Your best bet to resolve this issue is probably through the Help option at Pogo. (top, right corner of the window) Open Help and type in "java" in the search window and you'll get all sorts of guides \ suggestions \ information. After the "java" search results window opens, on the far left side, try the links in the Pogo Tool Box.
I haven't played at Pogo in a long time but their support was always
top notch for me.