When i plug my headphone sound quality drops

[markivier]

Hey so heres the deal,
I have a Lenovo Y550P and i never had a sound problem but minutes ago i realized that when i plugged the headphones in the sound quality dropped very very low, what should i do, cause i always use the laptop with headphones plugged, please please help meeeeeeeeeeee, its not a problem with the headphones cause i tried several ones and they all have the same problemmm, Thanks very much, Marc

[quaxo]

Define "very very low" quality. Is it crackling? Static? Signal loss?

Is the quality ok with just the laptop speakers?

With the headphones plugged in, try (very gently) rotating the plug in the jack. Does it crackle or change when you do this?

If you've tried more than one pair of headphones, it's possible the jack itself is damaged. This can happen over time. It can also happen if the plug its knocked too hard while plugged in, causing it to damage the jack. Certainly wouldn't be the first time I've seen that with a laptop.

[markivier]

its like a bit crackling and for example when i listen to a song or play a game the voices are very low and the rest is much louder

[quaxo]

You only answered the first question. What about:

Is the quality ok with just the laptop speakers?

With the headphones plugged in, try (very gently) rotating the plug in the jack. Does it crackle or change when you do this?

[markivier]

yup with just the speakers the quality is just fine

[Quantos]

The headphones you are trying this with - are they wired or wireless?

[markivier]

The headphones you are trying this with - are they wired or wireless?

wired both of which ive tried it with

[Quantos]

Have you tested the headphones on something like a stereo, just to troubleshoot the headphones.

[markivier]

hmmm no i havent how do i do that? sorry im kind of new =/

[markivier]

Have you tested the headphones on something like a stereo, just to troubleshoot the headphones.

How do i do that? im kinda new =/

[Quantos]

Just plug the headphones into the headphone jack on the stereo, or maybe even another computer.

[markivier]

Just plug the headphones into the headphone jack on the stereo, or maybe even another computer.

w0000t, could it be that my pc is messing my headphones up cause i got one that worked on my sisters pc just now, plugged it in my laptop, it had the same problems and then i plugged it in my ipod and the same problems happenn

[Quantos]

The only way your PC could damage the headphones themselves is if it is sending out a post amp signal instead of line level signals.

[markivier]

Just plug the headphones into the headphone jack on the stereo, or maybe even another computer.

im quite sure its the laptop that has the problem

[Quantos]

Well, let's go from certain to absolutely positive.

[markivier]

The only way your PC could damage the headphones themselves is if it is sending out a post amp signal instead of line level signals.

It seems now that it only messes up the voices from the audios any ideas?

[markivier]

Well, let's go from certain to absolutely positive.

[Quantos]

Do you have any software that is working as a mixer?
The levels may need to be reset.

[markivier]

Do you have any software that is working as a mixer?
The levels may need to be reset.

Realtek High Definition Audio, i often go open it and mix sounds, but i know how to use that, and i never had a problem before, plus the problem with the voices even happens if i watch a youtube vid

[Quantos]

Try setting the mixer settings to 'flat'.

[markivier]

Try setting the mixer settings to 'flat'.

Ill try that, now i have to leave, talk to you tomorrow, thanks very much for everything, ill see what i can do and ill update you, and ask for more help if i couldnt fix it, thank you very very very mucchh

[BC_Programmer]

its like a bit crackling and for example when i listen to a song or play a game the voices are very low and the rest is much louder

Sounds like you are using cellphone/headset headphones, known as a "three conductor" audio jack. if you look at the plug, you will see three rings. This is not a standard audio jack; a standard audio jack would have two such rings. You will need an adapter, or a proper set of headphones. (By which I mean, with a 2-conductor Audio phono jack). Some sound cards actually support three-conductor audio for some reason, although I haven't seen very many.

[maxum]

Maybe the problem is your driver or sound card.

[Geek-9pm]

The jack is bad. Fix it.

[Quantos]

The jack is bad. Fix it.

I think BC is onto something there.