Reg: terminal services prob

[sree]

Dear All,

 am using terminal services for the remote users to access my application... which i given path in the "Environment Tab" in the user properties. Now for one user they continues telling that they are unable to access application ..... i.e., they are able to login terminal services but it shows blue screen..   after this when i do forceablly  log-off or if i remove and past the application path in " Env Tab" then its working fine.

 am not getting what the problem...  do i need to increase RAM to come over this.. 

  plz tell me your view...

OS : Windows 2003
RAM : 2GB

Thanks for you time...

[michaewlewis]

I'm not sure what this "environment tab" is. Can you go more into detail about your setup?

[sree]

for few terminal users we did this kind of setup... when they open the TS account  appropriate application will come on screen...    This we can achieve by giving the application path in Env tab...  we can able to set this as follows...

Active Directory  users and computers --> users --> "useraccount"--> right click and go to "properties" --> click on "Environment Tab" --> click on check box "Start with this application" --> Provide the path.

... for few users they are unable to get this application when they logged into the account..  and blue screen was showing(ie., application wasn't starting)..

[michaewlewis]

Check the path to make sure it is entered correctly.
What's the processor and memory usage on the terminal server? How much ram is installed?

[killerb255]

Maybe the app's not compatible with Terminal Services?

What Terminal Services client are the users using?  6.1?  7.0?