Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Windows Vista O/S not starting  (Read 11678 times)

0 Members and 1 Guest are viewing this topic.

Andrea4

    Topic Starter


    Beginner

    • Experience: Beginner
    • OS: Windows Vista
    Re: Windows Vista O/S not starting
    « Reply #75 on: August 28, 2011, 01:38:42 PM »
    Ok..what if I don't know anyone that has Vista? And that link to a clean reg key didn't work. Is there a way that I could get it online from my sister's computer? She is 2 hours away from me.

    And this step is very confusing to me. 4. Run sfc /scannow on the damaged Vista computer - you won't need the install disk as it goes to backup files on your HD. Do not reboot when complete

    Heck all of it is confusing to me.

    Andrea4

      Topic Starter


      Beginner

      • Experience: Beginner
      • OS: Windows Vista
      Re: Windows Vista O/S not starting
      « Reply #76 on: August 28, 2011, 01:51:06 PM »
      Well now I see that step was later changed. But still..how would I "import registry settings into damaged Vista computer"? And this Windows Installer Service is to repair Vista right? It seems like it is for adding and removing programs. Or am I wrong?

      patio

      • Moderator


      • Genius
      • Maud' Dib
      • Thanked: 1719
        • Yes
      • Experience: Beginner
      • OS: Windows 7
      Re: Windows Vista O/S not starting
      « Reply #77 on: August 28, 2011, 01:52:50 PM »
      You stated earlier you had a Vista CD...now you don't...which is it ? ?
         
       
      " Anyone who goes to a psychiatrist should have his head examined. "

      Andrea4

        Topic Starter


        Beginner

        • Experience: Beginner
        • OS: Windows Vista
        Re: Windows Vista O/S not starting
        « Reply #78 on: August 28, 2011, 01:54:24 PM »
        I do! But that says to go to a computer with Vista?? I don't see anything about a CD.

        Andrea4

          Topic Starter


          Beginner

          • Experience: Beginner
          • OS: Windows Vista
          Re: Windows Vista O/S not starting
          « Reply #79 on: August 28, 2011, 03:19:10 PM »
          1. Go to a Windows Vista (Any Version) computer that has the Windows
          Installer service running correctly and run regedit(Start-Run-Regedit)

          That means use a different computer that has Vista working on it right? Or can I get the registry key from my install DVD somehow?

          Andrea4

            Topic Starter


            Beginner

            • Experience: Beginner
            • OS: Windows Vista
            Re: Windows Vista O/S not starting
            « Reply #80 on: August 28, 2011, 06:00:24 PM »
            I'm not sure about that registry key thing. But if anyone could provide some more direction for that I would appreciate it.

            Or will doing this http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=RC1084719&l=en&s=k12&docid=DSN_339949&isLegacy=true with my Vista Reinstallation DVD be the same as requesting a recovery CD from Dell? If I do this "reinstall" will it get rid of what is on there now? And I mean the O/S and everything. Since I was able to use Linux to get my files, I am not worried about wiping the hard drive anymore. I actually really just want to START OVER with this computer.

            Just to be clear, under the F8 menu Repair Your Computer is not an option for me. Ctrl+F11 or 0 didn't work. And I guess there aren't any restore points so system restore doesn't work. Diagnostics didn't find any errors and the memory tests passed.

            patio

            • Moderator


            • Genius
            • Maud' Dib
            • Thanked: 1719
              • Yes
            • Experience: Beginner
            • OS: Windows 7
            Re: Windows Vista O/S not starting
            « Reply #81 on: August 28, 2011, 07:00:25 PM »
            Do you have a Vista CD ...or not ? ?
               
             
            " Anyone who goes to a psychiatrist should have his head examined. "

            Andrea4

              Topic Starter


              Beginner

              • Experience: Beginner
              • OS: Windows Vista
              Re: Windows Vista O/S not starting
              « Reply #82 on: August 28, 2011, 07:02:36 PM »
              Yes I do! From reply #10 in this topic:
              Quote
              It's the one I got from Dell when I got my computer. It says Operating System Already Installed on Your Computer Reinstallation DVD Windows Vista Home Premium 32BIT.

              Andrea4

                Topic Starter


                Beginner

                • Experience: Beginner
                • OS: Windows Vista
                Re: Windows Vista O/S not starting
                « Reply #83 on: August 28, 2011, 08:45:41 PM »
                If you're asking if I used my DVD to attempt to repair my computer. Yes, I did. Startup Repair didn't find any problems. From bleepingcomputer: http://www.bleepingcomputer.com/tutorials/tutorial142.html "If the repair process does not detect any problems starting Vista, it will display a list of available recovery tools." And that is exactly what it did. So I tried System Restore...for some reason there's not a restore point available. Windows Complete PC Restore doesn't allow me to do anything either. Can't remember exactly what it says. I ran the Windows Memory Diagnostic Tool. Again no errors.

                Sorry if I did not make it clear before. But it seems like using my Vista DVD to reinstall is my only option. I just want to know if that will do what I need it to do. Essentially restore my computer to factory settings.

                Andrea4

                  Topic Starter


                  Beginner

                  • Experience: Beginner
                  • OS: Windows Vista
                  Re: Windows Vista O/S not starting
                  « Reply #84 on: August 29, 2011, 06:23:26 PM »
                  I'm not sure if anyone is going to reply anyways. But just so you all know, I reinstalled my O/S so no need to answer any of my other questions. I got help from some IT people at school. They said the hard drive looks ok and they were just as confused as I was about how Vista just wasn't there. I will probably be installing updates for a while but that is what I'm doing now.

                  Andrea4

                    Topic Starter


                    Beginner

                    • Experience: Beginner
                    • OS: Windows Vista
                    Re: Windows Vista O/S not starting
                    « Reply #85 on: August 29, 2011, 06:41:32 PM »
                    Wow..so just after posting that I got a BSOD. It restarted after an update and then I got it. If I post the log here can anyone help? Should I continue updating?

                    ==================================================
                    Dump File         : Mini082911-01.dmp
                    Crash Time        : 8/29/2011 7:28:04 PM
                    Bug Check String  : KERNEL_MODE_EXCEPTION_NOT_HANDLED
                    Bug Check Code    : 0x1000008e
                    Parameter 1       : 0xc0000005
                    Parameter 2       : 0x81ce89b7
                    Parameter 3       : 0xa2f4f894
                    Parameter 4       : 0x00000000
                    Caused By Driver  : ntkrnlpa.exe
                    Caused By Address : ntkrnlpa.exe+e89b7
                    File Description  : NT Kernel & System
                    Product Name      : Microsoft® Windows® Operating System
                    Company           : Microsoft Corporation
                    File Version      : 6.0.6000.17021 (vista_gdr.100218-0019)
                    Processor         : 32-bit
                    Crash Address     : ntkrnlpa.exe+e89b7
                    Stack Address 1   : ntkrnlpa.exe+e8322
                    Stack Address 2   : ntkrnlpa.exe+2356cd
                    Stack Address 3   : ntkrnlpa.exe+1f4f49
                    Computer Name     :
                    Full Path         : C:\Windows\Minidump\Mini082911-01.dmp
                    Processors Count  : 2
                    Major Version     : 15
                    Minor Version     : 6000
                    Dump File Size    : 139,224
                    ==================================================