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Author Topic: MSE wants to UPGRADE but wont?  (Read 27927 times)

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ImnoGuru

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    Re: MSE wants to UPGRADE but wont?
    « Reply #15 on: March 16, 2011, 12:59:04 AM »
    OK SuperDave that seemed to work well. I generated this log.

    SysProt AntiRootkit v1.0.1.0
    by swatkat

    ******************************************************************************************
    ******************************************************************************************

    No Hidden Processes found

    ******************************************************************************************
    ******************************************************************************************
    Kernel Modules:
    Module Name: \SystemRoot\System32\Drivers\dump_atapi.sys
    Service Name: ---
    Module Base: B0133000
    Module End: B014B000
    Hidden: Yes

    Module Name: \SystemRoot\System32\Drivers\dump_WMILIB.SYS
    Service Name: ---
    Module Base: F79DF000
    Module End: F79E1000
    Hidden: Yes

    Module Name: \??\C:\ComboFix\catchme.sys
    Service Name: catchme
    Module Base: F77C7000
    Module End: F77CF000
    Hidden: Yes

    Module Name: \??\C:\WINDOWS\system32\Drivers\PROCEXP113.SYS
    Service Name: ---
    Module Base: F79F1000
    Module End: F79F3000
    Hidden: Yes

    ******************************************************************************************
    ******************************************************************************************
    No SSDT Hooks found

    ******************************************************************************************
    ******************************************************************************************
    No Kernel Hooks found

    ******************************************************************************************
    ******************************************************************************************
    Hidden files/folders:
    Object: C:\Documents and Settings\Administrator\My Documents\Downloads\Assorted How to instructional manuals and ebooks\Anthony Robbins Personal Power 2 Self Help Tapes Complete\Anthony Robbins - Personal Power 2 - Bonus tapes! The Driving Force The Six Human Nee
    Status: Hidden

    Object: C:\Documents and Settings\Administrator\My Documents\Downloads\Assorted How to instructional manuals and ebooks\Anthony Robbins Personal Power 2 Self Help Tapes Complete\Anthony Robbins - Personal Power 2 - Day 02 -  The Controlling Force that Directs You
    Status: Hidden

    Object: C:\Documents and Settings\Administrator\My Documents\Downloads\Assorted How to instructional manuals and ebooks\Anthony Robbins Personal Power 2 Self Help Tapes Complete\Anthony Robbins - Personal Power 2 - Day 05,6,7 - What Everyone Wants And how u can g
    Status: Hidden

    Object: C:\Documents and Settings\Administrator\My Documents\Downloads\Assorted How to instructional manuals and ebooks\Anthony Robbins Personal Power 2 Self Help Tapes Complete\Anthony Robbins - Personal Power 2 - Day 12,14 - Creating Your Future the Goal settin
    Status: Hidden

    Object: C:\Documents and Settings\Administrator\My Documents\Downloads\Assorted How to instructional manuals and ebooks\Anthony Robbins Personal Power 2 Self Help Tapes Complete\Anthony Robbins - Personal Power 2 - Day 15 - Success Conditioning The power of ritua
    Status: Hidden

    Object: C:\Documents and Settings\Administrator\My Documents\Downloads\Assorted How to instructional manuals and ebooks\Anthony Robbins Personal Power 2 Self Help Tapes Complete\Anthony Robbins - Personal Power 2 - Day 19,20,21 - Overcoming Fears of Failure and S
    Status: Hidden

    Object: C:\Documents and Settings\Administrator\My Documents\Downloads\Assorted How to instructional manuals and ebooks\Anthony Robbins Personal Power 2 Self Help Tapes Complete\Anthony Robbins - Personal Power 2 - Day 22 - Eliminating Self-Sabotage & Creating Un
    Status: Hidden

    Object: C:\Documents and Settings\Administrator\My Documents\Downloads\Assorted How to instructional manuals and ebooks\Anthony Robbins Personal Power 2 Self Help Tapes Complete\Anthony Robbins - Personal Power 2 - Day 25 - How to solve problems quickly and effec
    Status: Hidden

    Object: C:\Documents and Settings\Administrator\My Documents\Downloads\Assorted How to instructional manuals and ebooks\Anthony Robbins Personal Power 2 Self Help Tapes Complete\Anthony Robbins - Personal Power 2 - Day 26,27,28,29,30 - My Personal Challenge to Yo
    Status: Hidden

