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Author Topic: How Do You Make XP3 Home Detect An Internal Dial-Up Modem?  (Read 4302 times)

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Sputnik

    Topic Starter


    Rookie

    • Computer: Specs
    • Experience: Beginner
    • OS: Windows XP
    How Do You Make XP3 Home Detect An Internal Dial-Up Modem?
    « on: March 19, 2012, 04:07:53 PM »
    First better say to the Administrators, am re-posting the above question here, because when posting it yesterday, somehow all my PC stats ended up at the top of the page, and way down underneath all of that stuff were my questions. So am here going to hopefully get everything the right way round:



    I used to have a Compaq Data Fax Modem in my PC, and when reinstalling the XP3 Home OS (have done a lot of reformats/reinstallations) the Modem was always detected automatically by the OS.

    For reasons that won't be gone into here, the Compaq ended up being replaced (by a computer shop) with a "PCI Soft Data Fax Modem with SmartCP"(it uses Driver Version 7.53.0.0), and when eventually another OS reinstallation was attempted (being technically illiterate it's the only way I can get a clean system again when things go wrong) a strange thing happened during the "Internet Connection Details" part of it, because the panel that always previously (with the Compaq Modem) came up wanting you to write your Area Code and Dialling Prefix - it did not materialize!

    When the installation of the OS was completed, I tried to get it to connect to the Web using the "New Connection Wizard" but it didn't work:  the dial-up Modem Icon in "Network Connections" refused to materialize.  Tried to get Windows to detect the Modem by using the "Troubleshooting" thing in "Phone And Modem Options" (the "Modems" panel was blank - no Modem listed) but to no avail: Windows could not "find" the Modem.

    Sent it to the computer shop and they returned it with the Modem working properly, but have not been able to find out by examining the Settings what they did to get Windows to recognize it.

    Can anyone please describe how they were able to do this?

    I installed XP3 Home again "alongside" the existing one (the "Internet Details" part was missing again during the installation) to see if this time an internet connection could be made from it, but it's the same story: cannot get the OS to "find" the Modem/cannot make the Modem Icon materialize in "Network Connections".

    Am hideously bewildered and also worried: my "original" OS is partially crippled from having gotten a bit carried away experimenting with file-cleaning programs but cannot afford to send it to the workshop again (they are expensive!!!); however am unable to reinstall the OS because of the Modem situation (the inability to locate it).

    Will very much appreciate any help/advice on how to manually detect/configure a dial up internet connection, just as the workshop Tech must have done.

    Finally, why did XP3 (Home) always automatically detect the Compaq Data Fax Modem no problem?


       

    Here are the specs for my ancient PC - do not know if anything in these specifications will help anyone diagnose the problem described above(?):

    Summary
          Operating System
             MS Windows XP Home 32-bit SP3
          CPU
             AMD Sempron 2600+   58 °C
             Palermo 90nm Technology
          RAM
             1.25 GB Single-Channel DDR @ 133MHz (2.5-3-3-6)
          Motherboard
             MICRO-STAR INTERNATIONAL CO., LTD MS-7181 (Socket 940)   41 °C
          Graphics
             MX70 (800x600@75Hz)
             128MB RADEON 9200 PRO Family (Microsoft Corporation) (Sapphire/PCPartner)
             128MB RADEON 9200 PRO SEC Family (Microsoft Corporation) (Sapphire/PCPartner)
             CrossFire Disabled
          Hard Drives
             78GB Seagate ST3802110A (PATA)   32 °C
          Optical Drives
             HL-DT-ST DVDRAM GSA-H10A
          Audio
             USB Audio Device
    Operating System
       MS Windows XP Home 32-bit SP3
       Installation Date: 13 January 2012, 04:36
       Serial Number: Removed
          Windows Security Center
          Windows Update
             AutoUpdate   Notify prior to download
          Firewall
             Firewall   Enabled
             Company Name   COMODO
             Display Name   COMODO Firewall
             Product Version   3.9
          Antivirus
             Antivirus   Enabled
             Company Name   AVG Technologies
             Display Name   AVG Anti-Virus Free Edition 2012
             Product Version   2012.0
         

