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Author Topic: cant access internet  (Read 2274 times)

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mxs8770

  • Guest
cant access internet
« on: July 18, 2005, 08:09:16 PM »
hey guys i cant access the internet thru my desktop or any other way but thru my control panel and click on technical support.

what happend is that i was downloading some software from reviews and free downloads web site. and my anit-viruse  popped up with a warning saying that new software was being installed or that i was getting a viruse, i didnt really know what i was doing and i pressed the button that said "clean"  and then it dissappear, so i realized i made a mistake so i went to download it again and thats when i realized that i couldnt log in. what do i do now ???? please help me!!! pretty please

Fed

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  • Thanked: 35
    • Experience: Experienced
    • OS: Windows XP
    Re: cant access internet
    « Reply #1 on: July 18, 2005, 09:32:31 PM »

    Miriam

    • Guest
    Re: cant access internet
    « Reply #2 on: July 21, 2005, 02:16:00 AM »
    well i logged into my computer in safe mode but it still didnt work. i went to search for it and it says "Program not found" what do i do now?

    mxs8770

    • Guest
    Re: cant access internet
    « Reply #3 on: July 21, 2005, 02:19:53 AM »
    ohhh yeah and i did scan it for everything and i still cant access it

    Raptor

    • Guest
    Re: cant access internet
    « Reply #4 on: July 21, 2005, 05:36:29 AM »
    You should try installing the following programs if you have not allready:

    Virus scanners
    AVG Free
    -- Anti virus scanner


    Anti spy/malware
    Microsoft Antispyware
    -- Anti spyware scanner. Windows XP Home and Professional only.
    Spybot Search & Destroy
    -- Anti spyware scanner
    Adaware SE Personal
    -- Anti spyware scanner

    Firewalls
    Using only one firewall is advised. Dual firewalls may cause problems.
    Using a hardware firewall and a software firewall is even more adviced.

    ZoneAlarm Free
    -- Free firewall - more user friendly
    Sygate Personal
    -- Free firewall - more configuration options

    Removal tools
    The following files are not substitutes for the ones described above.
    They are either diagnostic tools or removal tools for malware of a certain kind


    HijackThis
    -- Manual malware remover. Post the HijackThis log generated only if requested!
    McAfee Stinger
    -- Virus removal tool. No substitute for a fully functional virus scanner!
    CWshredder
    -- CoolWebSearch removal tool. Widely known and persistant Hijacker.

    But before doing so,

    select last good known configuration from the same list you select safe mode from.

    Miriam

    • Guest
    Re: cant access internet
    « Reply #5 on: July 22, 2005, 02:10:20 AM »
    o.k. i got all that on my comp. its clean from evrything, i went into last good configuration and i still get the same " Windows cannot find blank.exe" why did i seem to loose my ie? just cause i downloaded some anti virus, that at the end the software just didnt downloaded "SUCKS"


    "plase help me you guys! my husband want to throw out the comp. i want to think that its still good, but all this problems, argh! i think im about to let him throw it out!"

    Raptor

    • Guest
    Re: cant access internet
    « Reply #6 on: July 22, 2005, 11:40:27 AM »
    There is nothing wrong with the computer hardware wise.

    It is all software wise, but nothing a good reformat won't cure!

    However, you may wish trying to repair Windows XP first.
    « Last Edit: July 23, 2005, 05:16:11 AM by Raptor »

    Fed

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      Re: cant access internet
      « Reply #7 on: July 22, 2005, 09:09:45 PM »
      Quote
      o.k. i got all that on my comp. its clean from evrything,

      Did you scan in safe mode with restore disabled?
      What OS are you using?

      Miriam

      • Guest
      Re: cant access internet
      « Reply #8 on: July 25, 2005, 11:54:16 PM »
      im using Windows Me and yes i did scan in safe mode, now what?

      Fed

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      • Thanked: 35
        • Experience: Experienced
        • OS: Windows XP
        Re: cant access internet
        « Reply #9 on: July 26, 2005, 12:17:08 AM »
        Quote
        Did you scan in safe mode with restore disabled?