    Object: C:\Documents and Settings\Administrator\My Documents\Downloads\Assorted How to instructional manuals and ebooks\Anthony Robbins Personal Power 2 Self Help Tapes Complete\anthony robbins - vibrant health and energy document Insight to the messages in the S
    Status: Hidden

    Object: C:\Documents and Settings\Administrator\My Documents\Downloads\Assorted How to instructional manuals and ebooks\Financial, Trading, & Real Estate E-Books\Ahead Of The Market - The Zacks Method For Spotting Stocks Early In Any Economy (Harpercollins-2003)
    Status: Hidden

    Object: C:\Documents and Settings\Administrator\My Documents\Downloads\Assorted How to instructional manuals and ebooks\Financial, Trading, & Real Estate E-Books\Comfort Zone Investing - How To Tailor Your Portfolio For High Returns And Peace Of Mind (Career-2002
    Status: Hidden

    Object: C:\Documents and Settings\Administrator\My Documents\Downloads\Assorted How to instructional manuals and ebooks\Rich Dad's Roads To Riches- 6 Steps To Becoming A Successful Real Estate Investor\Rich Dad's Roads To Riches- 6 Steps To Becoming A Successful
    Status: Hidden

    Object: C:\Qoobox\BackEnv\AppData.folder.dat
    Status: Access denied

    Object: C:\Qoobox\BackEnv\Cache.folder.dat
    Status: Access denied

    Object: C:\Qoobox\BackEnv\Cookies.folder.dat
    Status: Access denied

    Object: C:\Qoobox\BackEnv\Desktop.folder.dat
    Status: Access denied

    Object: C:\Qoobox\BackEnv\Favorites.folder.dat
    Status: Access denied

    Object: C:\Qoobox\BackEnv\History.folder.dat
    Status: Access denied

    Object: C:\Qoobox\BackEnv\LocalAppData.folder.dat
    Status: Access denied

    Object: C:\Qoobox\BackEnv\LocalSettings.folder.dat
    Status: Access denied

    Object: C:\Qoobox\BackEnv\Music.folder.dat
    Status: Access denied

    Object: C:\Qoobox\BackEnv\NetHood.folder.dat
    Status: Access denied

    Object: C:\Qoobox\BackEnv\Personal.folder.dat
    Status: Access denied

    Object: C:\Qoobox\BackEnv\Pictures.folder.dat
    Status: Access denied

    Object: C:\Qoobox\BackEnv\PrintHood.folder.dat
    Status: Access denied

    Object: C:\Qoobox\BackEnv\Profiles.Folder.dat
    Status: Access denied

    Object: C:\Qoobox\BackEnv\Profiles.Folder.folder.dat
    Status: Access denied

    Object: C:\Qoobox\BackEnv\Programs.folder.dat
    Status: Access denied

    Object: C:\Qoobox\BackEnv\Recent.folder.dat
    Status: Access denied

    Object: C:\Qoobox\BackEnv\SendTo.folder.dat
    Status: Access denied

    Object: C:\Qoobox\BackEnv\SetPath.bat
    Status: Access denied

    Object: C:\Qoobox\BackEnv\StartMenu.folder.dat
    Status: Access denied

    Object: C:\Qoobox\BackEnv\StartUp.folder.dat
    Status: Access denied

    Object: C:\Qoobox\BackEnv\SysPath.dat
    Status: Access denied

    Object: C:\Qoobox\BackEnv\Templates.folder.dat
    Status: Access denied

    Object: C:\Qoobox\BackEnv\VikPev00
    Status: Access denied


    Let me know what you see in there please.
    Thanks ImnoGuru.
    It takes 15 years to become an overnight success & Windows 10 will add another 10 years to it.

    ImnoGuru

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      Re: MSE wants to UPGRADE but wont?
      « Reply #16 on: March 16, 2011, 02:12:21 AM »
      Here's an unexpected find. When I ran the AVG scan.

      The results list has come up with some (6 so far) old documents that says "The file is signed with a broken digital signature, issued by Microsoft Corporation."
      The list doesnt see these as a threat just in the scan results list. All of those 6 are audio driver's .exe

      Im not sure exactly what that actually means, but it may help in our jouney of discovery.
      It takes 15 years to become an overnight success & Windows 10 will add another 10 years to it.

