44,b0,15,dd

      [HKEY_USERS\S-1-5-21-141832275-3565902227-3691053196-1000\Software\SecuROM\License information*]
      "datasecu"=hex:a0,e1,d1,53,4b,89,9f,98,77,58,f3,6d,69,ff,51,57,6b,0a,4d,03,be,
         42,a4,76,1e,bb,80,62,20,c3,3c,ee,30,2a,42,87,c7,7e,e6,6b,a9,7a,f9,70,ed,52,\
      "rkeysecu"=hex:95,15,48,c9,66,df,77,db,9c,3e,96,07,b9,3c,d8,c6

      [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
      @Denied: (A) (Users)
      @Denied: (A) (Everyone)
      @Allowed: (B 1 2 3 4 5) (S-1-5-20)
      "BlindDial"=dword:00000000
      .
      Completion time: 2010-09-12  14:52:55
      ComboFix-quarantined-files.txt  2010-09-12 21:52
      ComboFix2.txt  2010-09-10 17:37

      Pre-Run: 45,583,073,280 bytes free
      Post-Run: 45,608,779,776 bytes free

      - - End Of File - - D7A113FCC84205E008893F651D4BF1C5

      evilfantasy

      • Malware Removal Specialist
      • Moderator


      • Genius
      • Calm like a bomb
      • Thanked: 493
      • Experience: Experienced
      • OS: Windows 11
      Re: Infected laptop
      « Reply #3 on: September 12, 2010, 03:57:58 PM »
      (Quick note, after running CF I couldn't open my internet explorer. I kept getting a message that the registry key was marked for deletion. I restarted the laptop and it opened fine. Not sure if that was expected or not but thought I'd at least mention it.)

      No problem. As long as the process was completed on the next restart.


      Scan Suspicious File(s)

      Please go to VirusTotal.com
      (If more than one file needs scanned they must be done separately and logs posted for each one)

      1. Copy the file path in the below Code box:

      Code: [Select]
      c:\programdata\comsnap32.dll
      2. At the upload site, click once inside the window next to Browse.
      3. Press Ctrl+V on the keyboard (both at the same time) to paste the file path into the window.
      4. Next click Send File
      Your file will possibly be entered into a queue which normally takes less than a minute to clear.
      This will perform a scan across multiple different virus scanning engines.
      Important: Wait for all of the scanning engines to complete.
      5. Copy and then Paste the link to the results in the next reply.

      Important! If you get a page that says 'File has already been analysed' in the results then you will need to click the 'Show last report' button to get new scan results.

      Also see if you can scan this file at VirusTotal and post the link to the results back here.

      Code: [Select]
      c:\users\Whitney\AppData\Roaming\E337.tmp
      ----------

      Please go to Start and copy/paste the following blue text in the search box, then press Enter:

      C:\QooBox\Add-Remove Programs.txt

      A text file should open. Please post the contents of that file in your next reply.

      Seer98

        Topic Starter


        Greenhorn
        Re: Infected laptop
        « Reply #4 on: September 12, 2010, 04:10:06 PM »
        Link for results of comsnap32.dll:
        http://www.virustotal.com/file-scan/report.html?id=f898e4f983b6e124e5c9079fa748edb83675fa1a3390edf0a792135be0019722-1284330475

        ----------

        Tried to scan E337.tmp but VirusTotal wouldn't give me an analysis of it.

        ----------

        QooBox info:

        32 Bit HP CIO Components Installer
        4500_Help
        Activation Assistant for the 2007 Microsoft Office suites
        ActiveCheck component for HP Active Support Library
        Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
        Adobe AIR
        Adobe Flash Player 10 ActiveX
        Adobe Reader 8.1.2
        Adobe Reader 8.1.2 Security Update 1 (KB403742)
        Adobe Shockwave Player
        AOL Uninstaller (Choose which Products to Remove)
        Apple Application Support
        Apple Mobile Device Support
        Apple Software Update
        AudibleManager
        AVG Free 9.0
        Bonjour
        BPD_HPSU
        bpd_scan
        BPDSoftware
        BPDSoftware_Ini
        BufferChm
        Clive Barker's Jericho
        Conexant HD Audio
        CustomerResearchQFolder
        Destination Component
        DeviceDiscovery
        DeviceManagementQFolder
        DocMgr
        DocProc
        DocProcQFolder
        Download Updater (AOL LLC)
        EA Download Manager
        EA Download Manager UI
        ESU for Microsoft Vista
        eSupportQFolder
        Fax
        GPBaseService
        GPBaseService2
        HDAUDIO Soft Data Fax Modem with SmartCP
        HiJackThis
        Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
        Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
        Hoyle Board Games 4
        Hoyle Card Games 4
        HP Active Support Library
        HP Active Support Library 32 bit components
        HP Customer Experience Enhancements
        HP Customer Participation Program 10.0
        HP Doc Viewer
        HP Document Manager 1.0
        HP Easy Setup - Frontend
        HP Help and Support
        HP Imaging Device Functions 10.0
        HP Officejet J4500 Series
        HP Photosmart Essential 2.5
        HP Quick Launch Buttons 6.20 B1
        HP QuickPlay 3.2
        HP Smart Web Printing
        HP Solution Center 13.0
        HP Total Care Advisor
        HP Update
        HP User Guides 0082
        HP Wireless Assistant
        HPAsset component for HP Active Support Library
        HPNetworkAssistant
        HPProductAssistant
        Intel(R) Graphics Media Accelerator Driver
        iTunes
        J4500
        Japanese Fonts Support For Adobe Reader 8
        Java Auto Updater
        Java(TM) 6 Update 2
        Java(TM) 6 Update 21
        Java(TM) 6 Update 5
        Java(TM) 6 Update 7
        Java(TM) SE Runtime Environment 6
        Junk Mail filter update
        Launchpad Enhanced
        League of Legends
        LightScribe  1.4.136.1
        LiveUpdate Notice (Symantec Corporation)
        Malwarebytes' Anti-Malware
        MapleStory
        MarketResearch
        Mercenaries 2: World in Flames(tm)
        Microsoft .NET Framework 3.5 SP1
        Microsoft .NET Framework 4 Client Profile
        Microsoft Application Error Reporting
        Microsoft Choice Guard
        Microsoft Office 2007 Service Pack 2 (SP2)
        Microsoft Office Excel MUI (English) 2007
        Microsoft Office Home and Student 2007
        Microsoft Office OneNote MUI (English) 2007
        Microsoft Office PowerPoint MUI (English) 2007
        Microsoft Office Proof (English) 2007
        Microsoft Office Proof (French) 2007
        Microsoft Office Proof (Spanish) 2007
        Microsoft Office Proofing (English) 2007
        Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
        Microsoft Office Shared MUI (English) 2007
        Microsoft Office Shared Setup Metadata MUI (English) 2007
        Microsoft Office Word MUI (English) 2007
        Microsoft Silverlight
        Microsoft VC9 runtime libraries
        Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
        Microsoft Visual C++ 2005 Redistributable
        MobileMe Control Panel
        MSCU for Microsoft Vista
        MSVCRT
        MSVCSetup
        MSXML 4.0 SP2 (KB927978)
        MSXML 4.0 SP2 (KB936181)
        MSXML 4.0 SP2 (KB941833)
        MSXML 4.0 SP2 (KB954430)
        MSXML 4.0 SP2 (KB973688)
        My HP Games
        NVIDIA PhysX v8.08.18
        OCR Software by I.R.I.S. 10.0
        OGA Notifier 2.0.0048.0
        Pando Media Booster
        ProductContext
        PSSWCORE
        QuickTime
        Qwest Installer
        Qwest QuickAssist Desktop Tools
        Rhapsody Player Engine
        Roxio Activation Module
        Roxio Creator Audio
        Roxio Creator Basic v9
        Roxio Creator Copy
        Roxio Creator Data
        Roxio Creator EasyArchive
        Roxio Creator Tools
        Roxio MyDVD Basic v9
        RTC Client API v1.2
        Safari
        Scan
        Security Update for 2007 Microsoft Office System (KB2277947)
        Security Update for 2007 Microsoft Office System (KB969559)
        Security Update for 2007 Microsoft Office System (KB976321)
        Security Update for 2007 Microsoft Office System (KB982312)
        Security Update for 2007 Microsoft Office System (KB982331)
        Security Update for CAPICOM (KB931906)
        Security Update for Microsoft Office Excel 2007 (KB982308)
        Security Update for Microsoft Office InfoPath 2007 (KB979441)
        Security Update for Microsoft Office PowerPoint 2007 (KB982158)
        Security Update for Microsoft Office system 2007 (972581)
        Security Update for Microsoft Office system 2007 (KB974234)
        Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
        Security Update for Microsoft Office Word 2007 (KB2251419)
        Skype Toolbars
        Skype™ 4.2
        SmartWebPrintingOC
        SolutionCenter
        Spybot - Search & Destroy
        Star Wars Galaxies
        Station Launcher
        Status
        SUPERAntiSpyware
        Synaptics Pointing Device Driver
        Toolbox
        TrayApp
        Update for 2007 Microsoft Office System (KB967642)
        Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
        Update for Microsoft Office 2007 Help for Common Features (KB963673)
        Update for Microsoft Office Excel 2007 Help (KB963678)
        Update for Microsoft Office OneNote 2007 (KB980729)
        Update for Microsoft Office OneNote 2007 Help (KB963670)
        Update for Microsoft Office Powerpoint 2007 Help (KB963669)
        Update for Microsoft Office Script Editor Help (KB963671)
        Update for Microsoft Office Word 2007 Help (KB963665)
        VideoLAN VLC media player 0.8.6f
        VideoToolkit01
        WebReg
        Windows Live Call
        Windows Live Communications Platform
        Windows Live Essentials
        Windows Live Mail
        Windows Live Messenger
        Windows Live Sign-in Assistant
        Windows Live Upload Tool
        WinRAR archiver

