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Author Topic: my modem won't go into the internet PLZ HELP  (Read 2194 times)

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Gamesexpert101

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    my modem won't go into the internet PLZ HELP
    « on: February 13, 2011, 10:54:44 AM »
    well my modem is connected to my linksys router and then connected to my computer but when i try to connect it does'nt go and when i put the diagnostics to see whats wrong it says "the network adapter local area connection is not correctly configured to use the ip protocol ive tried unpluging and plugging it restarting the computer and a bunch of stuff i've been looking to fix this in my freind's computer for days now but i have no solutions. and the solutions the computer give's is "Make sure your internet protocol bindings are correct:ensure that internet protocol version 4 (tcp/ipv4) and internet protocol version 6 (tcp/ipv6) are selected in the configuration for the network adapter local area connection  but i did that and that still did'nt work and i think it's the computer because the internet works wirelessly thats how im online but the ethernet cord and wireless does'nt work on my computer only my freinds laptop.also when i put ip config it says

               Windows IP Configuration
    host name . . .  . . . . . . . . . . . . .: Gabriel-PC
    Primary Dns Suffix . . . .... .. . . . .:
     node type . . . . . . .. .. . . ... . .. ..: Hybrid
    IP Routing enabled. . .... . . . . . . .: No
    WINS Proxy enabled . . . . . .. . . . .: No

    Tunnel adapter local area connection* 9:

    Media State . . . . . . . . . . . . . . .. . . .: Media disconnected
    connection-specific DNS Suffix  .  .  .  .:
    Description  .  .  .  .  .  .  .  .  .  .  .  .  .  .: Teredo Tunneling Pseudo-interface
    Physical Address  .  .  .  .  .  .  .  .  .  .  .  . : 02-00-54-55-4E-01
    DHCP Enabled  .  .  .  .   .  .      .  .  .  .   . :  No
    Autoconfiguration Enabled  .  .  .  .  .  .  . : yes

    can someone plz help me i will appreciate it

    modem model: surf board SB4100
    router model: linksys wireless-G  2.4 GHz  54Mbps
    OS:windows vista

    Quantos



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    Re: my modem won't go into the internet PLZ HELP
    « Reply #1 on: February 13, 2011, 11:15:49 AM »
    Is your network card an add-on or is it integrated into the motherboard?
    Evil is an exact science.

    Gamesexpert101

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      Re: my modem won't go into the internet PLZ HELP
      « Reply #2 on: February 13, 2011, 11:19:56 AM »
      network card ? how do i find out

      Gamesexpert101

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        Re: my modem won't go into the internet PLZ HELP
        « Reply #3 on: February 13, 2011, 11:35:38 AM »
        i think add on

        rthompson80819



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        Re: my modem won't go into the internet PLZ HELP
        « Reply #4 on: February 13, 2011, 04:46:12 PM »
        network card ? how do i find out

        Just look at the back of your computer, if it's a separate card one of the expansion slots will be used.  If your network connection isn't on one of the expansion slots then the network connection is on your motherboard.

        Rustys



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        Re: my modem won't go into the internet PLZ HELP
        « Reply #5 on: February 15, 2011, 12:39:06 AM »
        Is your internet DSL/Satellite/Cable?

        May need to clone your MAC address to your router for Satellite/Cable (may not be the issue).

        Your computer has a hardware address called a MAC that never changes, and therefore uniquely identifies your computer. When your Internet Service Provider sets up your connection, they register your computer’s MAC address with their system. From that point on, your computer must identify to their system with its MAC in order to be allowed access to the Internet. Since your computer’s MAC is a unique address, any router that you might later set up as an intermediary between your broadband modem and computer(s) will have a different MAC. Your router’s MAC will be unknown to your ISP, and so they may deny Internet connectivity to your router.

        Have you made any configuration changes to the router if so may want to reset to factory.

        Can you connect to the internet by removing the router and connecting directly to the modem via cable?

        If yes then put the router back on following the instruction manual for the router.

        Turn on modem wait for all lights to come on and completely power on, then turn on the router wait for all lights to come on and completely power on, then computer see if you can access.
        "Confucius could give answer to that... unfortunately Confucius not here at moment."