      SuperDave

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      Re: MSE wants to UPGRADE but wont?
      « Reply #17 on: March 16, 2011, 11:51:52 AM »
      I'd like to scan your machine with ESET OnlineScan

      •Hold down Control and click on the following link to open ESET OnlineScan in a new window.
      ESET OnlineScan
      •Click the button.
      •For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
      • Click on to download the ESET Smart Installer. Save it to your desktop.
      • Double click on the icon on your desktop.
      •Check
      •Click the button.
      •Accept any security warnings from your browser.
      •Check
      •Push the Start button.
      •ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
      •When the scan completes, push
      •Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
      •Push the button.
      •Push
      A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt
      Windows 8 and Windows 10 dual boot with two SSD's

      ImnoGuru

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        Re: MSE wants to UPGRADE but wont?
        « Reply #18 on: March 17, 2011, 12:06:32 AM »
        This is the log from ESET Online.
        Thanks SuperDave.


        C:\Documents and Settings\Administrator\My Documents\Downloads\Big Fish Games Collection (Mega Pack).zip   multiple threats   deleted - quarantined
        C:\Documents and Settings\Administrator\My Documents\Downloads\Inception 2010 DVDSCR XviD-ESPiSE\Inception 2010 DVDSCR XviD-ESPiSE.avi   a variant of WMA/TrojanDownloader.GetCodec.gen trojan   unable to clean
        C:\Documents and Settings\Administrator\My Documents\Downloads\Killers 2010 DVDrip XviD-KiNGDOM\Killers.2010.DVDrip.XviD-KiNGDOM.avi   a variant of WMA/TrojanDownloader.GetCodec.gen trojan   unable to clean
        C:\Documents and Settings\Administrator\My Documents\My Received Files\beachholiday.zip   PHP/Kryptik.AB trojan   deleted - quarantined
        C:\Documents and Settings\Administrator\My Documents\My Received Files\CursorMania.exe   a variant of Win32/AdInstaller application   cleaned by deleting - quarantined
        C:\Program Files\IWONG\bar\1.bin\9udatact.dll   a variant of Win32/Toolbar.MyWebSearch.A application   cleaned by deleting - quarantined
        C:\Program Files\IWONG\bar\1.bin\9uhtml.dll   probably a variant of Win32/Toolbar.MyWebSearch.F application   cleaned by deleting - quarantined
        C:\Program Files\IWONG\bar\1.bin\9uhtmlmu.dll   probably a variant of Win32/Toolbar.MyWebSearch.B application   cleaned by deleting - quarantined
        C:\Program Files\IWONG\bar\1.bin\9uPlugin.dll   probably a variant of Win32/Toolbar.MyWebSearch application   cleaned by deleting - quarantined
        C:\Program Files\IWONG\bar\1.bin\9uregfft.dll   probably a variant of Win32/Spy.Agent.GSCZTKA trojan   cleaned by deleting - quarantined
        C:\Program Files\IWONGEI\Installr\1.bin\9uEIPlug.dll   a variant of Win32/Toolbar.MyWebSearch application   cleaned by deleting - quarantined
        C:\System Volume Information\_restore{E69DF2CF-181D-4092-9FD6-F8D03B4C12EF}\RP281\A0013517.DLL   Win32/Toolbar.MyWebSearch application   cleaned by deleting - quarantined
        C:\System Volume Information\_restore{E69DF2CF-181D-4092-9FD6-F8D03B4C12EF}\RP317\A0015291.dll   a variant of Win32/Toolbar.MyWebSearch.A application   cleaned by deleting - quarantined
        C:\System Volume Information\_restore{E69DF2CF-181D-4092-9FD6-F8D03B4C12EF}\RP317\A0015292.dll   probably a variant of Win32/Toolbar.MyWebSearch.F application   cleaned by deleting - quarantined
        C:\System Volume Information\_restore{E69DF2CF-181D-4092-9FD6-F8D03B4C12EF}\RP317\A0015293.dll   probably a variant of Win32/Toolbar.MyWebSearch.B application   cleaned by deleting - quarantined
        C:\System Volume Information\_restore{E69DF2CF-181D-4092-9FD6-F8D03B4C12EF}\RP317\A0015294.dll   probably a variant of Win32/Toolbar.MyWebSearch application   cleaned by deleting - quarantined
        C:\System Volume Information\_restore{E69DF2CF-181D-4092-9FD6-F8D03B4C12EF}\RP317\A0015295.dll   probably a variant of Win32/Spy.Agent.GSCZTKA trojan   cleaned by deleting - quarantined
        C:\System Volume Information\_restore{E69DF2CF-181D-4092-9FD6-F8D03B4C12EF}\RP317\A0015296.dll   a variant of Win32/Toolbar.MyWebSearch application   cleaned by deleting - quarantined
        It takes 15 years to become an overnight success & Windows 10 will add another 10 years to it.

