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Author Topic: Possible infection?  (Read 3032 times)

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SusieK

  • Guest
Possible infection?
« on: August 07, 2010, 08:20:02 AM »
Hi there,
Thank you for your great web site!  I'v been following your instructions for virus and spyware removal and am not sure what to do next.  My computer boots incredibly slowly, it sounds like it's always "running" something, and the fan seems to be working too much.  I was able to do all the steps.  However, I had to un-install my Ad-Aware program before downloading the HJT program.  Please let me know what to do next.  Here are the logs:

-SuperAntispyware log
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/06/2010 at 03:31 PM

Application Version : 4.41.1000

Core Rules Database Version : 5328
Trace Rules Database Version: 3140

Scan type       : Complete Scan
Total Scan Time : 01:45:50

Memory items scanned      : 479
Memory threats detected   : 0
Registry items scanned    : 6029
Registry threats detected : 0
File items scanned        : 128631
File threats detected     : 34

Adware.Tracking Cookie
   C:\Documents and Settings\Owner\Cookies\[email protected][3].txt
   C:\Documents and Settings\Owner\Cookies\[email protected][1].txt
   C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
   enhance.com [ C:\Documents and Settings\Gradon\Application Data\Macromedia\Flash Player\#SharedObjects\M63NSDH4 ]
   memecounter.com [ C:\Documents and Settings\Gradon\Application Data\Macromedia\Flash Player\#SharedObjects\M63NSDH4 ]
   C:\Documents and Settings\Gradon\Cookies\[email protected][1].txt
   interclick.com [ C:\Documents and Settings\Katie\Application Data\Macromedia\Flash Player\#SharedObjects\BJ2KZ8CP ]
   C:\Documents and Settings\Katie\Cookies\[email protected][1].txt
   C:\Documents and Settings\Katie\Cookies\[email protected][2].txt
   C:\Documents and Settings\Katie\Cookies\[email protected][1].txt
   C:\Documents and Settings\Katie\Cookies\[email protected][1].txt
   C:\Documents and Settings\Katie\Cookies\[email protected][1].txt
   C:\Documents and Settings\Katie\Cookies\[email protected][1].txt
   C:\Documents and Settings\Katie\Cookies\[email protected][1].txt
   C:\Documents and Settings\Katie\Cookies\[email protected][1].txt
   C:\Documents and Settings\Katie\Cookies\[email protected][2].txt
   C:\Documents and Settings\Katie\Cookies\[email protected][1].txt
   C:\Documents and Settings\Katie\Cookies\[email protected][2].txt
   C:\Documents and Settings\Katie\Cookies\[email protected][2].txt
   C:\Documents and Settings\Katie\Cookies\[email protected][2].txt
   C:\Documents and Settings\Katie\Cookies\[email protected][1].txt
   C:\Documents and Settings\Katie\Cookies\[email protected][2].txt
   C:\Documents and Settings\Katie\Cookies\[email protected][1].txt
   C:\Documents and Settings\Katie\Cookies\[email protected][1].txt
   C:\Documents and Settings\Katie\Cookies\[email protected][1].txt
   C:\Documents and Settings\Katie\Cookies\[email protected][2].txt
   C:\Documents and Settings\Katie\Cookies\[email protected][1].txt
   C:\Documents and Settings\Katie\Cookies\[email protected][2].txt
   .sonyonlineentertainment.112.2o7.net [ C:\Documents and Settings\Owner\Application Data\Sony Online Entertainment\Installed Games\Free Realms\mozilla\cookies.txt ]
   C:\Documents and Settings\Owner\Cookies\[email protected][2].txt
   C:\Documents and Settings\Owner\Cookies\[email protected][3].txt

Application.PowerReg Scheduler
   C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\8B0A1FC\BACKUP\POWERREG SCHEDULER V3.EXE
   C:\DOCUMENTS AND SETTINGS\OWNER\START MENU\PROGRAMS\STARTUP\POWERREG SCHEDULER V3.EXE
   C:\WINDOWS\Prefetch\POWERREG SCHEDULER V3.EXE-1DAD6551.pf


-Malwarebyet log

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4401

Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

08/06/2010 4:21:05 PM
mbam-log-2010-08-06 (16-21-05).txt

Scan type: Quick scan
Objects scanned: 166824
Time elapsed: 13 minute(s), 8 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

