RAM -v- Compaq. Not reporting correctly???

[GerryRH]

I've searched all the topics reasonable, nothing found like this... Got a Compaq Evo D510c. 2.4 g. Pen_IV. w/2 (1g) sticks of DDR2100 (non-ECC) RAM - but PC it is reading and reports only 1.5 gigs on board???

(oem manual specs D510c will take 2 gigs). Have chked. BIOS & run tests and the 1.5 gigs reported looks to be accurate.  What brought this issue up now is some video processing I'm having to do that is pretty resource greedy and the machine is complaining about anemic 'memory'.  Not to have launched a research study --- I have done a little research on the PC & RAM i'm using and nothing like "proprietary" type mem. warnings have come up.

I've tried Compaq support for their input but since the HP takeover; Compaq's (once) A#1 rated tech support has sort'a been pushed to the back row I guess. 

The problem was never a "come-n-go" thing. It is consistent.

A problem this steady is usually part of a pattern that generates "known issues" tech reports - does anybody know of any?

I'd sure like to get all the RAM logged on this machine that it can see (and use) - unless it was a oem M.board design FUBAR.

Thanks, Gerry

OS: XP pro

[patio]

DLoad install and run CPU-Z and see how the RAM is reported...
Post back with the results.

[GerryRH]

DLoad install and run CPU-Z and see how the RAM is reported...
Post back with the results.

Hope this makes sense to you. Attached (I think) is the graphics card test page - didn't show a page of sys RAM test ?

[recovering disk space - old attachment deleted by admin]

[GerryRH]

Oh NO! Gpu test. Ops. I'll be back.

Gerry

[2x3i5x]

Oh NO! Gpu test. Ops. I'll be back.

Gerry

use CPU-Z, the CPU id program.

you used GPU-Z, the GPU id program so you get nothing about your ram stick memory.

But I guess you've already figured that out 

[patio]

I didn't think i spelzd it wrng...

[GerryRH]

One more time from the top - tried to send you one html and a txt copy but, dash board on here doesn't tell you much.

Gerry

[recovering disk space - old attachment deleted by admin]

[Computer_Commando]

Post screenshots of the Memory tab and the SPD tab for both memory slots.  That's 3 screenshots.

[BC_Programmer]

Memory SPD
-------------------------------------------------------------------------

DIMM #            1
   SMBus address      0x50
   Memory type      DDR
   Manufacturer (ID)   Corsair (7F7F9E0000000000)
   Size         512 MBytes
   Max bandwidth      PC2100 (133 MHz)
   Part number      CM64SD512-2100
   Number of banks      2
   Data width      64 bits
   Correction      None
   Registered      no
   Buffered      no
   Nominal Voltage      2.50 Volts
   EPP         no
   XMP         no
JEDEC timings table      CL-tRCD-tRP-tRAS-tRC @ frequency
   JEDEC #1      2.0-2-2-5-n.a. @ 100 MHz
   JEDEC #2      2.5-3-3-6-n.a. @ 133 MHz

DIMM #            2
   SMBus address      0x51
   Memory type      DDR
   Manufacturer (ID)   PQI CORP. (7F7F7F7F7F3E0000)
   Size         1024 MBytes
   Max bandwidth      PC2100 (133 MHz)
   Part number      MD641GUOE
   Number of banks      2
   Data width      64 bits
   Correction      None
   Registered      no
   Buffered      no
   Nominal Voltage      2.50 Volts
   EPP         no
   XMP         no
JEDEC timings table      CL-tRCD-tRP-tRAS-tRC @ frequency
   JEDEC #1      2.0-2-2-5-n.a. @ 100 MHz
   JEDEC #2      2.5-3-3-7-n.a. @ 133 MHz

According to CPU-Z, the first module is 512MB, not 1GB. the problem could be related to the fact that they are different manufacturers and also different timings altogether.

[GerryRH]

Thanks to the group: BC_Programmer - Computer_Commando - 2x3i5x. When I squinted and looked at the test report and saw the "512" I was floored (the stick has a oem label on it - 1GB DDR 2100) I don't know somehow maybe a wrong label was put on it. All I had to check it by was the computer.

Don't even remember where it was bought now!

The smack-down killer here was the little CPU-z utility. How do you find these gem anyway. I've not heard of it.

Anyway, thank you - all of you, much-in-a-half, again. SETTLED & Solved - another happy ending. 

Gerry

[patio]

Sorry you got burned on that stik of RAM...
Glad to hear you're fixed up though...