        SuperDave

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        Re: MSE wants to UPGRADE but wont?
        « Reply #19 on: March 17, 2011, 01:15:38 PM »
        AVENGER

        • Download The Avenger by Swandog46 from here.
        • Unzip/extract it to a folder on your desktop.
        • Double click on avenger.exe to run The Avenger.
        • Click OK.
        • Make sure that the box next to Scan for rootkits has a tick in it and that the box next to Automatically disable any rootkits found does not have a tick in it.
        • Click the Execute button.
        • You will be asked No script has been entered.  Do you want to execute a rootkit scan only?.
        • Click Yes.
        • You will now be asked First step completed --- The Avenger has been successfully set up to run on next boot.  Reboot now?.
        • Click Yes.
        • Your PC will now be rebooted.
        • After your PC has completed the necessary reboots, a log should automatically open. If it does not automatically open, then the log can be found at %systemdrive%\avenger.txt (typically C:\avenger.txt).
        • Please post this log in your next reply.
        Windows 8 and Windows 10 dual boot with two SSD's

        ImnoGuru

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          Re: MSE wants to UPGRADE but wont?
          « Reply #20 on: March 18, 2011, 08:06:42 AM »
          Ran that one just now and it come up with this log SuperDave.

          Logfile of The Avenger Version 2.0, (c) by Swandog46
          http://swandog46.geekstogo.com

          Platform:  Windows XP

          *******************

          Script file opened successfully.
          Script file read successfully.

          Backups directory opened successfully at C:\Avenger

          *******************

          Beginning to process script file:

          Rootkit scan active.
          No rootkits found!


          Completed script processing.

          *******************

          Finished!  Terminate.

          Looks like there is nothing there. Is there only the one reboot from this?
          I tried to look in the .txt file, to confirm the file contents but it asked for a password to enter.

          Thanks ImnoGuru.
          It takes 15 years to become an overnight success & Windows 10 will add another 10 years to it.

          SuperDave

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          Re: MSE wants to UPGRADE but wont?
          « Reply #21 on: March 18, 2011, 01:20:12 PM »
          Download OTL to your desktop.

          * Open OTL
          * Copy and Paste the following text in the codebox into the Custom Scans/Fixes window.

          Code: [Select]
          :OTL

          :Files
          C:\Documents and Settings\Administrator\My Documents\Downloads\Inception 2010 DVDSCR XviD-ESPiSE\Inception 2010 DVDSCR XviD-ESPiSE.avi
          C:\Documents and Settings\Administrator\My Documents\Downloads\Killers 2010 DVDrip XviD-KiNGDOM\Killers.2010.DVDrip.XviD-KiNGDOM.avi 

          :COMMANDS
          [resethosts]
          [purity]
          [emptytemp]
          [start explorer]

          * Click Run Fix
          * OTLI2 may ask to reboot the machine. Please do so if asked.
          * Click OK
          * A report will open. Copy and Paste that report in your next reply.
          Please run another ESET scan after doing the above and post the log.
          Windows 8 and Windows 10 dual boot with two SSD's

          ImnoGuru

            Topic Starter


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            Re: MSE wants to UPGRADE but wont?
            « Reply #22 on: March 20, 2011, 07:02:51 AM »
            All processes killed
            ========== OTL ==========
            ========== FILES ==========
            File\Folder C:\Documents and Settings\Administrator\My Documents\Downloads\Inception 2010 DVDSCR XviD-ESPiSE\Inception 2010 DVDSCR XviD-ESPiSE.avi not found.
            File\Folder C:\Documents and Settings\Administrator\My Documents\Downloads\Killers 2010 DVDrip XviD-KiNGDOM\Killers.2010.DVDrip.XviD-KiNGDOM.avi not found.
            ========== COMMANDS ==========
            C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
            HOSTS file reset successfully
             
            [EMPTYTEMP]
             
            User: 4 GIG FLASH
             
            User: Administrator
            ->Temp folder emptied: 152827 bytes
            ->Temporary Internet Files folder emptied: 35883 bytes
            ->Java cache emptied: 0 bytes
            ->FireFox cache emptied: 39836020 bytes
            ->Flash cache emptied: 890 bytes
             
