Black screen, white arrow; won't load log in screen

[detunized]

They told me to hit F8 when its starting up.  It takes me to these set of options which allows me to choose Repair Computer. Then I choose System Restore, and then my laptop restarts,  asking me which mode to start up in.  Prevx support told me to choose 'Safe mode with Networking'

I do so, but it still takes me to the black screen and white arrow

[reddevilggg]

Try F8 again and choose 'Last Known good configuration'

You could also try this
Unplug the power, remove the battery and then hold the power button for 30 to 60 seconds. Then reattach the power and attempt a boot.

[detunized]

HAHAHA IT WORKED!!

Yeah I had to configure it to its last known good configuration lol

It then restored itself and started up fine!!

Thanks for your help! 

[reddevilggg]

Glad to help