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Author Topic: Requesting help to clean PC  (Read 11252 times)

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SuperDave

  • Malware Removal Specialist


  • Genius
  • Thanked: 1020
  • Certifications: List
  • Experience: Expert
  • OS: Windows 10
Re: Requesting help to clean PC
« Reply #15 on: January 12, 2011, 07:24:02 PM »
It says "no action taken". Please run it again and clean the infections. Let's do some cleanup.

Download OTL to your desktop.

To remove all of the tools we used and the files and folders they created do the following:
Double click OTL.exe.
  • Click the CleanUp button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes.
Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.

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To turn off Windows XP System Restore:

NOTE: These instructions assume that you are using the default Windows XP Start Menu and have not changed to the Classic Start menu. To re-enable the default menu, right-click Start, click Properties, click Start menu (not Classic) and then click OK.

1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore" or "Turn off System Restore on all drives"
5. Click Apply.
6.  When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
8. Restart the computer and follow the instructions in the next section to turn on System Restore.

To turn on Windows XP System Restore:

1. Click Start.
2. Right-click My Computer, and then click Properties.
3. Click the System Restore tab.
4. Uncheck "Turn off System Restore" or "Turn off System Restore on all drives."
5. Click Apply, and then click OK.
This will give you a new, clean Restore Point.

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Clean out your temporary internet files and temp files.

Download TFC by OldTimer to your desktop.

Double-click TFC.exe to run it.

Note: If you are running on Vista, right-click on the file and choose Run As Administrator

TFC will close all programs when run, so make sure you have saved all your work before you begin.

* Click the Start button to begin the cleaning process.
* Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.
* Please let TFC run uninterrupted until it is finished.

Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.
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Use the Secunia Software Inspector to check for out of date software.

•Click Start Now

•Check the box next to Enable thorough system inspection.

•Click Start

•Allow the scan to finish and scroll down to see if any updates are needed.
•Update anything listed.
.
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Go to Microsoft Windows Update and get all critical updates.

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I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!
Windows 8 and Windows 10 dual boot with two SSD's

navylu03

  • Guest
Re: Requesting help to clean PC
« Reply #16 on: January 16, 2011, 12:49:43 AM »
Hi Dave,

I'll try your instruction...viruses keep me annoying...hopes it will work and Thanks for advance...
These instructions were created for this user and may do more harm to your computer than good. If you're having problems, start your own thread and you will get help.
« Last Edit: January 16, 2011, 10:30:52 AM by SuperDave »

UnderAttack

    Topic Starter


    Rookie
    • Experience: Experienced
    • OS: Linux variant
    Re: Requesting help to clean PC
    « Reply #17 on: January 23, 2011, 04:33:50 PM »
    Thank you so much Dave for all your time, effort and expertise.  You are an absolute star :)

    SuperDave

    • Malware Removal Specialist


    • Genius
    • Thanked: 1020
    • Certifications: List
    • Experience: Expert
    • OS: Windows 10
    Re: Requesting help to clean PC
    « Reply #18 on: January 23, 2011, 07:10:21 PM »
    You're welcome. I will lock this thread. If the original poster needs it re-opened, please pm me.
    Windows 8 and Windows 10 dual boot with two SSD's