Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Mini-USB Port on External Hard Drive Broken  (Read 36380 times)

0 Members and 1 Guest are viewing this topic.

immental1200

  • Guest
Re: Mini-USB Port on External Hard Drive Broken
« Reply #15 on: July 31, 2011, 05:38:50 PM »
Was reading a post above, didnt realise there was more after and just hit reply. This was when they were wondering what needed to be lept if using a new enclosure.

mcdidd

    Topic Starter


    Beginner

  • Computer: Specs
  • Experience: Familiar
  • OS: Windows 7
Re: Mini-USB Port on External Hard Drive Broken
« Reply #16 on: August 03, 2011, 07:17:40 PM »
Hey everyone, just an update. I bought a new enclosure for the drive. I installed the drive into the enclosure and it powers on fine. My computer is not recognizing the drive. What should I do?

Salmon Trout

  • Guest
Re: Mini-USB Port on External Hard Drive Broken
« Reply #17 on: August 03, 2011, 11:51:46 PM »
Have you tried it plugged into another computer?

I presume you are using Windows - Is it showing up in Disk Management?

Are you sure you made all the connections correctly inside the enclosure?

Can you hear the disk spin up?

Does it make any unusual clicking sounds?

I notice that this whole thing started because you dropped it with enough force to break off the USB port. You wrote that "as far as I know" the disk was OK. I do not see how you could know anything at that time about the state of the disk. You merely hoped that it was OK. It may well be damaged. Hard drives are well known for not liking to be dropped hard.




« Last Edit: August 04, 2011, 12:12:32 AM by Salmon Trout »

immental1200

  • Guest
Re: Mini-USB Port on External Hard Drive Broken
« Reply #18 on: August 04, 2011, 05:30:13 AM »
Have you tried it plugged into the computer?



LOL

Salmon Trout

  • Guest
Re: Mini-USB Port on External Hard Drive Broken
« Reply #19 on: August 04, 2011, 05:34:18 AM »

LOL

What was the point of that post? Have you got anything to offer here?


immental1200

  • Guest
Re: Mini-USB Port on External Hard Drive Broken
« Reply #20 on: August 04, 2011, 06:03:26 AM »
Maybe, I don't know yet.

Salmon Trout

  • Guest
Re: Mini-USB Port on External Hard Drive Broken
« Reply #21 on: August 04, 2011, 06:08:52 AM »
Maybe, I don't know yet.

This is not a chat room for your funny remarks. You should post when you have a useful answer. Not before.

mcdidd

    Topic Starter


    Beginner

  • Computer: Specs
  • Experience: Familiar
  • OS: Windows 7
Re: Mini-USB Port on External Hard Drive Broken
« Reply #22 on: August 04, 2011, 11:45:01 AM »
I tried it on a different computer and I got the same result. I'm going to talk to tech support for the enclosure so I can see what's up.

Salmon Trout

  • Guest
Re: Mini-USB Port on External Hard Drive Broken
« Reply #23 on: August 04, 2011, 11:48:27 AM »
Have you tried it as an internal disk in any computer? You seem to have ignored my remarks about it possibly being damaged by the drop it suffered.

mcdidd

    Topic Starter


    Beginner

  • Computer: Specs
  • Experience: Familiar
  • OS: Windows 7
Re: Mini-USB Port on External Hard Drive Broken
« Reply #24 on: August 04, 2011, 01:10:21 PM »
I did try it internally. When I booted up my computer, it brought up a message saying that my hard drive had exceeded its normal storage space (I assume that meant that it was recognized). This message was displayed before Windows booted. When I checked Explorer, I didn't see the drive. I also checked Disk Management and it wasn't there. The drive may be damaged, but it still spins and powers on fine. It could easily be a problem with the enclosure itself, so if it doesn't work, I can try a different one.

patio

  • Moderator


  • Genius
  • Maud' Dib
  • Thanked: 1769
    • Yes
  • Experience: Beginner
  • OS: Windows 7
Re: Mini-USB Port on External Hard Drive Broken
« Reply #25 on: August 04, 2011, 01:11:40 PM »
Exactly how was it hooked up internally ? ?
" Anyone who goes to a psychiatrist should have his head examined. "

mcdidd

    Topic Starter


    Beginner

  • Computer: Specs
  • Experience: Familiar
  • OS: Windows 7
Re: Mini-USB Port on External Hard Drive Broken
« Reply #26 on: August 04, 2011, 01:23:42 PM »
I attached the SATA and power cables to the drive in the appropriate ports. After that, I powered on the computer.

patio

  • Moderator


  • Genius
  • Maud' Dib
  • Thanked: 1769
    • Yes
  • Experience: Beginner
  • OS: Windows 7
Re: Mini-USB Port on External Hard Drive Broken
« Reply #27 on: August 04, 2011, 01:28:10 PM »
Which SATA port on the MBoard ? ?
" Anyone who goes to a psychiatrist should have his head examined. "

mcdidd

    Topic Starter


    Beginner

  • Computer: Specs
  • Experience: Familiar
  • OS: Windows 7
Re: Mini-USB Port on External Hard Drive Broken
« Reply #28 on: August 04, 2011, 01:29:56 PM »
There were (I believe) 3 black ones and 1 white one. I used one of the black ones.

patio

  • Moderator


  • Genius
  • Maud' Dib
  • Thanked: 1769
    • Yes
  • Experience: Beginner
  • OS: Windows 7
Re: Mini-USB Port on External Hard Drive Broken
« Reply #29 on: August 04, 2011, 01:50:33 PM »
OK...it should have been recognised...you did it right...

It is not showing up in BIOS or Disk Management is a worrysome sign...did you install the MyBook software on this drive or leave it as is ? ?
I seriously think the jolt it took may be the end...
" Anyone who goes to a psychiatrist should have his head examined. "