laptop cracked screen question

[maddogg76]

I have a dell e1505 and the lcd was cracked so I ordered a new one and replaced it. it comes on and the screen is really dark I have to go to a dark room to see the screen. I have tried the fn keys to turn up the brightness and nothing. I went to the resolution properties and messed with things and did'nt help either. I am lost at what to do.

Thanks in advance

Chris

[DaveLembke]

Sounds like the backlight is messed up. It could be possible that you were sold a defective screen.

Question I have is, was you prior cracked display able to illuminate to correct brightness with lcd cracked or was it also dim? This answer could rule out the laptop itself or the new display backlight.

[maddogg76]

The portion of the screen on the cracked one that was still visable was still nice and bright. so you think the screen might be bad?

[Salmon Trout]

Just a thought - you have taken off any protective film that it was shipped with?

[maddogg76]

the film is off