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Author Topic: Need help identifying PC problem - choppy video and Phoenix BIOS Codes  (Read 2588 times)

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RaajPC

    Topic Starter


    Greenhorn

    Hello, I have been searching the internet everywhere to help pinpoint my problem and I see a lot of random answers and none of them are really explained well or identify with my problem and right now this is probably my last resort before I have to take it in the be serviced or something.

    I have bought my computer back in 2008, it is an HP Pavilion with Windows Vista. 3G RAM, NVIDIA GeForce 8500 GT card. AMD Athlon 64 x2 Dual Core Processor.

    I have not had this problem until recently however. I first noticed my video/graphics slowing down and becoming very choppy to the point I could not watch or play games on it. Mostly I would watch on the Windows Media Player but if I switch video player to say, VLC there seems to be no problem. I looked it up and assumed maybe my computer needed some cleaning because it collects a lot of dust. Opened it up, clean/dusted and tried it again.. still the same thing.

    So I have put this problem off for awhile but now, it seems everything I go to restart I receive these beeps which I looked up was the BIOS codes. When I check the BIOS on the computer it does say it is Phoenix and so when I go to look up my code I am very very confused. The beeps go as follow; 2 short beeps and then 1 long beep, pause - this then repeated three more times for a total of 4 of the same sequence. When I check the code 3-3-3-3 it says "Scan for F2 keystroke" and it is beyond me on knowing how to fix this.

    I also understand there either may be something wrong with my video card and/or my memory but I honestly cannot pinpoint one thing right now in order to fix it. Today I opened the PC again, took out the video card and my RAM (2 - 512MB and 2 - 1G) cleaned and dusted, re-installed them and turned on PC only to come to the same problem. I have also uninstalled NVIDIA drivers and re-installed, and I also receive an error message from the drivers RunDLL NVCPL.DLL Error: NvCplRestorePresistence. But it finished anyways and prompts for restart. Again cannot figure it out.

    These are my problems and I just cannot find the root of it or if it is a multitude of things. If I need a new video card, I am in the market for a new one, just don't want to have a new card and then other issues, just do not have the money to fix everything. Can anyone help? Thank you in advance.

    RaajPC

      Topic Starter


      Greenhorn

      Re: Need help identifying PC problem - choppy video and Phoenix BIOS Codes
      « Reply #1 on: August 05, 2010, 01:18:07 PM »
      I seemed to have found what was wrong. I opened up the side panel while it was on and gave the fan on my video card a nudge and it finally spun. It was making an awful noise and was just spinning really fast. But after that the video choppiness was gone. Looks like at some point the fan got stuck and the heat got to it make the bearings dry and no its unbalanced resulting in the awful noise. It also drove my PC's usage to high levels.

      I have decided to just find a new graphics card. I still received those beep codes though, I was hoping they were still related to the video card though.

      Spoiler



        Specialist

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      • OS: Windows XP
      Re: Need help identifying PC problem - choppy video and Phoenix BIOS Codes
      « Reply #2 on: August 06, 2010, 07:32:15 AM »
      Great!

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