                                                                           
          Services
             Running   Automatic Updates
             Running   AVG WatchDog
             Running   AVGIDSAgent
             Running   Background Intelligent Transfer Service
             Running   COM+ Event System
             Running   COMODO Internet Security Helper Service
             Running   Computer Browser
             Running   Cryptographic Services
             Running   DCOM Server Process Launcher
             Running   DHCP Client
             Running   Distributed Link Tracking Client
             Running   DNS Client
             Running   Error Reporting Service
             Running   Event Log
             Running   Help and Support
             Running   HID Input Service
             Running   IPSEC Services
             Running   MBAMService
             Running   Network Connections
             Running   Network Location Awareness (NLA)
             Running   NitroPDFReaderDriverCreatorReadSpool
             Running   Plug and Play
             Running   Protected Storage
             Running   Remote Access Connection Manager
             Running   Remote Procedure Call (RPC)
             Running   Security Accounts Manager
             Running   Security Center
             Running   Server
             Running   Shell Hardware Detection
             Running   SSDP Discovery Service
             Running   System Event Notification
             Running   System Restore Service
             Running   Task Scheduler
             Running   TCP/IP NetBIOS Helper
             Running   Telephony
             Running   Themes
             Running   ThreatFire
             Running   WebClient
             Running   Windows Audio
             Running   Windows Management Instrumentation
             Running   Windows Time
             Running   Workstation
             Stopped   .NET Runtime Optimization Service v2.0.50727_X86
             Stopped   Alerter
             Stopped   Application Layer Gateway Service
             Stopped   Application Management
             Stopped   ASP.NET State Service
             Stopped   ClipBook
             Stopped   COM+ System Application
             Stopped   Distributed Transaction Coordinator
             Stopped   Extensible Authentication Protocol Service
             Stopped   Fast User Switching Compatibility
             Stopped   Health Key and Certificate Management Service
             Stopped   HTTP SSL
             Stopped   IMAPI CD-Burning COM Service
             Stopped   Indexing Service
             Stopped   Logical Disk Manager
             Stopped   Logical Disk Manager Administrative Service
             Stopped   Messenger
             Stopped   MS Software Shadow Copy Provider
             Stopped   Net Logon
             Stopped   Net.Tcp Port Sharing Service
             Stopped   NetMeeting Remote Desktop Sharing
             Stopped   Network Access Protection Agent
             Stopped   Network DDE
             Stopped   Network DDE DSDM
             Stopped   Network Provisioning Service
             Stopped   NT LM Security Support Provider
             Stopped   Performance Logs and Alerts
             Stopped   Portable Media Serial Number Service
             Stopped   Print Spooler
             Stopped   QoS RSVP
             Stopped   Remote Access Auto Connection Manager
             Stopped   Remote Desktop Help Session Manager
             Stopped   Remote Procedure Call (RPC) Locator
             Stopped   Removable Storage
             Stopped   Routing and Remote Access
             Stopped   Secondary Logon
             Stopped   Smart Card
             Stopped   Terminal Services
             Stopped   Uninterruptible Power Supply
             Stopped   Universal Plug and Play Device Host
             Stopped   Volume Shadow Copy
             Stopped   Windows CardSpace
             Stopped   Windows Firewall/Internet Connection Sharing (ICS)
             Stopped   Windows Image Acquisition (WIA)
             Stopped   Windows Installer
             Stopped   Windows Presentation Foundation Font Cache 3.0.0.0
             Stopped   Wired AutoConfig
             Stopped   Wireless Zero Configuration
             Stopped   WMI Performance Adapter
         
                Driver
                   Date   7-1-2001
                   Version   5.1.2600.5512
                   File   C:\WINDOWS\system32\DRIVERS\kbdhid.sys
                   File   C:\WINDOWS\system32\DRIVERS\kbdclass.sys
             Driver
                   Date   7-1-2001
                   Version   5.1.2535.0
                   File   C:\WINDOWS\system32\drivers\USBAUDIO.sys
                   File   C:\WINDOWS\system32\ksuser.dll
                   File   C:\WINDOWS\system32\ksproxy.ax
                   File   C:\WINDOWS\system32\drivers\ks.sys
                   File   C:\WINDOWS\system32\drivers\drmk.sys
                   File   C:\WINDOWS\system32\drivers\portcls.sys
                   File   C:\WINDOWS\system32\drivers\stream.sys
                   File   C:\WINDOWS\system32\wdmaud.drv
         
    Network

            Dial Up Internal Modem: PCI Soft Data Fax Modem with SmartCP
       You are connected to the internet
       Connected through   WAN (PPP/SLIP) Interface
       IP Address   202.89.133.79
       Subnet mask   255.255.255.255
       Gateway server   202.89.133.79
       Preferred DNS server   202.74.207.254
       Alternate DNS server   202.74.207.253
       DHCP   Disabled
       External IP Address   202.89.133.79
       Adapter Type   PPP
       NetBIOS over TCP/IP   Unknown
       NETBIOS Node Type   Unknown node type
       Link Speed   0 kbps
          Computer Name
         
             Local system uses a modem to connect to the Internet
             Local system has RAS to connect to the Internet
          Wi-Fi Info
             Wi-Fi not enabled
          WinHTTPInfo
             WinHTTPSessionProxyType   No proxy
             Session Proxy
             Session Proxy Bypass
             Connect Retries   5
             Connect Timeout   60000
             HTTP Version   HTTP 1.1
             Max Connects Per 1.0 Servers   INFINITE
             Max Connects Per Servers   INFINITE
             Max HTTP automatic redirects   10
             Max HTTP status continue   10
             Send Timeout   30000
             IEProxy Auto Detect   No
             IEProxy Auto Config
             IEProxy
             IEProxy Bypass
             Default Proxy Config Access Type   No proxy
             Default Config Proxy
             Default Config Proxy Bypass
          Adapters List
                Realtek RTL8185 54M Wireless LAN Network Adapter - Packet Scheduler Miniport
                   IP Address   0.0.0.0
                   Subnet mask   0.0.0.0
                VIA Compatable Fast Ethernet Adapter - Packet Scheduler Miniport
                   IP Address   0.0.0.0
                   Subnet mask   0.0.0.0
                WAN (PPP/SLIP) Interface
                   IP Address   202.89.133.79
                   Subnet mask   255.255.255.255
                   Gateway server   202.89.133.79
          Network Shares
             No network shares
          Current TCP Connections
                C:\Program Files\Mozilla Firefox\firefox.exe (3268)
                   

    Fed

    • Moderator


    • Sage
    • Thanked: 35
      • Experience: Experienced
      • OS: Windows XP
      Re: How Do You Make XP3 Home Detect An Internal Dial-Up Modem?
      « Reply #1 on: March 20, 2012, 01:15:09 AM »
      Geek I just locked this thread and I'll move your post over to the original thread.

      Sputnik, more than one thread on the same problem leads to a ton of confusion so please stay in the original thread.
      PS, you shouldn't post your XP key in the forum.