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Author Topic: Internet problems with MSN and Google on Windows 7?  (Read 2228 times)

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LevityLozenge

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    Internet problems with MSN and Google on Windows 7?
    « on: January 15, 2012, 03:07:11 PM »
    Hi,

    Currently, I'm using Mozilla Firefox (I'm not sure what version I'm using; when I look at "About Firefox", it says 9.0.1...  which I don't think makes sense, because isn't Firefox currently in its 3-point-something stage?) on Windows 7.

    My problem is, for some reason, I have a lot of trouble using Google and MSN applications.  For example, when I Google something, it takes an unusually long time for results to come up, and sometimes, results don't show up at all, as if I haven't entered anything into the search bar.  I know this isn't lag or that it's normal, because it doesn't happen regularly to any of my friends.

    On MSN Hotmail, when I try to check my e-mail, I can't open up my messages.  I get into the Inbox just fine, but when I click on a message to open it up, it either doesn't do anything at all, as if I hadn't clicked it, or strangely enough, it redirects me to the homepage.  Refreshing doesn't work, restarting Firefox doesn't work, and no matter how many times I try to read that mail, it never works or I am always redirected to the homepage.

    When I Google something or try looking at my Hotmail messages on Internet Explorer, on the other hand, everything works perfectly fine-- no lag, no delay, no redirection, nothing bad.  I can Google things perfectly, and I can read my Hotmail messages with no problem.

    When I asked for help concerning not being able to open up my Hotmail messages on Firefox, I got the reply:

    "Most likely that is a browser issue. I recommend that you optimize your browser settings."

    Unfortunately, this advice is pretty vague, especially for someone like me, who knows the bare minimum in technology use.  If it certainly is a browser issue, I'm not sure how to fix it, or "optimize" it.

    If you could help me out, I would greatly appreciate it.
    Thank you for your time.

    Geek-9pm


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    Re: Internet problems with MSN and Google on Windows 7?
    « Reply #1 on: January 16, 2012, 12:32:13 AM »
    Welcome!
    Computer Hope is the number one location for free computer help.
    The forum will help everyone with all computer questions.

    Firefox is now at 9.01 for most Windows systems. But for the Windows 7 64 bit platform it is Firefox 64bit x64 3.6.3  so you may have to forget using Fir Fox for now if you continue to have problems.

    As you said, there is no issue using IE from Microsoft. If you have looked around on other forums, others are having similar issues. If you run the 64 bit version of Windows 7, you may have to stick with IE. Other browsers besides Firefox also have some issues.

    LevityLozenge

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      Re: Internet problems with MSN and Google on Windows 7?
      « Reply #2 on: January 17, 2012, 12:33:23 AM »
      Thank you very much for your help!
      It's a shame I can't use Firefox anymore...  I got so used to it.
      Oh well, I suppose I will stick with IE for the moment.

      But your response was crystal clear, and easily understood.
      I really appreciate it, especially since this was driving me up the wall.
      Thank you so much for taking the time to respond.

      BC_Programmer


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      Re: Internet problems with MSN and Google on Windows 7?
      « Reply #3 on: January 17, 2012, 09:22:28 AM »
      If you run the 64 bit version of Windows 7, you may have to stick with IE. Other browsers besides Firefox also have some issues.

      Err... I've not had a problem with any browser n Win7 x64. I use Firefox 9.0.1 currently as my primary browser and it works fine to access my Hotmail inbox. Same with chrome, and Opera. No browser has problems.

      Clearly the problem then has nothing to do with the browser or the Operating System but is an issue specific to this one user.
      I was trying to dereference Null Pointers before it was cool.

      patio

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      Re: Internet problems with MSN and Google on Windows 7?
      « Reply #4 on: January 17, 2012, 09:39:05 AM »
      I agree...it has nothing to do with FireFox and 64bit....i run it currently on both Vista and Win7 64bit...zero issues.
         
       
      " Anyone who goes to a psychiatrist should have his head examined. "

      LevityLozenge

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        Re: Internet problems with MSN and Google on Windows 7?
        « Reply #5 on: January 17, 2012, 08:10:27 PM »
        That's really strange...
        Then do you know what else could possibly be the issue and how I might solve it?
        I'm sorry, I'm really bad with computers, no joke...

        JJ 3000



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        Re: Internet problems with MSN and Google on Windows 7?
        « Reply #6 on: January 17, 2012, 08:27:02 PM »
        Try clearing your cache and cookies. See here:
        http://support.mozilla.org/en-US/kb/Clear%20Recent%20History
        Save a Life!
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        LevityLozenge

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          Re: Internet problems with MSN and Google on Windows 7?
          « Reply #7 on: January 17, 2012, 08:39:08 PM »
          I've actually tried that several times, with no noticable results, but thank you.

          LevityLozenge

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            Re: Internet problems with MSN and Google on Windows 7?
            « Reply #8 on: January 17, 2012, 08:46:53 PM »
            Hmm, I didn't do anything, but the Hotmail problem seemed to have fixed itself, for now, at least.
            At the moment, I have no trouble checking my Hotmail messages on Firefox.
            Thank you all for your help.
            I'll be sure to post again if something goes wrong again, but I'll mark this problem "solved" for now.