        evilfantasy

        • Malware Removal Specialist
        • Moderator


        • Genius
        • Calm like a bomb
        • Thanked: 493
        • Experience: Experienced
        • OS: Windows 11
        Re: Infected laptop
        « Reply #5 on: September 12, 2010, 04:27:40 PM »
        Go to Add or Remove Programs (Programs and Features) and uninstall:

        LiveUpdate Notice (Symantec Corporation)

        Java(TM) 6 Update 2
        Java(TM) 6 Update 5
        Java(TM) 6 Update 7
        Java(TM) SE Runtime Environment 6

        ->> Do not uninstall Java(TM) 6 Update 21

        ----------

        1. Go to Start > Run > type Notepad.exe and click OK to open Notepad.
        It must be Notepad, not Wordpad.
        2. Copy the text in the below code box by highlighting all the text and pressing Ctrl+C

        Code: [Select]
        KillAll::

        Driver::
        AhnRptTfFRegFNT
        CVGWULIWOJ

        File::
        c:\programdata\comsnap32.dll
        c:\users\Whitney\AppData\Local\Temp\CVGWULIWOJ.exe
        c:\users\Whitney\AppData\Roaming\E337.tmp
        c:\users\Whitney\AppData\Roaming\E336.tmp
        c:\users\Whitney\AppData\Roaming\5022.tmp
        c:\users\Whitney\AppData\Roaming\2043.tmp
        c:\users\Whitney\AppData\Roaming\1F39.tmp

        Registry::
        [-HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
        [-HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]

        3. Go to the Notepad window and click Edit > Paste
        4. Then click File > Save
        5. Name the file CFScript.txt - Save the file to your Desktop
        6. Then drag the CFScript (hold the left mouse button while dragging the file) and drop it (release the left mouse button) into ComboFix.exe as you see in the screenshot below. Important: Perform this instruction carefully!



        ComboFix will begin to execute, just follow the prompts.
        After reboot (in case it asks to reboot), it will produce a log for you.
        Post that log (Combofix.txt) in your next reply.

        Note: Do not mouseclick ComboFix's window while it is running. That may cause your system to freeze

        ----------



        Also let me know how the computer is running now?

        Seer98

          Topic Starter


          Greenhorn
          Re: Infected laptop
          « Reply #6 on: September 13, 2010, 10:54:41 AM »
          ComboFix Log:

          ComboFix 10-09-12.03 - Whitney 09/13/2010   3:03.3.2 - x86
          Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.2037.1109 [GMT -7:00]
          Running from: c:\users\Whitney\Desktop\ComboFix.exe
          Command switches used :: c:\users\Whitney\Desktop\CFScript.txt
          SP: SUPERAntiSpyware *disabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}
          SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

          FILE ::
          "c:\programdata\comsnap32.dll"
          "c:\users\Whitney\AppData\Local\Temp\CVGWULIWOJ.exe"
          "c:\users\Whitney\AppData\Roaming\1F39.tmp"
          "c:\users\Whitney\AppData\Roaming\2043.tmp"
          "c:\users\Whitney\AppData\Roaming\5022.tmp"
          "c:\users\Whitney\AppData\Roaming\E336.tmp"
          "c:\users\Whitney\AppData\Roaming\E337.tmp"
          .

          (((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
          .

          c:\programdata\comsnap32.dll
          c:\users\Whitney\AppData\Roaming\1F39.tmp
          c:\users\Whitney\AppData\Roaming\2043.tmp
          c:\users\Whitney\AppData\Roaming\5022.tmp
          c:\users\Whitney\AppData\Roaming\E336.tmp
          c:\users\Whitney\AppData\Roaming\E337.tmp

          .
          (((((((((((((((((((((((((((((((((((((((   Drivers/Services   )))))))))))))))))))))))))))))))))))))))))))))))))
          .