-HijackThis log
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:48:09 AM, on 08/07/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\netdde.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Creative\Shared Files\CTDevSrv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\UAService7.exe
C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\InetCntrl\InetCntrl.exe
C:\PROGRA~1\Crawler\Smileys\CSmileysIM.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Creative\Creative Media Lite\CTZDetec.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creative\Software Update 3\SoftAuto.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Crawler\Toolbar\CToolbar.exe
C:\PROGRA~1\Crawler\Smileys\CSMILE~1.EXE
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\Sniper.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gatewaybiz.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://toolbar.inbox.com/search/ie.aspx?tbid=80114
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://toolbar.inbox.com/help/sa_customize.aspx?tbid=80114
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gatewaybiz.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://toolbar.inbox.com/search/ie.aspx?tbid=80114
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://toolbar.inbox.com/help/sa_customize.aspx?tbid=80114
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - C:\PROGRA~1\INBOXT~1\Inbox.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: ALOT Toolbar BHO - {14CEEAFF-96DD-4101-AE37-D5ECDC23C3F6} - C:\Program Files\alot\bin\alot.dll
O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll
O2 - BHO: (no name) - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - C:\PROGRA~1\INBOXT~1\Inbox.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Bsecure Popup Blocker - {E0019445-4C1F-414D-A70E-AD80F231C584} - C:\WINDOWS\system32\InetCntrl\PopupKil\BsafeBHO.dll
O3 - Toolbar: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll
O3 - Toolbar: &Inbox Toolbar - {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - C:\PROGRA~1\INBOXT~1\Inbox.dll
O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [Gateway Extended Warranty] "C:\Program Files\Gateway\GWCares\GWCares.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"
O4 - HKLM\..\Run: [InetCntrl] C:\WINDOWS\system32\InetCntrl\InetCntrl.exe
O4 - HKLM\..\Run: [CSmileys] "C:\PROGRA~1\Crawler\Smileys\CSmileysIM.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_1_0
O4 - HKCU\..\Run: [CTZDetec.exe] "C:\Program Files\Creative\Creative Media Lite\CTZDetec.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [CSmileys] "C:\PROGRA~1\Crawler\Smileys\CSmileysIM.exe"
O4 - HKCU\..\Run: [SoftAuto.exe] "C:\Program Files\Creative\Software Update 3\SoftAuto.exe"
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1150596.exe -Update -1150596 -"Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; GTB6.3; .NET CLR 1.1.4322; [xSP_2:73a5c0c6bd31649acf2e6abe8b913f7e_212]; 988700803)" -"http://www.americangirl.com/fun/travel/bz/index.php?section=game"
O4 - Startup: Epson all-in-one Registration.lnk = E:\Titles\Ereg\EPSONREG.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O10 - Unknown file in Winsock LSP: inetcntrl0013.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1257353991492
O18 - Protocol: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - C:\PROGRA~1\INBOXT~1\Inbox.dll
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\Toolbar\ctbr.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: CT Device Query service (CTDevice_Srv) - Creative Technology Ltd - C:\Program Files\Creative\Shared Files\CTDevSrv.exe
O23 - Service: Creative Centrale Media Server (CTUPnPSv) - Creative Technology Ltd - C:\Program Files\Creative\Creative Centrale\CTUPnPSv.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: SMSv3_0_2hs - Alexandria Software Consulting - C:\Program Files\Rosetta Stone\SMS v3.0.2hs\Service\JavaSrvc.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Unknown owner - C:\WINDOWS\system32\UAService7.exe

--
End of file - 12780 bytes



Dr Jay

  • Malware Removal Specialist


  • Specialist
  • Thanked: 119
    • GeekPolice
  • Experience: Guru
  • OS: Windows 10
Re: Possible infection?
« Reply #1 on: August 10, 2010, 01:04:57 PM »
Sorry for the delay. We are busy here on the boards. If you are still having issues, please do the following, if possible:

Please download MySystem-Search from here: Download mirror
  • Save the file to your Desktop.
  • Double-click on mss.exe
  • Allow it to run, and follow the prompts.
  • Once done, it will launch a log.
  • Post it in your next reply.
Note: the logs are long. Please use more than one post, if necessary.
~Dr Jay