repeat signing in.

[truenorth]

It is my feeling that you are even now still NOT able to either understand or follow what those of us trying to help you are trying to have YOU do. So let us see if that is right. When YOU write "Clicked on that" in your last posting what is the "that" in reference to?truenorth

[shamrock9]

Hello, Sorry, I clicked on the link stated by reddevilggg. But worse has happened. When I was logging-in (separate action)  a window showed asking me to configure my id and password I followed the instructions Btinternet.com now I can not log in to anything have lost my email page yet I followed exactly what was asked by BT. i/e confirmed my name address secret question etc and changed my password - now it will not log in when using the new password. just a red message stating "id or password incorrect".
thanks for your help.
Will system restore put me back to before i changed my password etc - will I get my email page back.??

[reddevilggg]

shamrock9, as you can see by reading the link below
http://www.addictivetips.com/windows-tips/how-to-start-firefox-and-internet-explorer-without-add-ons/

it is NOT a link to your email page, if that link has sent you to your email page then there is something else happening with your PC.

First, close all browsers and follow these instructions. (it would be best to write this down)

If you press  the 'Windows button + R' at the same time a box saying 'Run' pops up.

In the box where it says 'Open' type 'Firefox -Safe-mode' (without the apostrophes) and click OK

Another box will pop up. Check the option that says 'Disable all add-ons'

Now click Make changes and Restart.

Once your PC has restarted, see if the problem persists.

[shamrock9]

Thanks reddevilgg - did what you said Ok and got the box asking for username and password for BT Yahoo which is for emails - however I think i have further messed up things because of - see last post by me -  sorry for this i thought it was yahoos legitimate request to reset the log-in situation.
I am grateful for your help and patience and am not deliberately awkward.
Would system restore set me back to better times or has changing password etc compromised what i want to happen.

[reddevilggg]

If you are trying to rectify your problem and then following the advice, how are we supposed to know if the advice it works??

Let start back at the beginning

click on the link and follow the instructions for 'Lost Password' , write everything down, your Email address, password and security answer. Then sign in.

Are you still having your original problem (having to re-sign in)?

[shamrock9]

Did what you said and now it is all OK - but only after several attempts - doing the same thing ?? 
Thanks for your help I really appreciate your time on this. I have many talents - but computers ??!!!!!!!

[reddevilggg]

Did what you said and now it is all OK - but only after several attempts - doing the same thing ?? 

I dont understand this. Do you mean you can sign in, but still have the original problem?

[shamrock9]

I have my email page back. But I still have to sign in every time I click to move on to another page by yahoo, for example I log in for emails, thats Ok but when i move (click) to another page the box asking for username and id comes up again, so i have to log in again. In doing this i lose all work i have typed.

[reddevilggg]

Ok, now, as mentioned before, go in to Safe mode and disable all add-ons in firefox, see if the problems persists.

I

[shamrock9]

I did exactly as you said - my email page appeared.

[reddevilggg]

I did exactly as you said - my email page appeared.

It may well do, but do you keep haveing to sign in?? You are going to have to be more specific and descriptive in your replies, else this process will take twicw as long.

[shamrock9]

Current state > I use yahoo mail, which now no longer gives me problems.
I also use a yahoo forum helping people with legal problems and advising young Boxers on technique - this was working OK I only had to log in at the start but then I developed a problem in that I have to log-in again and again, so, I log-in to start with do my typing etc press the send button but up comes the log-in page again!!!  Any stuff I had typed is lost - in effect I am starting again.
Thanks for sticking with me on this.

[reddevilggg]

Have you tried a different browser ??

[shamrock9]

Yes, problem is i use a ISP for English television as I live in Crete Greece. and chrome is not compatible and the problems seem to start when i upgraded to firefox 5 ??
What do you recommend and will it be a big job with little problems to sort out.??

[truenorth]

I am confused in your initial post you said "This seemed to start from downloading Firefox 4" then in your last post you say "i upgraded to firefox 5 ".I am not sure but i think FF is currently providing version 4 as it's current latest version. However please tell us WHAT VERSION of FF you have on your computer now? Next question given that you upgraded from something before whatever you have now--what was it? Did you have any problems with it as you are having now? Where i am going with these questions is if you had an earlier version and it did not have issues then why not go back to that version. It seems because of your geographic location and your paramount use of the computer it might serve your personal circumstances to go back to what worked previously. truenorth