            User: All Users
             
            User: Default User
            ->Temp folder emptied: 0 bytes
            ->Temporary Internet Files folder emptied: 0 bytes
            ->Flash cache emptied: 0 bytes
             
            User: LocalService
            ->Temp folder emptied: 0 bytes
            ->Temporary Internet Files folder emptied: 33170 bytes
             
            User: NetworkService
            ->Temp folder emptied: 0 bytes
            ->Temporary Internet Files folder emptied: 33170 bytes
             
            %systemdrive% .tmp files removed: 0 bytes
            %systemroot% .tmp files removed: 0 bytes
            %systemroot%\System32 .tmp files removed: 0 bytes
            %systemroot%\System32\dllcache .tmp files removed: 0 bytes
            %systemroot%\System32\drivers .tmp files removed: 0 bytes
            Windows Temp folder emptied: 1109 bytes
            %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
            %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
            RecycleBin emptied: 0 bytes
             
            Total Files Cleaned = 38.00 mb
             
             
            OTL by OldTimer - Version 3.2.22.3 log created on 03202011_231549

            Files\Folders moved on Reboot...

            Registry entries deleted on Reboot...


            Running the ESET Scan now.
            Thanks SuperDave.
            It takes 15 years to become an overnight success & Windows 10 will add another 10 years to it.

            ImnoGuru

              Topic Starter


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              Re: MSE wants to UPGRADE but wont?
              « Reply #23 on: March 20, 2011, 08:59:33 AM »
              and here is the next ESET scan.

              C:\_OTL\MovedFiles\03202011_134244\C_Documents and Settings\Administrator\My Documents\Downloads\Inception 2010 DVDSCR XviD-ESPiSE\Inception 2010 DVDSCR XviD-ESPiSE.avi   a variant of WMA/TrojanDownloader.GetCodec.gen trojan   unable to clean
              C:\_OTL\MovedFiles\03202011_134244\C_Documents and Settings\Administrator\My Documents\Downloads\Killers 2010 DVDrip XviD-KiNGDOM\Killers.2010.DVDrip.XviD-KiNGDOM.avi   a variant of WMA/TrojanDownloader.GetCodec.gen trojan   unable to clean

              Thank you SuperDave.
              It takes 15 years to become an overnight success & Windows 10 will add another 10 years to it.

              SuperDave

              • Malware Removal Specialist
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              Re: MSE wants to UPGRADE but wont?
              « Reply #24 on: March 20, 2011, 01:12:30 PM »
              Could you please search for these files and let me know if you can find them. OTL says it can't find them but ESET is finding them.

              Click Start, Search, select All Files and Folders. Copy and paste each one separately.
              Code: [Select]
              C:\Documents and Settings\Administrator\My Documents\Downloads\Inception 2010 DVDSCR XviD-ESPiSE\Inception 2010 DVDSCR XviD-ESPiSE.avi   
              C:\Documents and Settings\Administrator\My Documents\Downloads\Killers 2010 DVDrip XviD-KiNGDOM\Killers.2010.DVDrip.XviD-KiNGDOM.avi   
              and click search. Delete this file.
              Windows 8 and Windows 10 dual boot with two SSD's

              ImnoGuru

                Topic Starter


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                Re: MSE wants to UPGRADE but wont?
                « Reply #25 on: March 20, 2011, 10:06:14 PM »
                I found the folders for both of those but there were no contents in it. I deleted each of them and emptied the recycle bin as well.

                So they should well and truly gone SuperDave.  :)
                It takes 15 years to become an overnight success & Windows 10 will add another 10 years to it.

                SuperDave

                • Malware Removal Specialist
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                Re: MSE wants to UPGRADE but wont?
                « Reply #26 on: March 21, 2011, 01:15:48 PM »
                That's good. Let's do some cleanup.

                To uninstall ComboFix

                • Click the Start button. Click Run. For Vista: type in Run in the Start search, and click on Run in the results pane.
                • In the field, type in ComboFix /uninstall


                (Note: Make sure there's a space between the word ComboFix and the forward-slash.)

                • Then, press Enter, or click OK.
                • This will uninstall ComboFix, delete its folders and files, hides System files and folders, and resets System Restore.
                **************************************************
                Clean out your temporary internet files and temp files.

                Download TFC by OldTimer to your desktop.

                Double-click TFC.exe to run it.

                Note: If you are running on Vista, right-click on the file and choose Run As Administrator

                TFC will close all programs when run, so make sure you have saved all your work before you begin.