          -------\Legacy_AHNRPTTFFREGFNT
          -------\Service_AhnRptTfFRegFNT
          -------\Service_CVGWULIWOJ


          (((((((((((((((((((((((((   Files Created from 2010-08-13 to 2010-09-13  )))))))))))))))))))))))))))))))
          .

          2010-09-13 10:15 . 2010-09-13 10:21   --------   d-----w-   c:\users\Whitney\AppData\Local\temp
          2010-09-13 10:15 . 2010-09-13 10:15   --------   d-----w-   c:\users\Public\AppData\Local\temp
          2010-09-13 10:15 . 2010-09-13 10:15   --------   d-----w-   c:\users\Default\AppData\Local\temp
          2010-09-11 17:20 . 2010-09-11 17:20   --------   d-----w-   c:\program files\Trend Micro
          2010-09-10 18:58 . 2010-09-10 18:58   --------   d-----w-   c:\users\Whitney\AppData\Roaming\SUPERAntiSpyware.com
          2010-09-10 18:58 . 2010-09-10 18:58   --------   d-----w-   c:\programdata\SUPERAntiSpyware.com
          2010-09-10 18:58 . 2010-09-10 18:58   --------   d-----w-   c:\program files\SUPERAntiSpyware
          2010-09-10 18:27 . 2010-09-10 18:27   56   ---ha-w-   c:\windows\system32\ezsidmv.dat
          2010-09-09 03:13 . 2010-09-09 03:14   --------   d-----w-   c:\programdata\PrevxCSI
          2010-09-06 22:59 . 2010-09-06 22:59   --------   d-----w-   c:\programdata\Electronic Arts
          2010-09-06 22:58 . 2010-09-06 23:00   --------   d-----w-   c:\program files\Common Files\Adobe AIR
          2010-09-06 22:56 . 2010-09-06 22:56   --------   d-----w-   c:\program files\Electronic Arts
          2010-09-06 22:45 . 2010-09-06 22:45   1180   ----a-w-   c:\windows\system32\ealregsnapshot1.reg
          2010-09-06 22:04 . 2010-09-06 22:04   --------   d-----w-   c:\program files\EA Games
          2010-09-06 18:04 . 2010-09-06 18:04   --------   d-----w-   c:\programdata\Media Center Programs
          2010-09-06 17:53 . 2010-09-06 17:53   --------   d-----w-   c:\program files\Codemasters
          2010-09-02 01:29 . 2010-09-02 01:29   --------   d-----w-   c:\program files\iPod
          2010-08-29 07:07 . 2010-08-29 07:07   --------   d-----w-   c:\users\Whitney\AppData\Roaming\LolClient
          2010-08-29 04:42 . 2008-07-31 17:41   68616   ----a-w-   c:\windows\system32\XAPOFX1_1.dll
          2010-08-29 04:42 . 2008-07-31 17:40   509448   ----a-w-   c:\windows\system32\XAudio2_2.dll
          2010-08-29 04:42 . 2008-07-12 15:18   467984   ----a-w-   c:\windows\system32\d3dx10_39.dll
          2010-08-29 04:42 . 2008-07-12 15:18   1493528   ----a-w-   c:\windows\system32\D3DCompiler_39.dll
          2010-08-29 04:42 . 2008-07-12 15:18   3851784   ----a-w-   c:\windows\system32\D3DX9_39.dll
          2010-08-29 04:36 . 2010-08-29 04:36   --------   d-----w-   C:\Riot Games
          2010-08-27 07:03 . 2010-08-27 07:31   --------   d-----w-   c:\program files\SWGANH Client
          2010-08-27 06:32 . 2010-08-27 06:32   --------   d-----w-   c:\users\Whitney\AppData\Local\LaunchpadEnhanced
          2010-08-26 08:26 . 2010-08-27 07:05   --------   d-----w-   C:\SWGEmu
          2010-08-26 08:26 . 2010-08-26 08:26   --------   d-----w-   c:\users\Whitney\AppData\Roaming\LPECommon
          2010-08-26 08:25 . 2010-08-26 08:26   --------   d-----w-   c:\program files\Launchpad Enhanced
          2010-08-26 08:24 . 2010-09-06 22:44   --------   d-----w-   c:\users\Whitney\AppData\Local\Downloaded Installations
          2010-08-26 08:12 . 2010-08-27 07:25   --------   d-----w-   c:\program files\StarWarsGalaxies
          2010-08-25 21:27 . 2010-08-25 21:27   --------   d-----w-   c:\program files\Sony
          2010-08-19 07:31 . 2010-08-19 07:31   --------   d-----w-   C:\$AVG
          2010-08-19 07:17 . 2010-09-13 01:58   --------   d-----w-   c:\windows\system32\drivers\Avg
          2010-08-19 07:17 . 2010-08-19 07:17   12536   ----a-w-   c:\windows\system32\avgrsstx.dll
          2010-08-19 07:15 . 2010-08-19 07:15   216400   ----a-w-   c:\windows\system32\drivers\avgldx86.sys
          2010-08-19 07:15 . 2010-08-19 07:15   29584   ----a-w-   c:\windows\system32\drivers\avgmfx86.sys
          2010-08-19 07:14 . 2010-08-19 07:14   --------   d-----w-   c:\program files\AVG
          2010-08-19 07:13 . 2010-09-09 04:29   --------   d-----w-   c:\programdata\avg9
          2010-08-19 06:48 . 2010-08-19 17:05   --------   d-----w-   c:\users\Whitney\AppData\Roaming\FrostWire
          2010-08-17 08:43 . 2010-08-17 08:50   --------   d-----w-   c:\program files\Spybot - Search & Destroy
          2010-08-16 17:00 . 2010-08-16 17:00   --------   d-----w-   c:\program files\Common Files\Skype

