My problems may have been caused by trying to install an old Logitech webcam that was not compatible with my HP Pavilion (p6213w). A few days later I noticed that there was no sound. With the help of HP support chat I downloaded and reinstalled driver for Realtek High Def sound, but after 3-4 hours and 3 different techs, still no sound!!
The last tech told me I should back up my files and reformat! I plugged in my Passport Elite and it wouldn't work either! (I tested it on my laptop and it's not the Passport that doesn't work). (However, the USB does work with a flashdrive, charging ipod, etc.)
THEN I had to scan/fax something and I get a "scanner not detected" message even though I have an All in One and the printer works! I tried copying something pushing the button on the printer and it works (in other words the scanner DOES work, but not with the computer).
What's going on here, anyone know? Are all these problems related to trying to install the old webcam? And how do I begin to fix this?
Thank you from a very frustrated lady.
