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Author Topic: cant connect to internet  (Read 13630 times)

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moneyman

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    cant connect to internet
    « on: December 04, 2010, 08:15:29 PM »
     ??? ??? i have vista on my laptop.. i have a comcast wireless cable connection ...my computer says i'm connected to my network ..but when I try to connect to yahoo home page or anything (internet explorer) it will start to connect then click off say {internet explorer cannot display the webpage} I press diagnose the problem ...says{your modem or router is not available...whats wrong here   please help

    Broni


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    Re: cant connect to internet
    « Reply #1 on: December 04, 2010, 10:51:06 PM »
    1. Click Start>Run (Start>"Start search" in Vista).

    2. Type in (or copy and paste):

              cmd /c ping google.com>%temp%\$.$&notepad %temp%\$.$

          and press Enter.

    3. Notepad will open.

    4. Copy all text in Notepad ([Ctrl-A], then [Ctrl-C]), and then post it (paste = [Ctrl-V]) in your next reply.

    =============================================================

    Go Start>Run ("Start search" in Vista), type in:
    cmd
    Click OK (hit Enter in Vista).

    At Command Prompt, paste this:
    ipconfig /all>c:\ipconfig_all.txt&notepad c:\ipconfig_all.txt&exit
    Hit Enter.

    Copy and paste what you see in Notepad into a Reply here.

    moneyman

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      Re: cant connect to internet
      « Reply #2 on: December 05, 2010, 03:34:17 AM »
      I'm using another computer ,,so I cant paste.... but I'm gonna attempt to type it ;D
      best 30 results for cmd/c ping google.com>%temp%\$.$&notepad%temp%\$.$
      1. get help for google products
      2. notepad frequently asked questions
      3. open notepad
      4. ping (definition)
      5.choose a com port for bluetooth
      6. com port (definition)
      7. exploring the internet
      8.delete temp. internet files
      9. 9 windows update error 80072ee7
      10. mount or dis mount a drive
      11. get help for microsoft hotmail
      12. get help for yahoo
      13. get help roxio products
      14. help for adobe products
      15. help for kazaa
      16. help for winamp
      17. changing remote desktop settings
      18. deleting files using disk cleanup
      19. change where you back p you files
      20. using the command lint tools for network information
      21. DNS (Domain Name System): frequently asked questions
      22. command Prompt:frequently asked
      23. delete a file or folder
      24. start
       disk defragmenter
      25. how much disk space does system restore require?
      26. how can I use my plug and play device in a remote desktop session?
      27. freecell: how to play
      28. what is a driver
      29. Internet explorer 8 keyboard shortcuts
      30. create a recovery certificate for encrypted files

       i tried that other thing you told me too (@ start <search type cmd and so forth)---it said I do not have a file containing that and asked if I would like to create one
       ::) what to do now


      Broni


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      Re: cant connect to internet
      « Reply #3 on: December 05, 2010, 10:41:23 AM »
      You did something wrong.
      Please, retry.

      Computer_Commando



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      Re: cant connect to internet
      « Reply #4 on: December 05, 2010, 12:30:09 PM »
      You did something wrong.
      Please, retry.
      Need space between cmd & /c

      I'm using another computer ,,so I cant paste.... but I'm gonna attempt to type it ;D
      best 30 results for cmd/c ping google.com>%temp%\$.$&notepad%temp%\$.$

      moneyman

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        Re: cant connect to internet
        « Reply #5 on: December 06, 2010, 03:34:36 PM »
        I retried the link...my notepad did pop up ..it read "ping request could not find host google.com. please check the name and try again

        Computer_Commando



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        Re: cant connect to internet
        « Reply #6 on: December 06, 2010, 05:10:13 PM »
        Type this (or clik it) into your browser;  http://192.168.100.1/.
        That's the Comcast cable modem address.  If you can see the modem page, the router is connected to the modem.
        Try it with the good computer.
        No user name or password required.

        Type this into your browser;  http://192.168.1.1/.
        That's the router address for Cisco/Linksys
        Will require user name & password, default password is admin

        192.168.0.1 for D-Link
        192.168.2.1 for Belkin


        Broni


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        Re: cant connect to internet
        « Reply #7 on: December 06, 2010, 08:13:08 PM »
        That's fine.
        I just wanted to know, there is really no connection.