          .
          ((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
          .
          2010-09-13 09:51 . 2007-04-19 18:30   --------   d-----w-   c:\programdata\Symantec
          2010-09-13 09:51 . 2007-04-19 18:30   --------   d-----w-   c:\program files\Common Files\Symantec Shared
          2010-09-13 09:49 . 2007-04-19 19:43   --------   d-----w-   c:\program files\Java
          2010-09-13 09:49 . 2007-04-19 19:43   --------   d-----w-   c:\program files\Common Files\Java
          2010-09-13 09:46 . 2008-02-19 03:31   --------   d-----w-   c:\users\Whitney\AppData\Roaming\Skype
          2010-09-13 09:44 . 2008-02-19 03:33   --------   d-----w-   c:\users\Whitney\AppData\Roaming\skypePM
          2010-09-12 21:24 . 2007-06-27 03:02   --------   d-----w-   c:\programdata\Viewpoint
          2010-09-11 17:20 . 2010-09-11 17:20   388096   ----a-r-   c:\users\Whitney\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
          2010-09-10 18:58 . 2010-09-10 18:58   63488   ----a-w-   c:\users\Whitney\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10006.dll
          2010-09-10 18:58 . 2010-09-10 18:58   52224   ----a-w-   c:\users\Whitney\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10005.dll
          2010-09-10 18:58 . 2010-09-10 18:58   117760   ----a-w-   c:\users\Whitney\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\UIREPAIR.DLL
          2010-09-10 18:55 . 2008-01-01 01:17   --------   d-----w-   c:\programdata\Spybot - Search & Destroy
          2010-09-08 07:30 . 2009-07-08 07:06   --------   d-----w-   c:\program files\Microsoft Silverlight
          2010-09-06 22:59 . 2010-09-06 23:00   53632   ----a-w-   c:\users\Whitney\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
          2010-09-06 22:59 . 2010-09-06 22:58   53632   ----a-w-   c:\users\Default\AppData\Roaming\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
          2010-09-06 22:57 . 2007-04-19 18:17   --------   d--h--w-   c:\program files\InstallShield Installation Information
          2010-09-06 18:18 . 2010-01-07 20:20   --------   d-----w-   c:\program files\AGEIA Technologies
          2010-09-06 18:18 . 2010-01-07 20:20   --------   d-----w-   c:\program files\Common Files\Wise Installation Wizard
          2010-09-06 18:06 . 2010-01-07 20:36   107888   ----a-w-   c:\windows\system32\CmdLineExt.dll
          2010-09-02 01:30 . 2010-06-28 03:33   --------   d-----w-   c:\program files\iTunes
          2010-09-02 01:28 . 2007-09-21 02:35   --------   d-----w-   c:\program files\Common Files\Apple
          2010-09-02 01:21 . 2010-09-02 01:21   73000   ----a-w-   c:\programdata\Apple Computer\Installer Cache\iTunes 9.2.1.5\SetupAdmin.exe
          2010-08-29 04:00 . 2008-12-29 05:09   --------   d-----w-   c:\programdata\PMB Files
          2010-08-19 06:51 . 2010-08-19 06:51   0   ----a-w-   c:\users\Whitney\AppData\Roaming\FrostWire\.NetworkShare\Incomplete\T-4506256-LimeWireWin4.16.6.exe
          2010-08-18 15:10 . 2009-01-08 08:57   --------   d-----w-   c:\program files\Malwarebytes' Anti-Malware
          2010-08-16 17:00 . 2008-02-19 03:30   --------   d-----r-   c:\program files\Skype
          2010-08-16 17:00 . 2008-02-19 03:30   --------   d-----w-   c:\programdata\Skype
          2010-08-13 10:03 . 2007-04-19 18:46   --------   d-----w-   c:\programdata\Microsoft Help
          2010-08-13 10:02 . 2006-11-02 11:18   --------   d-----w-   c:\program files\Windows Mail
          2010-08-05 21:04 . 2010-03-22 05:51   765952   ----a-w-   c:\programdata\NexonUS\NGM\NGMDll.dll
          2010-08-05 16:52 . 2007-04-19 18:14   --------   d-----w-   c:\program files\Hewlett-Packard
          2010-07-17 12:00 . 2010-06-28 04:47   423656   ----a-w-   c:\windows\system32\deployJava1.dll
          2010-06-27 20:49 . 2007-09-23 00:31   680   ----a-w-   c:\users\Whitney\AppData\Local\d3d9caps.dat
          2010-06-26 06:05 . 2010-08-12 22:17   916480   ----a-w-   c:\windows\system32\wininet.dll
          2010-06-26 06:02 . 2010-08-12 22:17   71680   ----a-w-   c:\windows\system32\iesetup.dll
          2010-06-26 06:02 . 2010-08-12 22:17   109056   ----a-w-   c:\windows\system32\iesysprep.dll
          2010-06-26 04:25 . 2010-08-12 22:17   133632   ----a-w-   c:\windows\system32\ieUnatt.exe
          2010-06-21 13:37 . 2010-08-12 22:17   2037760   ----a-w-   c:\windows\system32\win32k.sys
          2010-06-18 17:31 . 2010-08-12 22:17   36864   ----a-w-   c:\windows\system32\rtutils.dll
          2010-06-18 15:04 . 2010-08-12 22:17   302080   ----a-w-   c:\windows\system32\drivers\srv.sys
          2010-06-18 15:04 . 2010-08-12 22:17   144896   ----a-w-   c:\windows\system32\drivers\srv2.sys
          2010-06-16 16:04 . 2010-08-12 22:17   905088   ----a-w-   c:\windows\system32\drivers\tcpip.sys
          .

