Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: "Users" File Problem  (Read 4567 times)

0 Members and 1 Guest are viewing this topic.

mcdidd

    Topic Starter


    Beginner

  • Computer: Specs
  • Experience: Familiar
  • OS: Windows 7
"Users" File Problem
« on: August 14, 2010, 05:40:46 PM »
Today, I took a look in my "Users" file (C:\Users). Usually, it would contain a folder for every user on the computer. This was not the case. When I looked in the folder today, the file for my account (the only one on the system) was missing. There are three other folders in the file [Default (hidden), Mcx1 (Does anyone know what this is?), and Public]. I know for a fact that my user file is not hidden because I have configured Windows to show hidden files. I don't think this affects my computer at all because I still have all of my files and I can still access them all. Also, I should add that when I viewed the properties of a random Word document on my desktop, the target was "C:\Users\[user name]\..." which means the computer can still access the folder. It's not a big deal, I'd just like to know what happened. I have a Dell Inspiron 530 running Vista Home Premium (if that helps with anything). Thanks in advance.

Broni


    Mastermind
  • Kraków my love :)
  • Thanked: 614
    • Computer Help Forum
  • Computer: Specs
  • Experience: Experienced
  • OS: Windows 8
Re: "Users" File Problem
« Reply #1 on: August 14, 2010, 06:41:12 PM »
Have you ever had XBox set up on this computer?
That's what the Mcx1 user is normally for.

Default (hidden) - in Vista and 7, real Administrator account is hidden by default.

Now, to check for users...
Please download Profiles by noahdfear.

    * Save it to your desktop.
    * Double-click profiles.exe and post its log when you reply.



mcdidd

    Topic Starter


    Beginner

  • Computer: Specs
  • Experience: Familiar
  • OS: Windows 7
Re: "Users" File Problem
« Reply #2 on: August 15, 2010, 02:34:40 PM »
Yes, I have set up Xbox on this computer before. According to the log made by profiles.exe, the user is still recognized on the computer. Here is the log.

[recovering disk space - old attachment deleted by admin]

Broni


    Mastermind
  • Kraków my love :)
  • Thanked: 614
    • Computer Help Forum
  • Computer: Specs
  • Experience: Experienced
  • OS: Windows 8
Re: "Users" File Problem
« Reply #3 on: August 15, 2010, 02:42:25 PM »
Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

  • Double-click SystemLook.exe to run it.
  • Vista users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box into the main textfield:
Code: [Select]
:reg
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList /s
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

mcdidd

    Topic Starter


    Beginner

  • Computer: Specs
  • Experience: Familiar
  • OS: Windows 7
Re: "Users" File Problem
« Reply #4 on: August 15, 2010, 03:42:40 PM »
Here is the SystemLook log. Sorry if it appears very spaced out.

[recovering disk space - old attachment deleted by admin]

Broni


    Mastermind
  • Kraków my love :)
  • Thanked: 614
    • Computer Help Forum
  • Computer: Specs
  • Experience: Experienced
  • OS: Windows 8
Re: "Users" File Problem
« Reply #5 on: August 15, 2010, 03:57:36 PM »
Quote
Sorry if it appears very spaced out.
It does....LOL

I think, I can see what's wrong.


Go Start and in "Start search" type in:
regedit
Press Enter.

Navigate to:
H K E Y _ L O C A L _ M A C H I N E \ S O F T W A R E \ M i c r o s o f t \ W i n d o w s   N T \ C u r r e n t V e r s i o n \ P r o f i l e L i s t \ S - 1 - 5 - 2 1 - 3 7 8 7 7 1 4 1 7 8 - 7 7 0 8 9 1 5 3 9 - 3 9 7 5 3 4 9 1 8 - 1 0 0 0
IMPORTANT! Right click on that key, click "Export". Save the file to a known location (just in case).

In right pane, you'll see S t a t e key.
Right click on it, click "Modify".
Make sure, a "tick" mark is in "Hexadecimal".
Change "Value data" to 100.
Click OK.

Exit Registry Editor.

Restart computer and see, if the issue has been solved.

mcdidd

    Topic Starter


    Beginner

  • Computer: Specs
  • Experience: Familiar
  • OS: Windows 7
Re: "Users" File Problem
« Reply #6 on: August 15, 2010, 04:56:34 PM »
After I restarted the computer, the value went back to "0". I tried it twice with no success. I don't understand why it does that.

Broni


    Mastermind
  • Kraków my love :)
  • Thanked: 614
    • Computer Help Forum
  • Computer: Specs
  • Experience: Experienced
  • OS: Windows 8
Re: "Users" File Problem
« Reply #7 on: August 15, 2010, 05:06:39 PM »
Since you have that key backed up, you may want to try to change that value to "100" again and at the same type, change R e f C o u n t value from "3" to "1".
If that won't help....I'm out of options :(

mcdidd

    Topic Starter


    Beginner

  • Computer: Specs
  • Experience: Familiar
  • OS: Windows 7
Re: "Users" File Problem
« Reply #8 on: August 15, 2010, 05:12:10 PM »
The value of RefCount is 2, not 3.

Broni


    Mastermind
  • Kraków my love :)
  • Thanked: 614
    • Computer Help Forum
  • Computer: Specs
  • Experience: Experienced
  • OS: Windows 8
Re: "Users" File Problem
« Reply #9 on: August 15, 2010, 05:13:24 PM »
It's 3 in your log, but whatever it is, change it to "1".

mcdidd

    Topic Starter


    Beginner

  • Computer: Specs
  • Experience: Familiar
  • OS: Windows 7
Re: "Users" File Problem
« Reply #10 on: August 15, 2010, 05:25:03 PM »
Both of them switched back to their previous values.

Broni


    Mastermind
  • Kraków my love :)
  • Thanked: 614
    • Computer Help Forum
  • Computer: Specs
  • Experience: Experienced
  • OS: Windows 8
Re: "Users" File Problem
« Reply #11 on: August 15, 2010, 05:26:57 PM »
Unfortunately, I have no other ideas :(

mcdidd

    Topic Starter


    Beginner

  • Computer: Specs
  • Experience: Familiar
  • OS: Windows 7
Re: "Users" File Problem
« Reply #12 on: August 15, 2010, 05:28:48 PM »
That's ok. Thanks for your help.

Broni


    Mastermind
  • Kraków my love :)
  • Thanked: 614
    • Computer Help Forum
  • Computer: Specs
  • Experience: Experienced
  • OS: Windows 8
Re: "Users" File Problem
« Reply #13 on: August 15, 2010, 05:31:28 PM »
I wish, we did better :)