        Run a second command from my previous reply.

        moneyman

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          Re: cant connect to internet
          « Reply #8 on: December 08, 2010, 08:57:38 PM »
          I tried that link ...and the results were....I don't known if this is the cite you was referring to
               Status
          Status   HW/FW Versions   Event Log   CM State   Advanced
           RF Parameters
          Downstream

          DCID   Freq   Power   SNR   Modulation   Octets   Correcteds   Uncorrectables
          Downstream 1   35   463.75 MHz   4.47 dBmV   35.42 dB   256QAM   6338848605   10   0
          Reset FEC Counters
          Upstream

          UCID   Freq   Power   Channel Type   Symbol Rate   Modulation
          Upstream 1   1   31.00 MHz   46.75 dBmV   DOCSIS2.0 (ATDMA)   5120 kSym/s   64QAM
           Status
          System Uptime:   10 d: 4 h: 23 m
          Computers Detected:   staticCPE(1), dynamicCPE(1)
          CM Status:   Telephony-Reg Complete
          Time and Date:   Wed 2010-12-08 22:49:38

           Interface Parameters
          Interface Name   Provisioned   State   Speed (Mbps)   MAC address
          LAN   Enabled   Up   100(Full)   00:15:D1:83:CB:57
          CABLE   Enabled   Up   -----   00:15:D1:83:CB:58
          MTA   PassWithWarnings   Up   -----   00:15:D1:83:CB:59

          © Copyright 2010, ARRIS Group, Inc., All rights reserved.


          what should I do
          That's fine.
          I just wanted to know, there is really no connection.

          Run a second command from my previous reply.
          now?
          That's fine.
          I just wanted to know, there is really no connection.

          Run a second command from my previous reply.
          I dont understand what you mean? please explain more

          Broni


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          Re: cant connect to internet
          « Reply #9 on: December 08, 2010, 09:30:02 PM »
          That's a wrong log....

          Go Start>Run ("Start search" in Vista), type in:
          cmd
          Click OK (hit Enter in Vista).

          At Command Prompt, paste this:
          ipconfig /all>c:\ipconfig_all.txt&notepad c:\ipconfig_all.txt&exit
          Hit Enter.

          Copy and paste what you see in Notepad into a Reply here.

          moneyman

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            Re: cant connect to internet
            « Reply #10 on: December 12, 2010, 04:41:01 PM »
            the results were...
            "cannot find the c:\ipconfig_all.txt file.
            do you want to create a new file?"


            what now?  ???

            Broni


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            Re: cant connect to internet
            « Reply #11 on: December 12, 2010, 04:50:39 PM »
            Make sure, you copy/paste my command, instead of typing it manually.
            Try again.

            moneyman

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              Re: cant connect to internet
              « Reply #12 on: December 12, 2010, 05:04:57 PM »
              Im sorry ..But Im communicating with you on another computer because I cant get on line.. so I wouldn't be able to copy and paste.
              but Ive tied to type it several ways to try to be sure Im putting it in right..
              is there any other thing that could be wrong?

              Broni


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              Re: cant connect to internet
              « Reply #13 on: December 12, 2010, 05:21:31 PM »
              Try again then.
              There are two "spaces" in my command, one after first "ipconfig" (before forward slash) and the second one after "notepad".

              moneyman

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                Re: cant connect to internet
                « Reply #14 on: December 12, 2010, 05:35:16 PM »
                when I tried it like that , all it did was exit & nothing else

                Broni


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                Re: cant connect to internet
                « Reply #15 on: December 12, 2010, 05:40:46 PM »
                Go Start and in "Start search" type in:
                cmd
                Hold SHIFT and CTRL keys, press Enter.