          (((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
          .
          .
          *Note* empty entries & legit default entries are not shown
          REGEDIT4

          [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
          "Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
          "HPAdvisor"="c:\program files\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2007-03-20 1773568]
          "ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-19 125952]
          "Pando Media Booster"="c:\program files\Pando Networks\Media Booster\PMB.exe" [2010-03-22 2937528]

          [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
          "Windows Defender"="c:\program files\Windows Defender\MSASCui.exe" [2008-01-19 1008184]
          "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-01-13 827392]
          "IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-02-26 138008]
          "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-02-26 154392]
          "Persistence"="c:\windows\system32\igfxpers.exe" [2007-02-26 133912]
          "QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2007-03-29 176128]
          "QlbCtrl"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2007-02-13 159744]
          "HostManager"="c:\program files\Common Files\AOL\1182913076\ee\AOLSoftware.exe" [2006-09-26 50736]
          "AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-09-04 111936]
          "HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-10-09 75008]
          "hpqSRMon"="c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqSRMon.exe" [2007-08-22 80896]
          "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-03-19 421888]
          "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
          "hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2007-10-03 480560]
          "AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2010-08-19 2065760]
          "Malwarebytes Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2010-04-29 1090952]
          "iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-07-21 141608]

          [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
          "Launcher"="c:\windows\SMINST\launcher.exe" [2006-11-08 44128]

          c:\users\Whitney\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
          OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]

          c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
          HP Digital Imaging Monitor.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe [2008-3-25 214360]

          [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
          "EnableUIADesktopToggle"= 0 (0x0)

          [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WinDefend]
          @="Service"

          [HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
          "DisableMonitoring"=dword:00000001

          [HKEY_LOCAL_MACHINE\software\microsoft\security center\Svc]
          "AntiVirusOverride"=dword:00000001

          R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
          R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
          S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\Drivers\avgldx86.sys [2010-08-19 216400]
          S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2010-02-17 12872]
          S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2010-05-10 67656]
          S2 avg9wd;AVG Free WatchDog;c:\program files\AVG\AVG9\avgwdsvc.exe [2010-08-19 308136]
          S2 sprtlisten;SupportSoft Listener Service;c:\program files\Common Files\supportsoft\bin\sprtlisten.exe [2008-01-08 1213728]