                * Click the Start button to begin the cleaning process.
                * Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.
                * Please let TFC run uninterrupted until it is finished.

                Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.
                *************************************************
                To remove all of the tools we used and the files and folders they created do the following:
                Double click OTL.exe.
                • Click the CleanUp button.
                • Select Yes when the "Begin cleanup Process?" prompt appears.
                • If you are prompted to Reboot during the cleanup, select Yes.
                • The tool will delete itself once it finishes.
                Note: If any tool, file or folder (belonging to the program we have used) hasn't been deleted, please delete it manually.
                ****************************************************
                Use the Secunia Software Inspector to check for out of date software.

                •Click Start Now

                •Check the box next to Enable thorough system inspection.

                •Click Start

                •Allow the scan to finish and scroll down to see if any updates are needed.
                •Update anything listed.
                .
                ----------

                Go to Microsoft Windows Update and get all critical updates.

                ----------

                I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

                SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
                * Using SpywareBlaster to protect your computer from Spyware and Malware
                * If you don't know what ActiveX controls are, see here

                Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

                Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

                Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
                Safe Surfing!
                Windows 8 and Windows 10 dual boot with two SSD's

                ImnoGuru

                  Topic Starter


                  Adviser
                • The wonders of modern technology.
                • Thanked: 8
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                  Re: MSE wants to UPGRADE but wont?
                  « Reply #27 on: March 22, 2011, 09:04:47 AM »
                  Thank you for your most dedicated help with my computer security SuperDave.

                  It was indeed an intense and thorough cleaning of all possible infections.
                  Also in your transcripts I found many interesting links that helped explain why computer security is so vital.

                  I rest assured that your instructions have rendered my computer totally free from all past infections and thank you again for a most intensive effort. ;D

                  After running the, near last of your recommendations, to update software (Secunia Software Inspector ) I was presented with a list of Microsoft updates amongst the list.
                  I tried to download and install the updates but have been continually failed as the Microsoft installer seems to be inoperative/corrupted, inaccessible.

                  Do you think I should continue this "update/download fail" problem in the software forum?

                  Thanks ImnoGuru
                  It takes 15 years to become an overnight success & Windows 10 will add another 10 years to it.

                  SuperDave

                  • Malware Removal Specialist
                  • Moderator


                  • Genius
                  • Thanked: 1020
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                  • Experience: Expert
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                  Re: MSE wants to UPGRADE but wont?
                  « Reply #28 on: March 22, 2011, 01:24:22 PM »
                  Quote
                  Do you think I should continue this "update/download fail" problem in the software forum?
                  Please try this first. Be sure to read all the warnings.

                  Download Dial-a-Fix by djlizard, save it to the desktop then extract it to it's own folder.

                  •Open the folder and run Dial-a-fix.exe
                  •2 windows will open. Close the one in the background labeled Restrictive Policies
                  •Check the box in section 1, Empty temp folders.

                  •Check the box in section 2, Fix Windows Installer.

                  •Check the box in section 3, Fix Windows Update.

                  •Check the box in section 4, labeled SSL/HTTPS/Cryptography. The 4 boxes under it should be pre-checked

                  •Check all boxes in section 5, labeled Registration Center.

                  •Click Go

                  •OK any error messages if received, but write them down and post them here.

                  Restart the computer when done.
                  Windows 8 and Windows 10 dual boot with two SSD's

                  ImnoGuru

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                  • The wonders of modern technology.
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                    • Computer: Specs
                    • Experience: Experienced
                    • OS: Windows 10
                    Re: MSE wants to UPGRADE but wont?
                    « Reply #29 on: March 22, 2011, 07:58:57 PM »
                    I went there and did Dial-a-Fix and it came back with,

                    1. Windows Installer access denied.

                    2. Dial-a-fix error code 2147467259 was encountered while trying to unregister C:\windows\system32\msxml3.dll. Error text is unspecified error.

                    3. An error occurred during registration of the file C:\WINDOWS\system32\wuaueng.dll (version 7.4.7600.226). Error code 0x80070005:"Access denied" It is suggested that you run "repair permissions" which is found in the tools dialog. XP users will need secedit.exe to perform this repair.   http://DjLizard.net/software/secedit.sfx.exe.

                    Then there were a string of windows totaling about 10 with similar error codes and reasons. I took photo's of them rather than writing them all down. (if you want to see them as well SuperDave.)   :'(
                    It takes 15 years to become an overnight success & Windows 10 will add another 10 years to it.