                Command windows should open.
                Now type my command again and press Enter.

                moneyman

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                  Re: cant connect to internet
                  « Reply #16 on: December 12, 2010, 06:34:29 PM »

                  Windows IP Configuration

                     Host Name . . . . . . . . . . . . : POOHRIFIC-PC
                     Primary Dns Suffix  . . . . . . . :
                     Node Type . . . . . . . . . . . . : Hybrid
                     IP Routing Enabled. . . . . . . . : No
                     WINS Proxy Enabled. . . . . . . . : No

                  Wireless LAN adapter Wireless Network Connection:

                     Connection-specific DNS Suffix  . :
                     Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
                     Physical Address. . . . . . . . . : 00-22-69-07-97-DB
                     DHCP Enabled. . . . . . . . . . . : Yes
                     Autoconfiguration Enabled . . . . : Yes
                     Link-local IPv6 Address . . . . . : fe80::248d:4d17:483:8091%11(Preferred)
                     IPv4 Address. . . . . . . . . . . : 192.168.1.27(Preferred)
                     Subnet Mask . . . . . . . . . . . : 255.255.255.0
                     Lease Obtained. . . . . . . . . . : Sunday, December 12, 2010 3:15:48 PM
                     Lease Expires . . . . . . . . . . : Monday, December 13, 2010 3:15:47 PM
                     Default Gateway . . . . . . . . . : 192.168.1.1
                     DHCP Server . . . . . . . . . . . : 192.168.1.1
                     DHCPv6 IAID . . . . . . . . . . . : 335553129
                     DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-1D-F4-93-00-1E-68-B4-90-BB
                     DNS Servers . . . . . . . . . . . : 192.168.1.1
                     NetBIOS over Tcpip. . . . . . . . : Enabled

                  Ethernet adapter Local Area Connection:

                     Media State . . . . . . . . . . . : Media disconnected
                     Connection-specific DNS Suffix  . :
                     Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
                     Physical Address. . . . . . . . . : 00-1E-68-B4-90-BB
                     DHCP Enabled. . . . . . . . . . . : Yes
                     Autoconfiguration Enabled . . . . : Yes

                  Tunnel adapter Local Area Connection* 13:

                     Media State . . . . . . . . . . . : Media disconnected
                     Connection-specific DNS Suffix  . :
                     Description . . . . . . . . . . . : isatap.{BA99E4ED-4040-42DE-9E34-A9D0B21C0D29}
                     Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                     DHCP Enabled. . . . . . . . . . . : No
                     Autoconfiguration Enabled . . . . : Yes

                  Tunnel adapter Local Area Connection* 15:

                     Media State . . . . . . . . . . . : Media disconnected
                     Connection-specific DNS Suffix  . :
                     Description . . . . . . . . . . . : isatap.{64469A5A-C62C-4B0B-B669-3474314F2FE8}
                     Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                     DHCP Enabled. . . . . . . . . . . : No
                     Autoconfiguration Enabled . . . . : Yes

                  Tunnel adapter Local Area Connection* 6:

                     Media State . . . . . . . . . . . : Media disconnected
                     Connection-specific DNS Suffix  . :
                     Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
                     Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                     DHCP Enabled. . . . . . . . . . . : No
                     Autoconfiguration Enabled . . . . : Yes

                  Tunnel adapter Local Area Connection* 11:

                     Media State . . . . . . . . . . . : Media disconnected
                     Connection-specific DNS Suffix  . :
                     Description . . . . . . . . . . . : 6TO4 Adapter
                     Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                     DHCP Enabled. . . . . . . . . . . : No
                     Autoconfiguration Enabled . . . . : Yes

                  Tunnel adapter Local Area Connection* 18:

                     Media State . . . . . . . . . . . : Media disconnected
                     Connection-specific DNS Suffix  . :
                     Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
                     Physical Address. . . . . . . . . : 02-00-54-55-4E-01
                     DHCP Enabled. . . . . . . . . . . : No
                     Autoconfiguration Enabled . . . . : Yes

                  Tunnel adapter Local Area Connection* 12:

                     Media State . . . . . . . . . . . : Media disconnected
                     Connection-specific DNS Suffix  . :
                     Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
                     Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                     DHCP Enabled. . . . . . . . . . . : No
                     Autoconfiguration Enabled . . . . : Yes

                  Tunnel adapter Local Area Connection* 16:

                     Media State . . . . . . . . . . . : Media disconnected
                     Connection-specific DNS Suffix  . :
                     Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
                     Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                     DHCP Enabled. . . . . . . . . . . : No
                     Autoconfiguration Enabled . . . . : Yes

                  Tunnel adapter Local Area Connection* 17:

                     Media State . . . . . . . . . . . : Media disconnected
                     Connection-specific DNS Suffix  . :
                     Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
                     Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                     DHCP Enabled. . . . . . . . . . . : No
                     Autoconfiguration Enabled . . . . : Yes