          [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
          HPZ12   REG_MULTI_SZ      Pml Driver HPZ12 Net Driver HPZ12
          hpdevmgmt   REG_MULTI_SZ      hpqcxs08 hpqddsvc
          LocalServiceAndNoImpersonation   REG_MULTI_SZ      FontCache
          .
          Contents of the 'Scheduled Tasks' folder

          2010-08-24 c:\windows\Tasks\HPCeeScheduleForWhitney.job
          - c:\program files\hewlett-packard\sdp\ceement\HPCEE.exe [2007-04-19 21:23]

          2010-09-13 c:\windows\Tasks\User_Feed_Synchronization-{B03C6987-6114-4E67-AC33-138A9BE347B4}.job
          - c:\windows\system32\msfeedssync.exe [2010-08-12 04:24]
          .
          .
          ------- Supplementary Scan -------
          .
          uStart Page = hxxp://www.hotmail.com/
          mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=laptop
          uInternet Settings,ProxyOverride = <local>;*.local
          IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
          DPF: {226ACC34-3194-40E2-9AE8-834FCFE9E80D} - hxxp://aolsvc.aol.com/onlinegames/free-trial-mystery-of-shark-island/MysteryOfSharkIslandWeb.1.0.0.8.cab
          DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab
          .
          - - - - ORPHANS REMOVED - - - -

          HKLM-Run-SunJavaUpdateSched - c:\program files\Java\jre6\bin\jusched.exe



          **************************************************************************
          scanning hidden processes ... 

          scanning hidden autostart entries ...

          scanning hidden files ... 

          scan completed successfully
          hidden files:

          **************************************************************************
          .
          --------------------- LOCKED REGISTRY KEYS ---------------------

          [HKEY_USERS\S-1-5-21-141832275-3565902227-3691053196-1000\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
          "??"=hex:3b,17,8f,e3,71,c2,6e,70,b4,80,33,b5,11,0a,d4,4d,48,8d,aa,1e,18,09,21,
             8a,6b,57,89,24,26,5d,93,8e,99,5c,ff,ed,74,b8,da,8f,8d,04,3e,23,96,94,f7,81,\
          "??"=hex:ec,5c,64,33,3e,25,07,8d,a9,be,f0,f5,44,b0,15,dd

          [HKEY_USERS\S-1-5-21-141832275-3565902227-3691053196-1000\Software\SecuROM\License information*]
          "datasecu"=hex:a0,e1,d1,53,4b,89,9f,98,77,58,f3,6d,69,ff,51,57,6b,0a,4d,03,be,
             42,a4,76,1e,bb,80,62,20,c3,3c,ee,30,2a,42,87,c7,7e,e6,6b,a9,7a,f9,70,ed,52,\
          "rkeysecu"=hex:95,15,48,c9,66,df,77,db,9c,3e,96,07,b9,3c,d8,c6

          [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
          @Denied: (A) (Users)
          @Denied: (A) (Everyone)
          @Allowed: (B 1 2 3 4 5) (S-1-5-20)
          "BlindDial"=dword:00000000
          .
          ------------------------ Other Running Processes ------------------------
          .
          c:\program files\Common Files\AOL\ACS\AOLAcsd.exe
          c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
          c:\program files\Bonjour\mDNSResponder.exe
          c:\program files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
          c:\program files\Common Files\LightScribe\LSSrvc.exe
          c:\windows\system32\DRIVERS\xaudio.exe
          c:\program files\Hewlett-Packard\Shared\hpqwmiex.exe
          c:\program files\AVG\AVG9\avgchsvx.exe
          c:\program files\AVG\AVG9\avgrsx.exe
          c:\program files\AVG\AVG9\avgcsrvx.exe
          c:\program files\HP\QuickPlay\Kernel\TV\CLSched.exe
          c:\program files\AVG\AVG9\avgtray.exe
          c:\windows\system32\wbem\unsecapp.exe
          c:\program files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
          c:\windows\ehome\ehmsas.exe
          c:\windows\system32\igfxsrvc.exe
          c:\program files\Hewlett-Packard\Shared\HpqToaster.exe
          c:\program files\iPod\bin\iPodService.exe
          c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
          c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqbam08.exe
          c:\program files\Hewlett-Packard\Digital Imaging\bin\hpqgpc01.exe
          c:\windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
          c:\program files\Hewlett-Packard\HP Health Check\hphc_service.exe
          c:\program files\Hewlett-Packard\HP Advisor\SSDK04.exe
          c:\windows\system32\WUDFHost.exe
          .
          **************************************************************************
          .
          Completion time: 2010-09-13  03:32:01 - machine was rebooted
          ComboFix-quarantined-files.txt  2010-09-13 10:31
          ComboFix2.txt  2010-09-12 21:52
          ComboFix3.txt  2010-09-10 17:37

          Pre-Run: 44,194,054,144 bytes free
          Post-Run: 49,908,961,280 bytes free

          - - End Of File - - F2A8F3FFDCC5B4947CB8CCA6246E4064


          ----------

          Comps running a little faster, and the net doesn't seem to be thinking about every little thing before loading :P  By the by, sorry for the late reply. Went out with some friends then was too tired when I got home to post.

          evilfantasy

          • Malware Removal Specialist
          • Moderator


          • Genius
          • Calm like a bomb
          • Thanked: 493
          • Experience: Experienced
          • OS: Windows 11
          Re: Infected laptop
          « Reply #7 on: September 13, 2010, 05:39:18 PM »
          * Click START then RUN - Vista users press the Windows Key and the R keys for the Run box.
          * Now type Combofix /Uninstall in the runbox
          * Make sure there's a space between Combofix and /Uninstall
          * Then hit Enter

          * Let ComboFix finish uninstalling.

          ----------

          Clean out your temporary internet files and temp files.

          Download TFC by OldTimer to your desktop.

          Double-click TFC.exe to run it.

          Note: If you are running on Vista, right-click on the file and choose Run As Administrator

          TFC will close all programs when run, so make sure you have saved all your work before you begin.

          * Click the Start button to begin the cleaning process.
          * Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. 
          * Please let TFC run uninterrupted until it is finished.

          Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.

          ----------

          ESET Online Scan

          Scan your computer with the ESET FREE Online Virus Scan

          * Click the ESET Online Scanner button.

          * For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
          * Click on the esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop
          * Double click on the esetsmartinstaller_enu.exe icon on your desktop.
          * Place a check mark next to YES, I accept the Terms of Use.

          * Click the Start button.
          * Accept any security warnings from your browser.
          * Leave the check mark next to Remove found threats and place a check next to Scan archives.
          * Click the Start button.
          * ESET will then download updates, install, and begin scanning your computer. Please be patient as this can take some time.
          * When the scan completes, click List of found threats.
          * Next click Export to text file and save the file to your desktop using a name such as ESETScan. Include the contents of this report in your next reply.
          * Click the <<Back button then click Finish.

          In your next reply please include the ESET Online Scan Log

          Seer98

            Topic Starter


            Greenhorn
            Re: Infected laptop
            « Reply #8 on: September 15, 2010, 02:59:16 AM »
            (Sorry for the delay in reply. Got called in for doubleshifts at work)

            After running ESET, it gave me a "No Threats Found" message and closed without giving me a log.

            evilfantasy

            • Malware Removal Specialist
            • Moderator


            • Genius
            • Calm like a bomb
            • Thanked: 493
            • Experience: Experienced
            • OS: Windows 11
            Re: Infected laptop
            « Reply #9 on: September 15, 2010, 06:10:51 PM »
            If there are no more malware issues we can finish up now.

            Use the Secunia Software Inspector to check for out of date software.

            * Click Start Scanner
            * Check the box next to Enable thorough system inspection.
            * Click Start
            * Allow the scan to finish and scroll down to see if any updates are needed.
            * Update anything listed.

            You can also download and use the Secunia Personal Software Inspector (PSI) which is
            FREE for Home Users. This will allow Secunia to run in real time and alert you to potential security threats from outdated software installed on your computer.

            ----------

            Go to Microsoft Windows Update and get all critical updates.

            ----------

            If you are using or have installed IE6 you are using an outdated and soon to be unsupported version of Internet Explorer and I strongly suggest you update to the latest version directly from Microsoft Internet Explorer 8: Home page.

            ----------

            I recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no realtime protection so will not interfere with each other. They do not use any significant amount of resources (except a little disk space) until you run a scan.

            I also suggest keeping CCleaner Slim. It is an excellent and safe disk cleaner. Running CCleaner on a daily basis helps to protect your privacy and make your computer faster and more  secure.

            I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

            SpywareBlaster - Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
            * Using SpywareBlaster to protect your computer from Spyware and Malware
            * If you don't know what ActiveX controls are, see here

            Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy.
            * Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

            Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

            Also see Slow Computer? It May Not Be Malware for free cleaning/maintenance tools to help keep your computer running smooth.