                  Tunnel adapter Local Area Connection* 19:

                     Media State . . . . . . . . . . . : Media disconnected
                     Connection-specific DNS Suffix  . :
                     Description . . . . . . . . . . . : isatap.{BA99E4ED-4040-42DE-9E34-A9D0B21C0D29}
                     Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                     DHCP Enabled. . . . . . . . . . . : No
                     Autoconfiguration Enabled . . . . : Yes

                  moneyman

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                    Re: cant connect to internet
                    « Reply #17 on: December 12, 2010, 06:36:05 PM »
                     ;D wow i believe we might be getting somewhere now
                    Windows IP Configuration

                       Host Name . . . . . . . . . . . . : POOHRIFIC-PC
                       Primary Dns Suffix  . . . . . . . :
                       Node Type . . . . . . . . . . . . : Hybrid
                       IP Routing Enabled. . . . . . . . : No
                       WINS Proxy Enabled. . . . . . . . : No

                    Wireless LAN adapter Wireless Network Connection:

                       Connection-specific DNS Suffix  . :
                       Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
                       Physical Address. . . . . . . . . : 00-22-69-07-97-DB
                       DHCP Enabled. . . . . . . . . . . : Yes
                       Autoconfiguration Enabled . . . . : Yes
                       Link-local IPv6 Address . . . . . : fe80::248d:4d17:483:8091%11(Preferred)
                       IPv4 Address. . . . . . . . . . . : 192.168.1.27(Preferred)
                       Subnet Mask . . . . . . . . . . . : 255.255.255.0
                       Lease Obtained. . . . . . . . . . : Sunday, December 12, 2010 3:15:48 PM
                       Lease Expires . . . . . . . . . . : Monday, December 13, 2010 3:15:47 PM
                       Default Gateway . . . . . . . . . : 192.168.1.1
                       DHCP Server . . . . . . . . . . . : 192.168.1.1
                       DHCPv6 IAID . . . . . . . . . . . : 335553129
                       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-1D-F4-93-00-1E-68-B4-90-BB
                       DNS Servers . . . . . . . . . . . : 192.168.1.1
                       NetBIOS over Tcpip. . . . . . . . : Enabled

                    Ethernet adapter Local Area Connection:

                       Media State . . . . . . . . . . . : Media disconnected
                       Connection-specific DNS Suffix  . :
                       Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
                       Physical Address. . . . . . . . . : 00-1E-68-B4-90-BB
                       DHCP Enabled. . . . . . . . . . . : Yes
                       Autoconfiguration Enabled . . . . : Yes

                    Tunnel adapter Local Area Connection* 13:

                       Media State . . . . . . . . . . . : Media disconnected
                       Connection-specific DNS Suffix  . :
                       Description . . . . . . . . . . . : isatap.{BA99E4ED-4040-42DE-9E34-A9D0B21C0D29}
                       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                       DHCP Enabled. . . . . . . . . . . : No
                       Autoconfiguration Enabled . . . . : Yes

                    Tunnel adapter Local Area Connection* 15:

                       Media State . . . . . . . . . . . : Media disconnected
                       Connection-specific DNS Suffix  . :
                       Description . . . . . . . . . . . : isatap.{64469A5A-C62C-4B0B-B669-3474314F2FE8}
                       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                       DHCP Enabled. . . . . . . . . . . : No
                       Autoconfiguration Enabled . . . . : Yes

                    Tunnel adapter Local Area Connection* 6:

                       Media State . . . . . . . . . . . : Media disconnected
                       Connection-specific DNS Suffix  . :
                       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
                       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                       DHCP Enabled. . . . . . . . . . . : No
                       Autoconfiguration Enabled . . . . : Yes

                    Tunnel adapter Local Area Connection* 11:

                       Media State . . . . . . . . . . . : Media disconnected
                       Connection-specific DNS Suffix  . :
                       Description . . . . . . . . . . . : 6TO4 Adapter
                       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                       DHCP Enabled. . . . . . . . . . . : No
                       Autoconfiguration Enabled . . . . : Yes

                    Tunnel adapter Local Area Connection* 18:

                       Media State . . . . . . . . . . . : Media disconnected
                       Connection-specific DNS Suffix  . :
                       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
                       Physical Address. . . . . . . . . : 02-00-54-55-4E-01
                       DHCP Enabled. . . . . . . . . . . : No
                       Autoconfiguration Enabled . . . . : Yes

                    Tunnel adapter Local Area Connection* 12:

                       Media State . . . . . . . . . . . : Media disconnected
                       Connection-specific DNS Suffix  . :
                       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
                       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                       DHCP Enabled. . . . . . . . . . . : No
                       Autoconfiguration Enabled . . . . : Yes

                    Tunnel adapter Local Area Connection* 16:

                       Media State . . . . . . . . . . . : Media disconnected
                       Connection-specific DNS Suffix  . :
                       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
                       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                       DHCP Enabled. . . . . . . . . . . : No
                       Autoconfiguration Enabled . . . . : Yes

                    Tunnel adapter Local Area Connection* 17:

                       Media State . . . . . . . . . . . : Media disconnected
                       Connection-specific DNS Suffix  . :
                       Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
                       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                       DHCP Enabled. . . . . . . . . . . : No
                       Autoconfiguration Enabled . . . . : Yes

                    Tunnel adapter Local Area Connection* 19:

                       Media State . . . . . . . . . . . : Media disconnected
                       Connection-specific DNS Suffix  . :
                       Description . . . . . . . . . . . : isatap.{BA99E4ED-4040-42DE-9E34-A9D0B21C0D29}
                       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
                       DHCP Enabled. . . . . . . . . . . : No
                       Autoconfiguration Enabled . . . . : Yes

                    Broni


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                    Re: cant connect to internet
                    « Reply #18 on: December 12, 2010, 07:13:00 PM »
                    Your wireless settings are fine.

                    Try this command now:
                              cmd /c ping 74.125.19.99>%temp%\$.$&notepad %temp%\$.$

                          and press Enter.

                    Post resulting log.

                    moneyman

                      Topic Starter


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                      Re: cant connect to internet
                      « Reply #19 on: December 12, 2010, 07:39:09 PM »


                      Pinging 74.125.19.99 with 32 bytes of data:

                      Reply from 192.168.1.27: Destination host unreachable.

                      Request timed out.

                      Reply from 192.168.1.27: Destination host unreachable.

                      Request timed out.



                      Ping statistics for 74.125.19.99:

                          Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),

                      Broni


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                      Re: cant connect to internet
                      « Reply #20 on: December 12, 2010, 07:45:40 PM »
                      Do you have some spare ethernet cable, so you can physically connect your laptop to the router?
                      If so, post fresh "ping" log.

                      moneyman

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                        Re: cant connect to internet
                        « Reply #21 on: December 13, 2010, 03:54:43 PM »
                        yes...how do I post a fresh ping? ::)

                        Broni


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                        Re: cant connect to internet
                        « Reply #22 on: December 13, 2010, 03:59:54 PM »
                        My reply #18

                        Computer_Commando



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                        Re: cant connect to internet
                        « Reply #23 on: December 13, 2010, 04:18:41 PM »
                        Let's establish that this router is communicating with the cable modem.  BTW, I have Comcast with Motorola Surfboard 5120 & Linksys router (no wireless).  If you type this or click this & it doesn't work, router is not connected to modem.  All Motorola & most other cable modems use this address.
                        http://192.168.100.1/.

                        Is your other computer (the one that's working) connected to the same router with an ethernet cable or is it connected to the cable modem with a USB cable?  You can't user both the ethernet & USB on a cable modem.

                        EDIT
                        See this from above:
                        Connection-specific DNS Suffix  . :
                        It should say:  Connection-specific DNS Suffix:  xxx.xxx.comcast.net

                        This says router is not communicating with modem.
                        « Last Edit: December 13, 2010, 04:31:16 PM by Computer_Commando »

                        moneyman

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                          Re: cant connect to internet
                          « Reply #24 on: December 13, 2010, 04:47:23 PM »


                          Pinging 74.125.19.99 with 32 bytes of data:

                          Reply from 74.125.19.99: bytes=32 time=89ms TTL=52

                          Reply from 74.125.19.99: bytes=32 time=89ms TTL=52

                          Reply from 74.125.19.99: bytes=32 time=87ms TTL=52

                          Reply from 74.125.19.99: bytes=32 time=87ms TTL=52



                          Ping statistics for 74.125.19.99:

                              Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

                          Approximate round trip times in milli-seconds:

                              Minimum = 87ms, Maximum = 89ms, Average = 88ms


                          Computer_Commando



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                          Re: cant connect to internet
                          « Reply #25 on: December 13, 2010, 04:49:52 PM »
                          Would you like to tell us what you did?  Then we can mark this solved.  It's working now.

                          moneyman

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                            Re: cant connect to internet
                            « Reply #26 on: December 13, 2010, 04:53:01 PM »
                            now that Im connected diretly with the ethernet cable, I can log on fine

                            Pinging 74.125.19.99 with 32 bytes of data:

                            Reply from 74.125.19.99: bytes=32 time=89ms TTL=52

                            Reply from 74.125.19.99: bytes=32 time=89ms TTL=52

                            Reply from 74.125.19.99: bytes=32 time=87ms TTL=52

                            Reply from 74.125.19.99: bytes=32 time=87ms TTL=52



                            Ping statistics for 74.125.19.99:

                                Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

                            Approximate round trip times in milli-seconds:

                                Minimum = 87ms, Maximum = 89ms, Average = 88ms

                            Broni


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                            Re: cant connect to internet
                            « Reply #27 on: December 13, 2010, 04:59:37 PM »
                            Good. Your wired connection is perfect.

                            Try to reinstall wireless driver, or....your router may have an issue with its wireless part.
                            If reinstalling driver won't help, it'd be a good idea to invite a friend with a laptop and see, if he can connect.

                            Computer_Commando



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                            Re: cant connect to internet
                            « Reply #28 on: December 13, 2010, 05:00:42 PM »
                            1.  Same router, wired connection works, wireless connection does not work?
                            Must be a setting in the router blocking wireless to the WAN connection (the cable from the router to the modem).
                            2.  What is make & model or router?

                            moneyman

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                              Re: cant connect to internet
                              « Reply #29 on: December 13, 2010, 05:48:01 PM »
                              Netgear
                              wireless-n 150 router wnr1000
                              made by Anatel

                              moneyman

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                                Re: cant connect to internet
                                « Reply #30 on: December 13, 2010, 05:50:01 PM »
                                I do have another computer (Mac book) thats picking up a wireless connection with no problem
                                Netgear
                                wireless-n 150 router wnr1000
                                made by Anatel

                                Broni


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                                Re: cant connect to internet
                                « Reply #31 on: December 13, 2010, 05:54:21 PM »
                                Reinstall wireless driver then.

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                                  Re: cant connect to internet
                                  « Reply #32 on: December 13, 2010, 06:16:02 PM »
                                  I reinstalled wireless driver with the ethernet cable connected .. It was successful , but when I disconnect the cable Im back to the same thing, it says I'm connected but I still don't have a internet connnection

                                  Broni


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                                  Re: cant connect to internet
                                  « Reply #33 on: December 13, 2010, 06:19:38 PM »
                                  With ethernet cable DISCONNECTED, post fresh "ping" log.

                                  Computer_Commando



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                                  Re: cant connect to internet
                                  « Reply #34 on: December 14, 2010, 11:43:19 AM »
                                  Some laptops have a small switch to turn the wireless on/off.  I believe this switch only turns off the transceiver, which would account for everything else functioning.  When turned on, there is a small LED indicating that it's on.

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                                    Re: cant connect to internet
                                    « Reply #35 on: December 23, 2010, 03:42:44 PM »
                                    yes my wireless indication is on  ???
                                    in my device manager, I'm getting a "(code 31) saying this device is not working properly because windows cannot load the drivers required for the device" (microsoft ISATAP adapter #4)
                                    « Last Edit: December 23, 2010, 04:15:53 PM by moneyman »

                                    Computer_Commando



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                                    Re: cant connect to internet
                                    « Reply #36 on: December 23, 2010, 06:05:11 PM »
                                    Started typing "code 31" into Google and it suggested this:  "code 31 network adapter vista", 349,000 results.
                                    Any of the Microsoft ones could be useful, start with this one:
                                    http://social.technet.microsoft.com/Forums/en-US/itprovistahardware/thread/d16e327e-9e9d-4de6-8537-45141f4179aa/